What users are saying about
9 Ratings
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Score 7.2 out of 100
19 Ratings
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Score 4 out of 100

Likelihood to Recommend

Makesbridge

Makesbridge is great for email marketing and Salesforce integration. It is great for a startup or large company. Support is terrific. You can't go wrong with the service.
Michelle Rogers | TrustRadius Reviewer

Sugar Market (Salesfusion)

Salesfusion is a marketing automation platform more appropriate for small companies considering the limited functionalities are limited. The email builder tool is easy to use and ideal for someone with no coding knowledge
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Makesbridge
7.7
Sugar Market (Salesfusion)
4.4
WYSIWYG email editor
Makesbridge
6.9
Sugar Market (Salesfusion)
3.0
Dynamic content
Makesbridge
8.0
Sugar Market (Salesfusion)
5.0
Ability to test dynamic content
Makesbridge
8.0
Sugar Market (Salesfusion)
4.0
Landing pages
Makesbridge
7.0
Sugar Market (Salesfusion)
6.0
A/B testing
Makesbridge
8.4
Sugar Market (Salesfusion)
4.0
Mobile optimization
Makesbridge
7.9
Sugar Market (Salesfusion)
1.0
Email deliverability reporting
Makesbridge
8.2
Sugar Market (Salesfusion)
7.0
List management
Makesbridge
7.2
Sugar Market (Salesfusion)
4.0
Triggered drip sequences
Makesbridge
8.2
Sugar Market (Salesfusion)
6.0

Lead Management

Makesbridge
8.1
Sugar Market (Salesfusion)
5.3
Lead nurturing
Makesbridge
8.2
Sugar Market (Salesfusion)
6.0
Lead scoring and grading
Makesbridge
7.6
Sugar Market (Salesfusion)
4.0
Data quality management
Makesbridge
8.2
Sugar Market (Salesfusion)
5.0
Automated sales alerts and tasks
Makesbridge
8.2
Sugar Market (Salesfusion)
6.0

Campaign Management

Makesbridge
8.1
Sugar Market (Salesfusion)
6.5
Calendaring
Makesbridge
7.7
Sugar Market (Salesfusion)
6.0
Event/webinar marketing
Makesbridge
8.4
Sugar Market (Salesfusion)
7.0

Social Media Marketing

Makesbridge
8.8
Sugar Market (Salesfusion)
8.2
Social sharing and campaigns
Makesbridge
8.5
Sugar Market (Salesfusion)
8.2
Social profile integration
Makesbridge
9.1
Sugar Market (Salesfusion)

Reporting & Analytics

Makesbridge
8.0
Sugar Market (Salesfusion)
2.3
Dashboards
Makesbridge
7.6
Sugar Market (Salesfusion)
5.0
Standard reports
Makesbridge
8.4
Sugar Market (Salesfusion)
1.0
Custom reports
Makesbridge
8.1
Sugar Market (Salesfusion)
1.0

Platform & Infrastructure

Makesbridge
7.6
Sugar Market (Salesfusion)
4.8
API
Makesbridge
7.1
Sugar Market (Salesfusion)
5.0
Role-based workflow & approvals
Makesbridge
8.1
Sugar Market (Salesfusion)
6.0
Customizability
Makesbridge
7.2
Sugar Market (Salesfusion)
3.0
Integration with Salesforce.com
Makesbridge
8.2
Sugar Market (Salesfusion)
9.2
Integration with Microsoft Dynamics CRM
Makesbridge
Sugar Market (Salesfusion)
1.0

Pros

Makesbridge

  • Makesbridge had the highest reviews in customer service on the Salesforce app exchange. This was the major reason that I chose them. Some of the implementation was over my head, but this was not a problem since they were always available to help with any issues that came up.
  • The team has even taken suggestions and implemented them quickly when I voiced a need for a particular Salesforce integration. Makesbridge has been a fantastic addition to my company.
Bryan Barnes | TrustRadius Reviewer

Sugar Market (Salesfusion)

  • It was easy to navigate.
  • I liked that I could click on a link to email a potential client and that it would track/link that email back to the Salesfusion profile.
  • I liked the reporting features so that I could see exactly how many cold calls resulted in appointments, with whom I last left voicemail or need to follow up with.
Anonymous | TrustRadius Reviewer

Cons

Makesbridge

  • I would like for users to be able to see campaigns and templates created by other non-admin users. I'd like the option as the sysadmin to select which parts of the application should be open to all users, and which I'd like to gate. (Permissions, if you will).
  • Configuration of training materials. The content is great, I just have had difficulty locating the specific article that would be most relevant to the situation. I'd love step-by-step guides for campaign creation, etc.
Julie Bylow | TrustRadius Reviewer

Sugar Market (Salesfusion)

  • The user interface is somewhat cumbersome and not intuitive at times.
  • Additional user education available through downloads for existing customers rather than scheduled webinars would be helpful.
  • Custom reporting is complicated to set up.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Makesbridge

