139 Ratings
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Score 9 out of 100
85 Ratings
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Score 8.8 out of 100

Attribute Ratings

  • Malwarebytes is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Malwarebytes and Webroot Antivirus + Internet Security Complete (SecureAnywhere) are tied in 1 area: Likelihood to Renew

Likelihood to Recommend

9.3

Malwarebytes

93%
50 Ratings
9.0

Webroot Antivirus + Internet Security Complete (SecureAnywhere)

90%
20 Ratings

Likelihood to Renew

10.0

Malwarebytes

100%
1 Rating
10.0

Webroot Antivirus + Internet Security Complete (SecureAnywhere)

100%
5 Ratings

Usability

10.0

Malwarebytes

100%
2 Ratings

Webroot Antivirus + Internet Security Complete (SecureAnywhere)

N/A
0 Ratings

Availability

Malwarebytes

N/A
0 Ratings
10.0

Webroot Antivirus + Internet Security Complete (SecureAnywhere)

100%
2 Ratings

Performance

Malwarebytes

N/A
0 Ratings
10.0

Webroot Antivirus + Internet Security Complete (SecureAnywhere)

100%
4 Ratings

Support Rating

8.9

Malwarebytes

89%
17 Ratings
8.0

Webroot Antivirus + Internet Security Complete (SecureAnywhere)

80%
4 Ratings

Product Scalability

Malwarebytes

N/A
0 Ratings
10.0

Webroot Antivirus + Internet Security Complete (SecureAnywhere)

100%
1 Rating

Likelihood to Recommend

Malwarebytes

Malwarebytes is definitely one of the top contenders in its field. As with any corporate software, there are headaches all along the way -- from implementation to daily use and support. And cost is also a factor. Although not inexpensive, Malwarebytes is comparable to its close competitors. Overall, the quality of the product shines through, and it does what it's intended to do...protect!
Anonymous | TrustRadius Reviewer

Webroot Antivirus + Internet Security Complete (SecureAnywhere)

Webroot can be great if you have many employees using computers. Sensitive business information can be accessed by malicious threats online if your employees are not trained to avoid these problems. In this case, I think it's important to have software to protect you.If working with a smaller team (and not doing any sort of video production or other intensive software/applications) I can't see a need for anything like Webroot. Learning how to use the internet safely and protecting your file storage are things to be done on the cheap and with smarts.
Chris Hecox | TrustRadius Reviewer

Pros

Malwarebytes

  • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
  • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
  • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
Kenji C | TrustRadius Reviewer

Webroot Antivirus + Internet Security Complete (SecureAnywhere)

  • Webroot provides a very easy to use web interface with GSM. From a single dashboard we can control all of our endpoints that are currently using Webroot services. This is extremely helpful for central management for my engineers.
  • Webroot's new (2.0) plugin for Automate (formerly LabTech) provides us with integration into our RMM platform that allows for a large majority of the daily operational tasks to be completed without ever having to move to a different application and/or the web dashboard. The integration is key for engineers to make changes on the fly and quickly. They have done a good job with the 2.0 plugin after coming from the 1st iteration.
  • Webroot interface on the machines is a simple and easy UI to follow and understand. Seeing what the product is doing and how it is configured is very straightforward and doesn't require much hunting with the local interface on machines.
Carson Hagan, ITILv3 | TrustRadius Reviewer

Cons

Malwarebytes

  • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
  • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
Anonymous | TrustRadius Reviewer

Webroot Antivirus + Internet Security Complete (SecureAnywhere)

  • It would be nice if there was a notification when Webroot blocked something. Power users may need to legitimately edit things like their hosts file, but they dont know Webroot is preventing them from doing so. They could easily temporarily disable it to do what they need to do if they were aware. Same thing goes for files that get quarantined without notice, it leaves the user wondering why their legitimate file keeps disappearing.
  • While the web based console is nice and easy to use, it could use a little better reporting.
  • If an administrator disabled a feature (like the firewall, for example) then the Webroot GUI should not alert the end user about whenever they open it. The software should be aware it is being administratively controlled.
Alan Richtmyer | TrustRadius Reviewer

