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Malwarebytes vs. Mimecast Email & Collaboration Threat Protection

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Malwarebytes

    Score8.8 out of 10
    N/AMalwarebytes is a antimalware application for home and small businesses, which blocks viruses, malware, hackers, viruses, and malicious websites.

    $119.99

    per year 3 devices

    Mimecast Email & Collaboration Threat Protection

    Score8.7 out of 10
    N/AThe Mimecast Secure Email Gateway is a messaging security option with anti-spam / anti-malware, data loss prevention, large file send, and other features, from UK company Mimecast.N/A
    Pricing
    MalwarebytesMimecast Email & Collaboration Threat Protection
    Editions & Modules
    Teams - Sole proprietor
    $119.99
    per year 3 devices
    Teams - Boutique business
    $399.99
    per year 10 devices
    Teams - Small office
    $799.99
    per year 20 devices
    No answers on this topic
    Offerings
    Pricing Offerings
    MalwarebytesMimecast Email & Collaboration Threat Protection
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans include a 60-day money back guarantee. 1st year discount available for the Small office plan.—
    More Pricing Information
    Community Pulse
    MalwarebytesMimecast Email & Collaboration Threat Protection
    Considered Both Products
    Malwarebytes
    No answer on this topic
    Mimecast
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    18 Answers
    93%
    Would buy again
    81 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    98%
    Delivers good value for the price
    80 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    19 Answers
    98%
    Happy with the feature set
    85 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    18 Answers
    94%
    Lived up to sales and marketing promises
    68 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    93%
    Implementation went as expected
    71 Answers
    Features
    MalwarebytesMimecast Email & Collaboration Threat Protection
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Malwarebytes and Mimecast Email & Collaboration Threat Protection
    Feature
    Malwarebytes
    -
    Ratings
    Mimecast Email & Collaboration Threat Protection
    7.6
    93 Ratings
    10% below category average
    Anti-malware00 Ratings8.089 Ratings
    Customizability00 Ratings7.492 Ratings
    Data Loss Protection00 Ratings6.774 Ratings
    Threat Detection00 Ratings7.987 Ratings
    Sandboxing00 Ratings8.380 Ratings
    End-to-End Encryption00 Ratings7.978 Ratings
    Management Tools00 Ratings7.289 Ratings
    Best Alternatives
    MalwarebytesMimecast Email & Collaboration Threat Protection
    Small Businesses
    Norton 360
    Score7.8 out of 10
    Sophos Email
    Score8.9 out of 10
    Medium-sized Companies
    Norton Small Business
    Score6.1 out of 10
    Barracuda ESG (discontinued)
    Score6.2 out of 10
    Enterprises
    AVG AntiVirus Business Edition
    Score8 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MalwarebytesMimecast Email & Collaboration Threat Protection
    Likelihood to Recommend
    8.3
    (54 ratings)
    8.3
    (106 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    8.4
    (3 ratings)
    Usability
    7.8
    (5 ratings)
    7.7
    (81 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.9
    (9 ratings)
    6.1
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.9
    (42 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    MalwarebytesMimecast Email & Collaboration Threat Protection
    Likelihood to Recommend
    Malwarebytes
    Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.
    Incentivized
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    Mimecast
    If you're using the Microsoft 365 ecosystem, Mimecast Email Security CI is a must-have, as it adds an extra layer of email security. With advanced email threat detection capabilities, this tool handles internal threat incidents, ransomware, and phishing, and is effective at scanning attachments and URLs. It is a reliable/effective email security solution for business.
    Incentivized
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    Pros
    Malwarebytes
    • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
    • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
    • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
    Incentivized
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    Mimecast
    • Simplicity: Once set up, Mimecast Advanced Email Security is easy to use, intuitive, and simple. This reduces onboarding time with new employees.
    • Robust Audit Trail: Being able to see what happened with specific emails, why things happened, and who was responsible for them helps to reduce troubleshooting time as well as improving overall email observability.
    • Clean Interface: Mimecast Advanced Email Security is a Swiss-Army-Knife of email security. There are many different configurations and complex rules that can be implemented. To make this manageable Mimecast Advanced Email Security has implemented a simple and clean UI. Being able to favorite commonly used features makes a huge difference in usability.
    • Simple SSO Integration: This seems like a no-brainer, but its odd to see how many SaaS products either don't support SSO, or make it so complicated and convoluted that setup and maintenance becomes a fully time job.
    Incentivized
