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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Maximizer CRM

    Score8.6 out of 10
    N/AMaximizer CRM is a customer relationship management (CRM) software built to maximize sales leads and calls.

    $29

    Per User / Month

    Outreach

    Score8.3 out of 10
    N/AOutreach is an agentic AI platform for revenue teams that infuses purpose-built agents, conversation intelligence, and assistive insights to power use cases across revenue motions, from new logo prospecting to expansions, deal acceleration, driving retention, and forecasting.N/A
    Pricing
    Maximizer CRMOutreach
    Editions & Modules
    Small Office
    $29
    Per User / Month
    Business Plus
    $49
    Per User / Month
    Business Plus
    $49
    Per User / Month
    Insights
    $89
    Per User / Month
    Insights
    $89
    Per User / Month
    No answers on this topic
    Offerings
    Pricing Offerings
    Maximizer CRMOutreach
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$29 per user/MonthOptional
    Additional DetailsAll pricing in USD. Monthly no contract subscription option available.—
    More Pricing Information
    Community Pulse
    Maximizer CRMOutreach
    Considered Both Products
    Maximizer Services, Inc.
    No answer on this topic
    Outreach
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    86 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    67 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    85 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    61 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    44 Answers
    Features
    Maximizer CRMOutreach
    Sales Force Automation
    Comparison of Sales Force Automation features of Maximizer CRM and Outreach
    Feature
    Maximizer CRM
    1.8
    5 Ratings
    125% below category average
    Outreach
    -
    Ratings
    Customer data management / contact management1.15 Ratings00 Ratings
    Workflow management1.14 Ratings00 Ratings
    Territory management1.14 Ratings00 Ratings
    Opportunity management1.15 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)1.14 Ratings00 Ratings
    Contract management3.14 Ratings00 Ratings
    Quote & order management1.13 Ratings00 Ratings
    Interaction tracking4.05 Ratings00 Ratings
    Channel / partner relationship management2.15 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Maximizer CRM and Outreach
    Feature
    Maximizer CRM
    1.1
    4 Ratings
    150% below category average
    Outreach
    -
    Ratings
    Case management1.14 Ratings00 Ratings
    Call center management1.13 Ratings00 Ratings
    Help desk management1.13 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Maximizer CRM and Outreach
    Feature
    Maximizer CRM
    1.1
    5 Ratings
    150% below category average
    Outreach
    -
    Ratings
    Lead management1.15 Ratings00 Ratings
    Email marketing1.15 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Maximizer CRM and Outreach
    Feature
    Maximizer CRM
    1.1
    5 Ratings
    150% below category average
    Outreach
    -
    Ratings
    Task management1.15 Ratings00 Ratings
    Billing and invoicing management1.13 Ratings00 Ratings
    Reporting1.14 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Maximizer CRM and Outreach
    Feature
    Maximizer CRM
    1.1
    5 Ratings
    150% below category average
    Outreach
    -
    Ratings
    Forecasting1.15 Ratings00 Ratings
    Pipeline visualization1.15 Ratings00 Ratings
    Customizable reports1.15 Ratings00 Ratings
    Customization
    Comparison of Customization features of Maximizer CRM and Outreach
    Feature
    Maximizer CRM
    1.1
    5 Ratings
    150% below category average
    Outreach
    -
    Ratings
    Custom fields1.15 Ratings00 Ratings
    Custom objects1.04 Ratings00 Ratings
    Scripting environment1.15 Ratings00 Ratings
    API for custom integration1.15 Ratings00 Ratings
    Security
    Comparison of Security features of Maximizer CRM and Outreach
    Feature
    Maximizer CRM
    1.1
    5 Ratings
    154% below category average
    Outreach
    -
    Ratings
    Single sign-on capability1.13 Ratings00 Ratings
    Role-based user permissions1.14 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Maximizer CRM and Outreach
    Feature
    Maximizer CRM
    1.1
    3 Ratings
    149% below category average
    Outreach
    -
    Ratings
    Social data1.13 Ratings00 Ratings
    Social engagement1.13 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Maximizer CRM and Outreach
    Feature
    Maximizer CRM
    1.0
    5 Ratings
    153% below category average
    Outreach
    -
    Ratings
    Marketing automation1.05 Ratings00 Ratings
    Compensation management1.04 Ratings00 Ratings
    Platform
    Comparison of Platform features of Maximizer CRM and Outreach
    Feature
    Maximizer CRM
    1.1
    5 Ratings
    150% below category average
    Outreach
    -
    Ratings
    Mobile access1.15 Ratings00 Ratings
    Best Alternatives
    Maximizer CRMOutreach
    Small Businesses
    Salesflare
    Score10 out of 10
    HubSpot Sales Hub
    Score8.8 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Mixmax
    Score9.8 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Groove (legacy product)
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Maximizer CRMOutreach
    Likelihood to Recommend
    1.1
    (5 ratings)
    8.5
    (263 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.5
    (11 ratings)
    Usability
    1.0
    (1 ratings)
    8.4
    (213 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    1.0
    (2 ratings)
    9.5
    (25 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    4.5
    (3 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.4
    (62 ratings)
    User Testimonials
    Maximizer CRMOutreach
