Maze vs. UserReplay (discontinued)

Maze

Maze

33 Reviews and Ratings

UserReplay (discontinued)

UserReplay (discontinued)

4 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Maze	Score 8.3 out of 10	N/A	Maze is a rapid user testing platform from Maze.design in Paris, designed to give users actionable user insights, in a matter of hours. The vendor states that with it, users can test remotely, autonomously, and collaboratively.	$75 per month
UserReplay (discontinued)	Score 8.0 out of 10	Enterprise companies (1,001+ employees)	UserReplay was a usability testing tool for websites, web forms, and web applications. It has been discontinued.	N/A

Pricing

Maze

UserReplay (discontinued)

Editions & Modules

Professional: $75
per month 3+ seats
Organization: custom pricing

No answers on this topic

Offerings

Pricing Offerings
Maze	UserReplay (discontinued)
Free Trial
No	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

Optional

Additional Details

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More Pricing Information

Community Pulse
	Maze	UserReplay (discontinued)

Best Alternatives
	Maze	UserReplay (discontinued)
Small Businesses	Smartlook Score 8.4 out of 10	Smartlook Score 8.4 out of 10
Medium-sized Companies	Optimal Workshop Score 9.2 out of 10	Siteimprove Score 9.7 out of 10
Enterprises	Optimal Workshop Score 9.2 out of 10	Contentsquare Score 8.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Maze	UserReplay (discontinued)
Likelihood to Recommend	6.0 (8 ratings)	9.0 (1 ratings)
Support Rating	10.0 (1 ratings)	- (0 ratings)

User Testimonials
	Maze	UserReplay (discontinued)
Likelihood to Recommend	Maze Maze User Testing is great if you're interested in doing user research from the comfort of your own desk. You can easily setup usability tests, surveys, card sorting and tree tests among other things to get a better understanding of how customers use your product. The only limitation at the moment with Maze that I can identify is only being able to do unmoderated tests, so if you'd like to be able to ask follow up questions in the moment, Maze is not the tool for you. Incentivized Milos Danilovic Lead Product Designer Read full review	Discontinued Products Great for online businesses who are well established and want to refine their UX/site performance. Incentivized Chris Wood Head Of Marketing - Online Dr Read full review
Pros	Maze Reporting is top-tier with filtration, heatmaps, user data, and public URLs for stakeholders Figma integration with user testing software is about as fast as it gets The experience for testers is practically seamless going from our site to a Maze. Loads of completed Mazes. Bryce Thompson Lead Experience Designer Read full review	Discontinued Products Identifying an issue and quickly understanding what the financial impact is Seeing how users use and interact with your site, by device Reporting on custom events Quickly finding a session and replaying it, to watch it back. Incentivized Chris Wood Head Of Marketing - Online Dr Read full review
Cons	Maze Change/Audit log to understand who is doing what and when Some simpler templates for simpler situations Additional means to take data out into 3rd party products for advanced analytics Incentivized Verified User Anonymous Read full review	Discontinued Products Having confidence in the reports/numbers it pulls No function to email out weekly/monthly reports. Insights are sometimes difficult to extract Incentivized Chris Wood Head Of Marketing - Online Dr Read full review
Support Rating	Maze Any issues that presented themselves were dealt with in a quick and efficient manner and fully rectified by the knowledgeable team over at Maze. Incentivized Verified User Anonymous Read full review	Discontinued Products No answers on this topic
Alternatives Considered	Maze A Lookback is an alternative option if you think Maze User Testing is quite expensive for you, but look back has a different approach to Maze User Testing. Lookback focuses on qualitative usability testing instead of quantitative UserTesting. And also, Maze User Testing has a free option but Lookback doesn't have it, but Lookback has a cheaper option at $19/month than Maze. Incentivized D Hendrik Mulyana Product Design lead Read full review	Discontinued Products Very well, a similar but different system Incentivized Chris Wood Head Of Marketing - Online Dr Read full review
Return on Investment	Maze Easy to run quant test Easy to test with large number of people on production Easy to run unmoderated competitor studies Incentivized Verified User Anonymous Read full review	Discontinued Products Confirmed our low basket abandonment Incentivized Chris Wood Head Of Marketing - Online Dr Read full review
ScreenShots	Maze Screenshots	UserReplay (discontinued) Screenshots