Malwarebytes vs. Microsoft Defender XDR vs. Norton 360

Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.

Incentivized

Microsoft Defender XDR is well suited for organizations already invested in the Microsoft Ecosystem - including Microsoft 365, Azure Ad and INTune. For example, in scenarios where you need to correlament the fishing attacks with the closing point behavior and identity agreement, Microsoft Defender XDR does a big task of sewing the timeline of a full attack simultaneously and even automatically removing.
This hybrid function is also ideal for the environment, where safety visibility in distance tools, cloud apps and email is important. Microsoft Defender XDR provides centralized insight and response in all these domains without the requirement of many devices.
However, it is less suitable in the atmosphere with diverse or non-microsoft infrastructure, such as an organization running a mixture of Linux server, Google work area or third-party EDR tools. Cross-platform support is still developing, and integration of the microsoft ecosystem often requires additional configurations or third-party connectors. For companies of that situation, Microsoft Defender XDR cannot give its full value from the XDR box.

Incentivized

For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.

• Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
• Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
• Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)

Incentivized

• The software uses advanced AI and machine learning algorithms to monitor activities and detect any anomalies immediately, protecting our financial data.
• Automated responses to known threats reduce the impact of possible incidents and improve our security posture.
• Microsoft 365 Defender easily combines with other Microsoft 365 services and external security solutions, providing a complete and unified security solution.

Incentivized

• Norton works quite quickly and is efficient enough to detect threats
• It is very easy and simple to install and is without any complications and irrelevant inquiries.
• Norton is available at a very reasonable price in the market and is not heavy on pocket.

• One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
• There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.

Incentivized

• Enhanced False Positive Mitigation:
• Improved algorithms to minimize false positives in threat detection, reducing the impact on security teams and preventing unnecessary investigations into non-threatening incidents.
• Advanced User-Friendly Interface:
• Streamlined and intuitive user interface for the centralized dashboard, making it more accessible for security professionals with varying levels of expertise.
• Greater Third-Party Integration:
• Increased compatibility and integration capabilities with a broader range of third-party security tools

Incentivized

• Cost could be an issue. They could perform a free trial at the beginning for people to check.
• It would be good if you can do an online free check of your computer.
• While the updates are good sometimes your computer is attacked by a virus they did not expect.

The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.

Incentivized

We are pleased with the product and have no plans to look for alternatives. We are deeply invested in Microsoft ecosystem and Defender XDR provides seamless integration to other Microsoft products. For academic institution pricing is also quite affordable. In the contrary, we hope to extend the scope of the product for our entire environment.

Incentivized

I did renew it before because support is great and cost is great. I believe that Norton has a very long experience in what they do and they are doing a great job with all the updates they provide and the work they are doing. Moreover Norton is going in the right direction for sure.

Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.

Incentivized

Overall the UI is modern and OK to use. Attack story is quite nice visual of incident. Advanced hunting supports autocomplete so that helps doing KQL-queries efficiently. The product is quite comprehensive and one can get lost in the vast UI. Learning curve is quite high and navigation is complex. As product also continues to evolve the UI might change somewhat.

Incentivized

User interface is excellent. The green tickmark in the tray ensuring everything is undercontrol is so satisfying. I have turned on Auto updates so, I am not bothered about unnecessary download updates popup

Incentivized

In our experience there has been very little downtime for Microsot Defender XDR. For us there hasn’t been any single incident where we needed the product and it was not available.

Incentivized

Most of the time the product is as responsive as you might expect from cloud product. Occasionly the product is little slugish, this has been at most a slight irritation. Reports generate quickly ennough for our needs. We also not have found that Defender XDR slows down systems that it is integrated with

Incentivized

The Malwarebytes customer support team is awesome! They really go above and beyond to help you with whatever issue you may experience. It is not that we need to contact their support team often, but the few times we did, we would speak to someone who knew what they were talking about and able to solve our problem. It is a comfort knowing that aside from a great product, you are getting a reliable support structure.

Incentivized

Their support throughout our onboarding of the product was fabulous. They not only took the time to carefully explain to teams not as well equipped with the lingo but explained to the tech team how to teach the other teams to be successful. They never once seemed impatient or annoyed with basic questions and didn’t pretend to know something when they needed to research an answer

Incentivized

Security software with very good features that works in the background.

Price suitable for companies of any size and easy to install and use.

Incentivized

Good and hard to find someonme who can explain everything for you beside Microsoft they provide you everything you need.

Incentivized

Microsoft Provides a good training for the Microsoft 365 Defender and has a good learning paths to learn and take the exams and get your Certifications.

Incentivized

seemless and almost transparent. can be deployed by script if needed so every endpoint on our system get's it. if you have intune it gets dumped on the the endpoint by policy so nothing escapes it

Incentivized

Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.

Incentivized

Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.

Incentivized

Our product in that area, for instance as a security platform and for us it is for the moment really bad point. We started to move in that direction that there is that disconnect from the client management. So if there is some action that needs to be executed detected by security team, there is not an easy way to make that available to the team that is responsible for managing the identities as users, as the devices

Incentivized

User-friendly interface (it's not just AV and users who were interacting with the product), performance, resource usage (most of the computers were not very fresh and that factor was very critical), efficiency, it shouldn't be just sitting on a PC - it should protect it, what was perfectly done with that product.

Incentivized

Azure cloud provides techical power to scale the product for whole organization. From organizational point of view scaling Defender XDR for various IT teams needs good collaboration and clear norms that all teams must agree to and follow.

Incentivized

• Positive Impact: Have not had to remediate malware/virus infections since installed.
• Positive impact: As far as browsing goes, we can boldly go where no man has gone before. No, really, I am confident when I am clicking on search engine results that if something get past my trained eye, Malwarebytes will pick of the slack.

Incentivized

• Security incident cannot be measured, once you down you down, hence the security applications like this is just a must have
• The subscription model will be cheaper and can be a good point if you want to free resources within the IT Team
• The SaaS model, if measured correctly can and will reduce long term cost in Infrastructure and Man Power

Incentivized

• Poor performance against Spyware and other threats despite claiming to act against them (recognizes very few and eliminates less) It is limited to viruses.
• Regular blocking of incoming scripts (in front of other antivirus)
• Little or almost no compatibility with the Windows XP Firewall, but they are involved.