MangoApps vs. SurveyMonkey

The ability to create optional interest groups for users to join if they like is a great way brings users together, and promote group meet ups and events. The polls ability is always great for taking a quick check of people's availability, we've used it to gauge interest in events and dates. One thing that could be improved is that there is both a messaging and an instant message functionality which seems a little redundant having users being able to message you from different places in separate inboxes, however this may be due to our set up.

Incentivized

SurveyMonkey is well suited for external, professional, client-facing forms and complex question types. I've tried generating forms on HubSpot, and it's not nearly as intuitive or clean-looking, and not all question types are supported (e.g. Likert scales). For quick, internal forms that don't need to be as pretty or professional, I find that Google Forms is the quickest and easiest to pull together, especially since it has a single, universal respondent link. If I wanted to embed a link in a mass email, SurveyMonkey doesn't allow multiple respondents to use the same link on my plan.

Incentivized

• MangoApps provide a large number of options to interact within a community. People can post updates, ask questions, create polls, quizzes, wiki, surveys, chats, or forms.
• The Web interface is a modern application (Facebook inspired). The navigation (although not the most efficient) is overall quite intuitive.
• MangoApps has a web interface, and apps for desktop (Windows, Mac), and mobile.
• MangoApps features a centralized notification system. Unread messages are notified from the Web app, the mobile, or the desktop app. The synchronization status is synchronized.
• MangoApps integrates with Active Directory.

Incentivized

• Keeps identifiable information anonymous.
• Being able to close the survey at a set time without having to remember to do so.
• Takes the guess work out of response collecting.
• Makes it easy to categorize responses within the same survey. Being able to add tags to open-ended questions makes it easy for us to identify patterns in responses.
• An array of survey options and questions.
• An all around great product that meets multiple needs.
• Can have multiple collectors for the same survey to included manual input.

• The messaging system is quite new and doesn't always clear down when read
• The mentions tab can get very busy if you're added to groups
• Lots of customisation can make it overwhelming when editing

Incentivized

• I would like to have more customizable options for branding it to our hospital colors. Some survey options allow you to enter html color codes. SurveyMonkey allows you to change colors and you have to pick from selected options.
• Embedding the surveys into a webpage, like WordPress is not as seamless as other services.

Incentivized

Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.

It does everything a survey software should do, and it does it very well. I can't speak for how well it would work for a business that was surveying tens of thousands of people - but for a small business of 50 employees with a couple of thousand clients, it does everything it needs to do.

Incentivized

still to many limitations for more complex surveys --skips, filtered questions, etc.

I've never had to contact the SurveyMonkey customer care team directly, but they have a pretty good library of help articles on their website. Everything from designing and executing your survey to account and billing questions. I never had a need for further support from Survey Monkey.

Incentivized

Implementation not required.

Although, Facebook at Work featured a very modern interface and was praised by many of the beta testers, we primarily didn't choose Facebook at Work due to data security reasons.

Incentivized

SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.

Incentivized

• Users can connect from all over the business, especially useful when working from home
• A friendly informal communication method outside of teams/slack/emails
• A way to communicate events to the whole business

Incentivized

• The speed at which we can develop, program, execute and generate actual usable results provides significant value, particularly when we need fresh numbers to illustrate a point.
• The fact that we can execute a research project so quickly means that new research is always a primary option when we're developing campaigns. That's a huge value proposition.

Incentivized