ManageEngine OpManager vs. Progress WhatsUp Gold

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ManageEngine OpManager
Score 8.5 out of 10
N/A
ManageEngine's OpManager is network performance monitoring software.
$95
per year
Progress WhatsUp Gold
Score 7.7 out of 10
Mid-Size Companies (51-1,000 employees)
WhatsUp Gold developed by Ipswitch (acquired by Progress Software May 2019) offers network performance monitoring and mapping. It supports core monitoring features, including automated workflows and network capacity planning, and monitors across hybrid environments.N/A
Pricing
ManageEngine OpManagerProgress WhatsUp Gold
Editions & Modules
Standard Edition
$245
for 10 devices
Professional Edition
$345
for 10 devices
Enterprise Edition
11,545
for 250 devices
No answers on this topic
Offerings
Pricing Offerings
ManageEngine OpManagerProgress WhatsUp Gold
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$245 per installationOptional
Additional Details
More Pricing Information
Community Pulse
ManageEngine OpManagerProgress WhatsUp Gold
Considered Both Products
ManageEngine OpManager
Chose ManageEngine OpManager
ManageEngine OpManager is faster, not bloated, and less expensive. Wins in every category in my opinion.
Progress WhatsUp Gold

No answer on this topic

Features
ManageEngine OpManagerProgress WhatsUp Gold
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
ManageEngine OpManager
8.5
45 Ratings
6% above category average
Progress WhatsUp Gold
-
Ratings
Automated network device discovery8.944 Ratings00 Ratings
Network monitoring9.242 Ratings00 Ratings
Baseline threshold calculation7.641 Ratings00 Ratings
Alerts9.344 Ratings00 Ratings
Network capacity planning7.533 Ratings00 Ratings
Packet capture analysis8.930 Ratings00 Ratings
Network mapping8.234 Ratings00 Ratings
Customizable reports8.543 Ratings00 Ratings
Wireless infrastructure monitoring7.631 Ratings00 Ratings
Hardware health monitoring9.245 Ratings00 Ratings
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ManageEngine OpManagerProgress WhatsUp Gold
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User Ratings
ManageEngine OpManagerProgress WhatsUp Gold
Likelihood to Recommend
8.5
(45 ratings)
8.3
(13 ratings)
Likelihood to Renew
8.0
(3 ratings)
-
(0 ratings)
Usability
9.0
(12 ratings)
-
(0 ratings)
Support Rating
8.1
(7 ratings)
4.2
(2 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
ManageEngine OpManagerProgress WhatsUp Gold
Likelihood to Recommend
ManageEngine, A Div of Zoho Corporation Pvt Ltd
Manage Engine OpManager is better suited to serve server and network admins at organization to monitor their servers and network devices. It helps us with compliance with the reports available like utilization reports and capacity planning reports. It helps you to keep track of what all process are consuming the resources. It helps you in monitoring what is happening in your switches, routers and firewall
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Progress Software Corporation
[Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold)] is good for what it is. An inexpensive but accurate monitor for alerting on systems and services. However, it is time consuming to configure, The GUI leaves a lot to be desired and the formatting for txt alerts stinks (I just use it now as an alert to check my email to view the actual alert.)
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Pros
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • It measures the CPU utilization of hosts, the network bandwidth utilization of links, and other aspects of the operation
  • It often sends messages—sometimes called watchdog messages—over the network to each host to verify if it is responsive to requests.
  • Set Up Notifications And Reports.
  • OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization.
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Progress Software Corporation
  • Monitoring the connection; performance, switching, and issues. We use a broadband connection for our primary and a cellular backup for the secondary. While we use routing protocols to make this switch and WhatsUp isn't used for Syslog monitoring. it alerts us within seconds.
  • Backup configurations and archiving. WhatsUp does this particularly well. I use it for both Cisco routers and switches.
  • The diagram feature is nice. Though I don't use it as much because of the size of our structure, it does come in handy for mapping routes of all traffic.
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Cons
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Alerts has to be configured correctly otherwise unnecessary bombarding of alerts can cause inconvenience.
  • The server on which ManageEngine OpManager is to be deployed should have higher resources as monitoring a large number of devices may slow down the performance of the system.
  • Configuring the advanced features may require a learning curve.
Read full review
Progress Software Corporation
  • Navigating the new WhatsUp Gold 2018 is a bit complicated and not user-friendly. The best part about using a software is the user's ability to use it with ease.
  • You cannot click sites being monitored from Map Dashboard View. This feature was previously possible in the older version.
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Likelihood to Renew
ManageEngine, A Div of Zoho Corporation Pvt Ltd
This product works very well for our organization, and it would be hard to not have a tool like this going forward
Read full review
Progress Software Corporation
No answers on this topic
Usability
ManageEngine, A Div of Zoho Corporation Pvt Ltd
The rating I provided is based on the product quality, experience (I have been using OpManager for almost the last 4 years), and relevance of the information/response I generated through Manage Engine OpManager. I have also received good support from OpManager.
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Progress Software Corporation
The web interface is really good, there are a few areas that could use a bit of polish but overall it is well designed and easy to navigate and use, even for a new user.
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Support Rating
ManageEngine, A Div of Zoho Corporation Pvt Ltd
At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.
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Progress Software Corporation
We have never had an issue with support. It has always been quick and understandable
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Alternatives Considered
ManageEngine, A Div of Zoho Corporation Pvt Ltd
During our competitive analysis, we found ManageEngine OpManager was not expensive compared to other vendors. At the same time, there was no compromise on the features such as customized reporting or configuring alerts per our clientele's unique requirements. These are our client words "Other vendors ask us to pay more $$$ for enabling additional email alerts".
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Progress Software Corporation
Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is more network focused than some of the other products we looked at, which had basic capabilities but were not as strong on the reporting or programmatic resolution of issues. Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is cost effective compared to some of the other upmarket solutions.
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Return on Investment
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • I don't know if you can calculate ROI with a monitoring solution, there are more factors to calculate.
  • We found a really big problem with a network switch (faulty transceiver) in a trunk configuration with OPManager. this caused us serial troubles with the overall network stability.
  • We are loosing around € 3.000 to 5.000 per hour if our network is not working so this was a great help to fix this issue
  • Our label printers are really important to monitoring in our warehouse system, this makes OPManager a great solution for that
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Progress Software Corporation
  • Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
  • Saves on system downtime and lost productivity
  • Remote monitoring means less staff hours spent checking for potential problems.
Read full review
ScreenShots

ManageEngine OpManager Screenshots

Screenshot of OpManager's DashboardScreenshot of OpManager's realtime graphsScreenshot of a device snapshot page in OpManagerScreenshot of Alarms in OpManager

Progress WhatsUp Gold Screenshots

Screenshot of WhatsUp Gold Alert CenterScreenshot of WhatsUp Gold Cloud InfrastructureScreenshot of WhatsUp Gold Configuration ManagementScreenshot of WhatsUp Gold Custom MapScreenshot of WhatsUp Gold DashboardScreenshot of WhatsUp Gold Device Properties