    Likelihood to Recommend
    Maximizer Services, Inc.
    It was not a good experience. Nothing was as advertised, from the user experience to the security of purchase. The address book was not able to be converted from the Leads module and the maps feature wasn’t able to connect from Leads. The mobile version has a lot of bugs and isn’t very functional. They have a tutorial, yet [I think they] aren’t proactive in distributing it to new users. Their focus is on sales. And it’s not a very salable product in my opinion. The worst aspect of this company is that they aren’t risk free. If you purchase a year software and decide after a few weeks it simply isn’t for your company, there are no refunds. I had to initiate a chargeback with my bank after being told that “unfortunately, due to the terms and conditions...” No customer wants to hear that. [I feel] they tried to bully me into keeping their software. There are far too many options in 2021 for CRM to be forced into one, especially one so difficult to use. When I asked about a feature that I needed, I was told, “Perhaps later this year...” Not what I need if I’m paying good money for a software. Their sales VP wouldn’t call me when I requested a call after being denied a refund. When I went through their main website again after my experience with Maximizer, I [felt] that everything they advertise is not in line with the product they put out. They say that there’s a free trial available. Not the truth [in my experience]. This maybe would have been a good CRM in say, 1999. [I think] it’s antiquated and didn’t serve the needs of my business. I used well-known CRM previously and didn’t find Maximizer to be better than the free version of that one. There was a disconnect in usage that wasn’t able to be overcome by myself or my employees in several weeks of trials.
    Read full review
    Outreach
    Outreach is very useful for all aspects of work organization. I can keep my tasks organized and complete them quickly and efficiently. I'd like to see an app-based tracking feature to keep my tasks up-to-date with reminders, which would make things much more efficient and eliminate the need to constantly check the website. Outreach es muy útil en todo lo que refiere a organización de trabajo, puedo mantener un orden de actividades y me permite completarlas de manera ágil y rápida. Quisiera un seguimiento desde aplicativo para tener siempre al dia las tareas con recordatorios lo que haría mucho más eficiente y así no ingresar todo el tiempo a la pagina This review was originally written in Spanish and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
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    Pros
    Maximizer Services, Inc.
    • Shared Calendar
    • Customer Service cases
    • Common database of customer information
    Incentivized
    Read full review
    Outreach
    • Outreach is great at managing my data to day tasks and reminders for next steps with prospects
    • The click to dial works great from Salesforce, and I love the integration with Salesforce where I can upload contacts into Outreach to start a sequence
    • Outreach Kaia is perfect to capture calls and search provide actionable next steps. I also like going in and listening to other reps calls
    • I like the overview section for reports where I can see how I am doing compared to my peers. Especially on all metrics
    • The accounts tab is great to see at a glance which accounts have had the most engagement
    Incentivized
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    Cons
    Maximizer Services, Inc.
    • Handling large data. Maximizer needs to improve on this.
    • Add additional user-friendly shortcuts for the most frequently used functions in the web version.
    • There is no mark for deletion option. They need to provide a way to delete without physically deleting records.
    Incentivized
    Read full review
    Outreach
    • The Salesforce-to-Outreach connection can be weak if a record is converted; Outreach holds onto stake values.
    • Outreach can be hard for new hires to grasp, ongoing training in platform would help.
    • Customization in report views from Salesforce into outreach could be enhanced.
    Incentivized
    Read full review
    Likelihood to Renew
    Maximizer Services, Inc.
    We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
    Incentivized
    Read full review
    Outreach
    It's a strong tool that helps our sales development team manage a large number of qualified leads. The sequence framework ensures that every lead receives enough contact attempts that we have confidence that we're not abandoning our prospecting too early without the overhead of managing those activities manually.
    Incentivized
    Read full review
    Usability
    Maximizer Services, Inc.
    The CRM didn’t have the capability I expected
    Read full review
    Outreach
    It's not as simple as it used to be -- getting pretty bloated, and I'm not a fan of the UI. I think it could be a far more usable product (and indeed, at one point it was) if the most important things for a seller were the most prominent. Take cold emailing, for example: the window where messages are being composed is tiny, and it's frustrating to use—maybe that's just me, though.
    Incentivized
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    Reliability and Availability
    Maximizer Services, Inc.
    No answers on this topic
    Outreach
    In our years as Outreach customers, I can count the number of outages we've experienced on one hand. Generally, outages have been very brief and have not completely frozen our access to the platform. Scheduled maintenance is always proactive communicated and the hours never interfere with standard business hours or scheduled sequences.
    Incentivized