Pricing Details

Malwarebytes

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$39.96 Annually

Malwarebytes Editions & Modules

Edition
Premium (1 device)$39.961
Premium (5 devices)$80.041
Premium + Privacy$99.961
Malwarebytes For Teams$119.971
Malwarebytes Endpoint Protection$6991
Malwarebytes Endpoint Protection and Response$8491
  1. Annually
Additional Pricing Details

Webroot Antivirus + Internet Security Complete (SecureAnywhere)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$30 per seat/per year

Webroot Antivirus + Internet Security Complete (SecureAnywhere) Editions & Modules

Edition
Webroot Business Endpoint Protection$301
  1. per seat/per year
Additional Pricing Details

Likelihood to Renew

Malwarebytes

Malwarebytes 10.0
Based on 1 answer
The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
Joe Spradlin | TrustRadius Reviewer

Webroot Antivirus + Internet Security Complete (SecureAnywhere)

Webroot Antivirus + Internet Security Complete (SecureAnywhere) 10.0
Based on 5 answers
It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
Anonymous | TrustRadius Reviewer

Usability

Malwarebytes

Malwarebytes 10.0
Based on 2 answers
When you have a product that does the job that it describes or advertises, you have to love it. While the malware posture is always changing, we depend on products that we pay for year after year to protect us from threats, both known and unknown. I give this rating because Malwarebytes just works and you don't have to worry whether it is going to beat up other programs on your systems.
Joe Spradlin | TrustRadius Reviewer

Webroot Antivirus + Internet Security Complete (SecureAnywhere)

No score
No answers yet
No answers on this topic

Support Rating

Malwarebytes

Malwarebytes 8.9
Based on 17 answers
I honestly haven't needed support for Malwarebytes because I haven't had any problems with it, whatsoever. I am giving it a 9 rating because I haven't actually had an encounter or experience with customer service or support, so it's hard to rate the actual support team since I've never had the privilege of coming into contact with them.
Jennifer Stirling | TrustRadius Reviewer

Webroot Antivirus + Internet Security Complete (SecureAnywhere)

Webroot Antivirus + Internet Security Complete (SecureAnywhere) 8.0
Based on 4 answers
We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Malwarebytes

Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
Pritesh Patel | TrustRadius Reviewer

Webroot Antivirus + Internet Security Complete (SecureAnywhere)

Both of the aforementioned products were heavy on the learning curve as far as configuration and deployment. Both had a rather nonintuitive interface to centrally manage your protected devices. They both did a good job, but with unnecessary effort to achieve the same result as Webroot delivers with a simplified solution.
Jason Lane | TrustRadius Reviewer

Scalability

Malwarebytes

No score
No answers yet
No answers on this topic

Webroot Antivirus + Internet Security Complete (SecureAnywhere)

Webroot Antivirus + Internet Security Complete (SecureAnywhere) 10.0
Based on 1 answer
Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
Christopher Audie | TrustRadius Reviewer

Return on Investment

Malwarebytes

  • All of our donor and clients' information is now online and we can now show that we are really trying to keep their information safe.
  • We are now more comfortable entering donations through our website.
  • Donors are now comfortable entering their charge card information on our website.
Roxanne Jacobs | TrustRadius Reviewer

Webroot Antivirus + Internet Security Complete (SecureAnywhere)

  • Webroot for a business environment and for service providers is an excellent choice. It offers extremely affordable options to protect.
  • Webroot offers multiple bulk/dashboard packages including the ability to provide PC/MAC/Mobile protection with a single package.
  • Webroot does require annual purchases even though they are low in most cases it is still a higher up front impact for small or new businesses.
Bradley Jones | TrustRadius Reviewer

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