ManageEngine OpManager vs. Splunk IT Service Intelligence (ITSI)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ManageEngine OpManager
Score 8.5 out of 10
N/A
ManageEngine's OpManager is network performance monitoring software.
$95
per year
Splunk IT Service Intelligence (ITSI)
Score 10.0 out of 10
N/A
Splunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A
Pricing
ManageEngine OpManagerSplunk IT Service Intelligence (ITSI)
Editions & Modules
Standard Edition
$245
for 10 devices
Professional Edition
$345
for 10 devices
Enterprise Edition
11,545
for 250 devices
No answers on this topic
Offerings
Pricing Offerings
ManageEngine OpManagerSplunk IT Service Intelligence (ITSI)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$245 per installationNo setup fee
Additional Details
More Pricing Information
Community Pulse
ManageEngine OpManagerSplunk IT Service Intelligence (ITSI)
Features
ManageEngine OpManagerSplunk IT Service Intelligence (ITSI)
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
ManageEngine OpManager
8.5
45 Ratings
6% above category average
Splunk IT Service Intelligence (ITSI)
-
Ratings
Automated network device discovery8.944 Ratings00 Ratings
Network monitoring9.242 Ratings00 Ratings
Baseline threshold calculation7.641 Ratings00 Ratings
Alerts9.344 Ratings00 Ratings
Network capacity planning7.533 Ratings00 Ratings
Packet capture analysis8.930 Ratings00 Ratings
Network mapping8.234 Ratings00 Ratings
Customizable reports8.543 Ratings00 Ratings
Wireless infrastructure monitoring7.631 Ratings00 Ratings
Hardware health monitoring9.245 Ratings00 Ratings
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ManageEngine OpManagerSplunk IT Service Intelligence (ITSI)
Small Businesses
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Score 9.1 out of 10
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Score 8.7 out of 10
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PingPlotter
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Score 8.9 out of 10
ManageEngine ADAudit Plus
ManageEngine ADAudit Plus
Score 9.0 out of 10
Enterprises
PingPlotter
PingPlotter
Score 8.9 out of 10
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Score 9.0 out of 10
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User Ratings
ManageEngine OpManagerSplunk IT Service Intelligence (ITSI)
Likelihood to Recommend
8.5
(45 ratings)
10.0
(28 ratings)
Likelihood to Renew
8.0
(3 ratings)
8.2
(2 ratings)
Usability
9.0
(12 ratings)
10.0
(1 ratings)
Support Rating
8.1
(7 ratings)
8.9
(2 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
ManageEngine OpManagerSplunk IT Service Intelligence (ITSI)
Likelihood to Recommend
ManageEngine, A Div of Zoho Corporation Pvt Ltd
Manage Engine OpManager is better suited to serve server and network admins at organization to monitor their servers and network devices. It helps us with compliance with the reports available like utilization reports and capacity planning reports. It helps you to keep track of what all process are consuming the resources. It helps you in monitoring what is happening in your switches, routers and firewall
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Cisco
Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
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Pros
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • It measures the CPU utilization of hosts, the network bandwidth utilization of links, and other aspects of the operation
  • It often sends messages—sometimes called watchdog messages—over the network to each host to verify if it is responsive to requests.
  • Set Up Notifications And Reports.
  • OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization.
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Cisco
  • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
  • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
  • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
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Cons
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Alerts has to be configured correctly otherwise unnecessary bombarding of alerts can cause inconvenience.
  • The server on which ManageEngine OpManager is to be deployed should have higher resources as monitoring a large number of devices may slow down the performance of the system.
  • Configuring the advanced features may require a learning curve.
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Cisco
  • ITSI really needs a robust splunk log ingestion infrastructure at its core
  • ITSI requires a great engineering team to build out the automated discovery and topology
  • Unless you use an API to build the topology, the view can quickly become static
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Likelihood to Renew
ManageEngine, A Div of Zoho Corporation Pvt Ltd
This product works very well for our organization, and it would be hard to not have a tool like this going forward
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Cisco
We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
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Usability
ManageEngine, A Div of Zoho Corporation Pvt Ltd
The rating I provided is based on the product quality, experience (I have been using OpManager for almost the last 4 years), and relevance of the information/response I generated through Manage Engine OpManager. I have also received good support from OpManager.
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Cisco
Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
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Support Rating
ManageEngine, A Div of Zoho Corporation Pvt Ltd
At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.
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Cisco
During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
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Alternatives Considered
ManageEngine, A Div of Zoho Corporation Pvt Ltd
During our competitive analysis, we found ManageEngine OpManager was not expensive compared to other vendors. At the same time, there was no compromise on the features such as customized reporting or configuring alerts per our clientele's unique requirements. These are our client words "Other vendors ask us to pay more $$$ for enabling additional email alerts".
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Cisco
Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
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Return on Investment
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • I don't know if you can calculate ROI with a monitoring solution, there are more factors to calculate.
  • We found a really big problem with a network switch (faulty transceiver) in a trunk configuration with OPManager. this caused us serial troubles with the overall network stability.
  • We are loosing around € 3.000 to 5.000 per hour if our network is not working so this was a great help to fix this issue
  • Our label printers are really important to monitoring in our warehouse system, this makes OPManager a great solution for that
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Cisco
  • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
  • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
  • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
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ScreenShots

ManageEngine OpManager Screenshots

Screenshot of OpManager's DashboardScreenshot of OpManager's realtime graphsScreenshot of a device snapshot page in OpManagerScreenshot of Alarms in OpManager