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    Performance
    Maximizer Services, Inc.
    No answers on this topic
    Outreach
    Outreach's performance overall is very high quality. Pages load right away. Occasionally it might take a minute to generate a report, but not any slower than in other platforms I've used. Outreach is integrated into many of our other tools and seems to be a very clean integration. Everything runs very quickly.
    Incentivized
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    Support Rating
    Maximizer Services, Inc.
    The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
    Incentivized
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    Outreach
    There is almost zero customer support. What they do offer is a live chat feature which is active during "normal" business hours which is nice for instant inquiries if someone is available. However, you do not have a dedicated representative to address questions or concerns and their billing process is confusing and messy without any support.
    Incentivized
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    In-Person Training
    Maximizer Services, Inc.
    No answers on this topic
    Outreach
    We were trained in person and it was very easy to understand. And if we missed any pointers there was more training given to us. So i always like this tool. The drafts were also prepared for us to sync outreach with our devices so it was straightforward. Highly recommend
    Incentivized
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    Online Training
    Maximizer Services, Inc.
    No answers on this topic
    Outreach
    Lots of attention from the Outreach training team, with a great willingness to customize to our needs. To be clear, you get out what you put in. If you don't work with them, you'll get cookie-cutter training. But we asked for a lot of customization, and they delivered what we asked for.
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    Implementation Rating
    Maximizer Services, Inc.
    No answers on this topic
    Outreach
    I expected more assistance in connecting Outreach with Salesforce. We have a basic connection, but many fields were left without a sync. We can apparently sync data without adding the app into Salesforce, but believe we could get more functionality with a better integration. The basics of setting up our sequences and using Outreac to run them was was fine.
    Incentivized
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    Alternatives Considered
    Maximizer Services, Inc.
    We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
    Incentivized
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    Outreach
    They're not direct competitors, but they share many of the same functionalities. Gong has a greater focus on spoken communications, such as calls and demos, rather than emails. I think Gong also has stronger AI capabilities at the moment. However, I don't believe so, Gong would be ideal for prospecting and mass outreach, as Outreach is. Outreach is more suitable for exploration and outbound communications management, whereas Gong is better suited for deal and pipeline management and analysis.
    Incentivized
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    Scalability
    Maximizer Services, Inc.
    No answers on this topic
    Outreach
    As a business of 100+ people, we are on the smaller side. We took it on when we were 50 people overall with 15 sellers. We are now double that it has scaled brilliantly. We would completely trust the system to scale with us if we doubled in size
    Incentivized
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    Return on Investment
    Maximizer Services, Inc.
    • It allows us to maximize our service billing
    • It is easy to generate service quotes
    • It is easy to follow up on leads.
    Incentivized
    Read full review
    Outreach
    • Increase in meetings booked
    • Increase in call metrics as it is easy to make more calls using Outreach features. Basically cutting down admin work time before the call.
    • Prospect journey and experience has been a positive flowing through a set amount of emails and calls rather than just being blasted with random emails. Helps BDRS stay focused on more important parts of the job.
    Incentivized
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    ScreenShots

    Maximizer CRM Screenshots

    Screenshot of Maximizer CRM Logo

    Outreach Screenshots

    Screenshot of Outreach’s pipeline management capabilities, which help sales and revenue operations leaders assess pipeline quantity, quality, and maturity. Built-in win modeling helps leaders spot risk early for every team and seller to ensure there is enough coverage to deliver on their goals.Screenshot of Kaia, Outreach’s conversation intelligence solution, used to automatically take notes, flag action items, summarize meetings, and receive in-the-moment product and competitive information so you can nail every sales meeting.Screenshot of Outreach Research Agent, which automatically uncovers targeting signals from conversations, engagements, and public sources to drive your account strategy and ensure every touchpoint is timely, relevant, and focused on the right accounts.Screenshot of the Revenue Agent, which helps sales leaders optimize team efficiency, generate more conversations and improve pipeline predictability.Screenshot of the Outreach Deal Agent, which eliminates the burden of manual updates by surfacing AI-recommended changes to opportunity fields. AI deal management helps maintain pipeline health while keeping reps focused and sales teams aligned.Screenshot of the Personalization Agent, used to turn research and buyer context into simple, effective messages that convert, then deliver messaging that resonates across every channel.