Makesbridge 9.1
Based on 2 answers
Great product, exceptional support. I'm going to be honest and say that I was apprehensive that the Makesbridge team was actually as wonderful as the app exchange reviews claim...How often does that actually happen?! But now, I can honestly say that the glowing reviews are spot-on, and my only concern is that they do not do justice in describing the product, support and service Makesbridge provides.
Julie Bylow | TrustRadius Reviewer

Sugar Market (Salesfusion)

Sugar Market (Salesfusion) 10.0
Based on 3 answers
We've been very happy with SalesFusion since day 1. We've also created a new website during the time period that we've had SF and everything carried over great to our new website!
Lindsey Wilson | TrustRadius Reviewer

Usability

Makesbridge

Makesbridge 8.8
Based on 2 answers
I'm not an IT guru. The layout and workflows make sense, and I appreciate not having to involve a developer for every change I'd like to make.
Julie Bylow | TrustRadius Reviewer

Sugar Market (Salesfusion)

No score
No answers yet
No answers on this topic

Reliability and Availability

Makesbridge

Makesbridge 9.1
Based on 2 answers
Their tech support staff is the BEST I have worked with!
Anonymous | TrustRadius Reviewer

Sugar Market (Salesfusion)

No score
No answers yet
No answers on this topic

Performance

Makesbridge

Makesbridge 9.1
Based on 1 answer
Best tech support in the software industry.
Anonymous | TrustRadius Reviewer

Sugar Market (Salesfusion)

No score
No answers yet
No answers on this topic

Support Rating

Makesbridge

Makesbridge 8.2
Based on 2 answers
While their phone/chat support is outstanding, I wish there was more documentation and how-to information available online. There are many features that I have not used because I don't understand how to use them as well as I should
Anonymous | TrustRadius Reviewer

Sugar Market (Salesfusion)

Sugar Market (Salesfusion) 8.2
Based on 1 answer
The support team has always been helpful, friendly, prompt and knowledgeable. They follow-up on all my tickets promptly and when needed are available for screen sharing to illustrate solutions for more complex problems. The support department at Salesfusion is one of my favorite things about the platform.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Makesbridge

Makesbridge was easier to use and has a much better help desk. We were originally impressed with sales and then the technical side. At one point we handled e-mails with an internal program, what a headache, especially the list management.
Warren Wear | TrustRadius Reviewer

Sugar Market (Salesfusion)

I was using Net-Results and it seemed more geared for an experienced marketer who was familiar with HTML and didn't need as much training. I found the system frustrating and didn't have much success when I called in for training. I was brand new to automation marketing and needed more hand-holding than Net-Results was able to provide
Amy Bailey | TrustRadius Reviewer

Return on Investment

Makesbridge

  • Good customer service and allows us to use our leads without much restriction.
  • Price still considered quite high for a very small business like us.
Cymon Tan | TrustRadius Reviewer

Sugar Market (Salesfusion)

  • Increased employee efficiency
  • Better customer service
  • The ability to send email campaigns from a specific user and not "from" the organization title. We use this funcationality a lot and it was not available with other software so this is huge.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Makesbridge

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Makesbridge Editions & Modules

Edition
Pay As You Go1
Mini$292
SMB$752
MKS PRO$1503
Enterprise$5004
Engage$1,5005
  1. Custom Pricing
  2. per month (1 account)
  3. per month (5 accounts)
  4. per month (10 accounts)
  5. per month (25 accounts)
Additional Pricing Details
Makesbridge offers a range of pricing plans and packages to comfortably accommodate any combinate of needs and budget. Pay As You Go plans are just that - companies only pay for what they use in a given month. Alternative packages - PRO, Enterprise and Engage - are for companies with consistent use patterns and willingness to pay a minimum monthly fee. In all cases there is no long term obligation; 30 days notice is all that's required to cancel a PRO, Enterprise or Engage.

Sugar Market (Salesfusion)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Sugar Market (Salesfusion) Editions & Modules

Edition
Core$1,0001
  1. Database size
Additional Pricing Details
Prices listed are monthly subscription rates. Our packages include live support and training. Additional charges apply for contact databases above 10k, dedicated IPs, CRM integration and sandboxes. Please complete the form on our site to request a quote based on your specific needs.

Rating Summary

Likelihood to Recommend

Makesbridge
8.2
Sugar Market (Salesfusion)
3.0

Likelihood to Renew

Makesbridge
9.1
Sugar Market (Salesfusion)
10.0

Usability

Makesbridge
8.8
Sugar Market (Salesfusion)

Reliability and Availability

Makesbridge
9.1
Sugar Market (Salesfusion)

Performance

Makesbridge
9.1
Sugar Market (Salesfusion)

Support Rating

Makesbridge
8.2
Sugar Market (Salesfusion)
8.2

Online Training

Makesbridge
5.5
Sugar Market (Salesfusion)

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