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    Cons
    Malwarebytes
    • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
    • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
    Incentivized
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    Mimecast
    • I would like to see some additional improvement around the attachment protection, specifically what may be getting caught and what types of files are attempting to be delivered via email by impersonators.
    • The Targeted Threat Protection is a great product, and I wish there was a dashboard for this service where we could easily see the types of emails and/or links that have been caught as part of the protection module that could be shared with executives.
    • Finally, I feel that the phishing protection is great and honestly don't believe there should be much improvement needed there.
    Incentivized
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    Likelihood to Renew
    Malwarebytes
    The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
    Incentivized
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    Mimecast
    There is no question as to the value of the product to the business and the disruption of changing vendors would not be worth any savings possibly achieved by switching.
    Incentivized
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    Usability
    Malwarebytes
    Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.
    Incentivized
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    Mimecast
    Mimecast advanced email security is an excellent tool, and even better, all the tools can be accessed from a single console. One thing I love about Mimecast is that when you add features to your account, they are automatically added to your console, which you already have experience with. No need to learn a new console.
    Incentivized
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    Reliability and Availability
    Malwarebytes
    No answers on this topic
    Mimecast
    Overall, it's very good, but I do remember a few times in the past year we have seen some availability issues.
    Incentivized
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    Performance
    Malwarebytes
    No answers on this topic
    Mimecast
    Pages need to consistently load quickly. Sometimes good, sometimes not.
    Incentivized
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    Support Rating
    Malwarebytes
    The Malwarebytes customer support team is awesome! They really go above and beyond to help you with whatever issue you may experience. It is not that we need to contact their support team often, but the few times we did, we would speak to someone who knew what they were talking about and able to solve our problem. It is a comfort knowing that aside from a great product, you are getting a reliable support structure.
    Incentivized
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    Mimecast
    When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
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    In-Person Training
    Malwarebytes
    No answers on this topic
    Mimecast
    We did not have in-person training. All was done through meetings and on phone.
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    Online Training
    Malwarebytes
    No answers on this topic
    Mimecast
    Training was good from Mimecast as well as the Mimecast knowledgebase.
    Incentivized
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    Implementation Rating
    Malwarebytes
    No answers on this topic
    Mimecast
    Easy to set up and configure, but did have Mimecast assistance.
    Incentivized
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    Alternatives Considered
    Malwarebytes
    Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
    Incentivized
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    Mimecast
    Mimecast Advanced Email Security is FAR superior. Sophos practically gave us the email for free and we still didn't want it. Sophos also does not do both Gateway and API properly. Mimecast Advanced Email Security's AI-Powered net is next level.
    Incentivized
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    Scalability
    Malwarebytes
    No answers on this topic
    Mimecast
    The solution continues to grow and add features.
    Incentivized
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    Professional Services
    Malwarebytes
    No answers on this topic
    Mimecast
    Professional services for our setup was excellent, quick and knowledgeable.
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    Return on Investment
    Malwarebytes
    • Positive Impact: Have not had to remediate malware/virus infections since installed.
    • Positive impact: As far as browsing goes, we can boldly go where no man has gone before. No, really, I am confident when I am clicking on search engine results that if something get past my trained eye, Malwarebytes will pick of the slack.
    Incentivized
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    Mimecast
    • Enhanced email security across the business.
    • This product has reduced the risk of being hit by malware/phishing; Mimecast has been holding emails efficiently after reviewing emails.
    • The reporting side is practical, helps create a business case for the product, and shows its worth.
    Incentivized
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    ScreenShots