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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManageEngine OpManager

    Score8.5 out of 10
    N/AManageEngine's OpManager is network performance monitoring software.

    $95

    per year

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A
    Pricing
    ManageEngine OpManagerOracle CRM On Demand
    Editions & Modules
    Standard Edition
    $245
    for 10 devices
    Professional Edition
    $345
    for 10 devices
    Enterprise Edition
    11,545
    for 250 devices
    No answers on this topic
    Offerings
    Pricing Offerings
    ManageEngine OpManagerOracle CRM On Demand
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$245 per installationNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ManageEngine OpManagerOracle CRM On Demand
    Considered Both Products
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    43 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    43 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    44 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    37 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    43 Answers
    No answers on this topic
    Features
    ManageEngine OpManagerOracle CRM On Demand
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of ManageEngine OpManager and Oracle CRM On Demand
    Feature
    ManageEngine OpManager
    8.5
    45 Ratings
    7% above category average
    Oracle CRM On Demand
    -
    Ratings
    Automated network device discovery8.944 Ratings00 Ratings
    Network monitoring9.242 Ratings00 Ratings
    Baseline threshold calculation7.441 Ratings00 Ratings
    Alerts9.244 Ratings00 Ratings
    Network capacity planning7.333 Ratings00 Ratings
    Packet capture analysis8.930 Ratings00 Ratings
    Network mapping8.334 Ratings00 Ratings
    Customizable reports8.643 Ratings00 Ratings
    Wireless infrastructure monitoring7.731 Ratings00 Ratings
    Hardware health monitoring9.245 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of ManageEngine OpManager and Oracle CRM On Demand
    Feature
    ManageEngine OpManager
    -
    Ratings
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    Customer data management / contact management00 Ratings8.025 Ratings
    Workflow management00 Ratings9.024 Ratings
    Territory management00 Ratings8.024 Ratings
    Opportunity management00 Ratings8.025 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.022 Ratings
    Contract management00 Ratings9.024 Ratings
    Quote & order management00 Ratings10.023 Ratings
    Interaction tracking00 Ratings9.024 Ratings
    Channel / partner relationship management00 Ratings10.023 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ManageEngine OpManager and Oracle CRM On Demand
    Feature
    ManageEngine OpManager
    -
    Ratings
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    Case management00 Ratings10.024 Ratings
    Call center management00 Ratings10.023 Ratings
    Help desk management00 Ratings9.024 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ManageEngine OpManager and Oracle CRM On Demand
    Feature
    ManageEngine OpManager
    -
    Ratings
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    Lead management00 Ratings8.024 Ratings
    Email marketing00 Ratings9.022 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ManageEngine OpManager and Oracle CRM On Demand
    Feature
    ManageEngine OpManager
    -
    Ratings
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    Task management00 Ratings9.023 Ratings
    Billing and invoicing management00 Ratings9.022 Ratings
    Reporting00 Ratings9.023 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ManageEngine OpManager and Oracle CRM On Demand
    Feature
    ManageEngine OpManager
    -
    Ratings
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    Forecasting00 Ratings10.024 Ratings
    Pipeline visualization00 Ratings6.623 Ratings
    Customizable reports00 Ratings9.024 Ratings
    Customization
    Comparison of Customization features of ManageEngine OpManager and Oracle CRM On Demand
    Feature
    ManageEngine OpManager
    -
    Ratings
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    Custom fields00 Ratings9.024 Ratings
    Custom objects00 Ratings9.024 Ratings
    Scripting environment00 Ratings5.820 Ratings
    API for custom integration00 Ratings9.023 Ratings
    Security
    Comparison of Security features of ManageEngine OpManager and Oracle CRM On Demand
    Feature
    ManageEngine OpManager
    -
    Ratings
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    Single sign-on capability00 Ratings10.022 Ratings
    Role-based user permissions00 Ratings9.025 Ratings
    Social CRM
    Comparison of Social CRM features of ManageEngine OpManager and Oracle CRM On Demand
    Feature
    ManageEngine OpManager
    -
    Ratings
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    Social data00 Ratings9.018 Ratings
    Social engagement00 Ratings9.018 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of ManageEngine OpManager and Oracle CRM On Demand
    Feature
    ManageEngine OpManager
    -
    Ratings
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    Marketing automation00 Ratings9.022 Ratings
    Compensation management00 Ratings9.020 Ratings
    Platform
    Comparison of Platform features of ManageEngine OpManager and Oracle CRM On Demand
    Feature
    ManageEngine OpManager
    -
    Ratings
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    Mobile access00 Ratings9.018 Ratings
    Best Alternatives
    ManageEngine OpManagerOracle CRM On Demand
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    Auvik
    Score8.8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    PingPlotter
    Score9 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Nmap
    Score8.7 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ManageEngine OpManagerOracle CRM On Demand
    Likelihood to Recommend
    8.6
    (45 ratings)
    10.0
    (26 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (12 ratings)
    9.0
    (2 ratings)
    Support Rating
    8.1
    (7 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ManageEngine OpManagerOracle CRM On Demand
    Likelihood to Recommend
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Manage Engine OpManager is better suited to serve server and network admins at organization to monitor their servers and network devices. It helps us with compliance with the reports available like utilization reports and capacity planning reports. It helps you to keep track of what all process are consuming the resources. It helps you in monitoring what is happening in your switches, routers and firewall
    Incentivized
    Read full review
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    Pros
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • It measures the CPU utilization of hosts, the network bandwidth utilization of links, and other aspects of the operation
    • It often sends messages—sometimes called watchdog messages—over the network to each host to verify if it is responsive to requests.
    • Set Up Notifications And Reports.
    • OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization.
    Incentivized
    Read full review
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    Cons
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Alerts has to be configured correctly otherwise unnecessary bombarding of alerts can cause inconvenience.
    • The server on which ManageEngine OpManager is to be deployed should have higher resources as monitoring a large number of devices may slow down the performance of the system.
    • Configuring the advanced features may require a learning curve.
    Read full review
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    Likelihood to Renew
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    This product works very well for our organization, and it would be hard to not have a tool like this going forward
    Read full review
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    Usability
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    The rating I provided is based on the product quality, experience (I have been using OpManager for almost the last 4 years), and relevance of the information/response I generated through Manage Engine OpManager. I have also received good support from OpManager.
    Read full review
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    Support Rating
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.
    Incentivized
    Read full review
    Oracle
    As am using oracle very much satisfy.
    Read full review
    Implementation Rating
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    Alternatives Considered
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    During our competitive analysis, we found ManageEngine OpManager was not expensive compared to other vendors. At the same time, there was no compromise on the features such as customized reporting or configuring alerts per our clientele's unique requirements. These are our client words "Other vendors ask us to pay more $$$ for enabling additional email alerts".
    Incentivized
    Read full review
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    Return on Investment
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • I don't know if you can calculate ROI with a monitoring solution, there are more factors to calculate.
    • We found a really big problem with a network switch (faulty transceiver) in a trunk configuration with OPManager. this caused us serial troubles with the overall network stability.
    • We are loosing around € 3.000 to 5.000 per hour if our network is not working so this was a great help to fix this issue
    • Our label printers are really important to monitoring in our warehouse system, this makes OPManager a great solution for that
    Read full review
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    ScreenShots

    ManageEngine OpManager Screenshots

    Screenshot of OpManager's DashboardScreenshot of OpManager's realtime graphsScreenshot of a device snapshot page in OpManagerScreenshot of Alarms in OpManager