TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManageEngine OpManager

    Score8.5 out of 10
    N/AManageEngine's OpManager is network performance monitoring software.

    $95

    per year

    Webroot Antivirus

    Score9.3 out of 10
    N/AWebroot Security Complete (formerly under the brand name SecureAnywhere) is a suite of antivirus, multi-endpoint security and Internet security solutions available for home offices, and possibly small businesses with limited security needs.

    $30

    per seat/per year

    Pricing
    ManageEngine OpManagerWebroot Antivirus
    Editions & Modules
    Standard Edition
    $245
    for 10 devices
    Professional Edition
    $345
    for 10 devices
    Enterprise Edition
    11,545
    for 250 devices
    Webroot Business Endpoint Protection
    $30
    per seat/per year
    Offerings
    Pricing Offerings
    ManageEngine OpManagerWebroot Antivirus
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$245 per installationNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ManageEngine OpManagerWebroot Antivirus
    Considered Both Products
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    43 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    43 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    44 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    37 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    43 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    ManageEngine OpManagerWebroot Antivirus
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of ManageEngine OpManager and Webroot Antivirus
    Feature
    ManageEngine OpManager
    8.5
    45 Ratings
    7% above category average
    Webroot Antivirus
    -
    Ratings
    Automated network device discovery8.944 Ratings00 Ratings
    Network monitoring9.242 Ratings00 Ratings
    Baseline threshold calculation7.441 Ratings00 Ratings
    Alerts9.244 Ratings00 Ratings
    Network capacity planning7.333 Ratings00 Ratings
    Packet capture analysis8.930 Ratings00 Ratings
    Network mapping8.334 Ratings00 Ratings
    Customizable reports8.643 Ratings00 Ratings
    Wireless infrastructure monitoring7.731 Ratings00 Ratings
    Hardware health monitoring9.245 Ratings00 Ratings
    Best Alternatives
    ManageEngine OpManagerWebroot Antivirus
    Small Businesses
    Auvik
    Score8.8 out of 10
    Norton 360
    Score7.8 out of 10
    Medium-sized Companies
    PingPlotter
    Score9 out of 10
    Malwarebytes
    Score8.8 out of 10
    Enterprises
    Nmap
    Score8.7 out of 10
    AVG AntiVirus Business Edition
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ManageEngine OpManagerWebroot Antivirus
    Likelihood to Recommend
    8.6
    (45 ratings)
    9.3
    (27 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    10.0
    (5 ratings)
    Usability
    8.9
    (12 ratings)
    9.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    8.1
    (7 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ManageEngine OpManagerWebroot Antivirus
    Likelihood to Recommend
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Manage Engine OpManager is better suited to serve server and network admins at organization to monitor their servers and network devices. It helps us with compliance with the reports available like utilization reports and capacity planning reports. It helps you to keep track of what all process are consuming the resources. It helps you in monitoring what is happening in your switches, routers and firewall
    Incentivized
    Read full review
    OpenText
    Webroot SecureAnywhere is a good solution for those wanting to protect their endpoints from viruses and malware. It also works great for MSPS as you can manage all clients in a single portal. You have the option for DNS protection and web browser filtering as well. This would also work well in any small business.
    Incentivized
    Read full review
    Pros
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • It measures the CPU utilization of hosts, the network bandwidth utilization of links, and other aspects of the operation
    • It often sends messages—sometimes called watchdog messages—over the network to each host to verify if it is responsive to requests.
    • Set Up Notifications And Reports.
    • OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization.
    Incentivized
    Read full review
    OpenText
    • Webroot checks all search result links and delivers warnings or approvals to users. This means Webroot is thorough and assists to keep users familiar with any potential problem sites.
    • Webroot is easily activated as a Chrome or browser extension to ensure ease of access.
    • Webroot monitors activity and will send updates to the IT department to keep them privy of any potential problems.
    Incentivized
    Read full review
    Cons
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Alerts has to be configured correctly otherwise unnecessary bombarding of alerts can cause inconvenience.
    • The server on which ManageEngine OpManager is to be deployed should have higher resources as monitoring a large number of devices may slow down the performance of the system.
    • Configuring the advanced features may require a learning curve.
    Read full review
    OpenText
    • Webroot could do a better job of working on their integration partnerships with companies like LabTech (now known as Automate). Many times we make it through 2 or 3 levels of support before one of the parties says "oh well you need to talk to LabTech about this" or vice versa. That can be frustrating for partners when trying to understand and resolve issues between the two applications.
    • Cryptolocker/ransomware is a hot topic and I will say that Webroot has provided us with adequate protection when we first started using in 2014. I understand the complexities and challenges AV companies face with new threats being created everyday. I do want to point out that there have been instances where Webroot has not been able to stop one of those types of attacks. After talking with support - it was clear that they had no good answer as to why that particular threat was not stopped and quarantined.
    • Support for the enterprise side of Webroot can be daunting at times. Response times are hit or miss depending on the severity of the issue. Sometimes you get a great support engineer who will go above and beyond - sometimes I ask myself how this person is even employed with the lack of communication skills or actual interest in helping resolve partner issues.
    Incentivized
    Read full review
    Likelihood to Renew
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    This product works very well for our organization, and it would be hard to not have a tool like this going forward
    Read full review
    OpenText
    It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
    Incentivized
    Read full review
    Usability
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    The rating I provided is based on the product quality, experience (I have been using OpManager for almost the last 4 years), and relevance of the information/response I generated through Manage Engine OpManager. I have also received good support from OpManager.
    Read full review
    OpenText
    There is nothing perfect in this world, but Webroot Antivirus + Internet Security Complete (SecureAnywhere) is easy to use in comparison to others. Also Webroot tech support is only a phone call away. There have been several times I ran into an issue, but tech support as there to help resolve the issue.
    Incentivized
    Read full review
    Support Rating
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.
    Incentivized
    Read full review
    OpenText
    We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.
    Incentivized
    Read full review
    Alternatives Considered
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    During our competitive analysis, we found ManageEngine OpManager was not expensive compared to other vendors. At the same time, there was no compromise on the features such as customized reporting or configuring alerts per our clientele's unique requirements. These are our client words "Other vendors ask us to pay more $$$ for enabling additional email alerts".
    Incentivized
    Read full review
    OpenText
    While we consider alternatives from time to time when putting together our budget, we haven't felt the need to thoroughly test a competitor since webroot has been working well for us and we are comfortable with the pricing.
    Incentivized
    Read full review
    Scalability
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    OpenText
    Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
    Incentivized
    Read full review
    Return on Investment
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • I don't know if you can calculate ROI with a monitoring solution, there are more factors to calculate.
    • We found a really big problem with a network switch (faulty transceiver) in a trunk configuration with OPManager. this caused us serial troubles with the overall network stability.
    • We are loosing around € 3.000 to 5.000 per hour if our network is not working so this was a great help to fix this issue
    • Our label printers are really important to monitoring in our warehouse system, this makes OPManager a great solution for that
    Read full review
    OpenText
    • It has had a mostly positive impact as we have not had any breaches.
    • The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.
    Incentivized
    Read full review
    ScreenShots

    ManageEngine OpManager Screenshots

    Screenshot of OpManager's DashboardScreenshot of OpManager's realtime graphsScreenshot of a device snapshot page in OpManagerScreenshot of Alarms in OpManager