MEGA vs. Mikogo

MEGA is great for storing and syncing files across devices. It has a great web interface, as well as a sync tool for desktop and a mobile app that works very well on iPhone. (I have not used the Android version of the app.) I like the overall usability, as well as some of the features like the QR code and contact list functionality. I like the file versioning and file management features as well. What works less well for me is collaboration with other users, and file sharing among users. I have not been able to find a way to view all files shared with me from other users in the same view as my own files. In fact, when files are shared with me, the only way I have been able to locate them is through Notifications, which is sub-par. I would much prefer to see all shared folders alongside my files, without having to make a copy of the shared folder, thus losing the ability to sync with another user's changes, as well as using up my storage space.

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Pros Mikogo is well-suited and cost-effective for the small business Simple & well-designed; easy to figure out. Works best for one-on-one client support. Cons No live customer support Free version has limited features (e.g. no invite meeting allowed) Trial version only 14 days

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• Mega is very easy to use
• Mega has a solid referral program unlike others
• Mega is very secure

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• Inexpensive
• Simple interface
• Menus and prompts were clear

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• Sometimes the download rate drops by a lot, so the downloads take much longer.

• I'd like to be able to record a session easier.

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Clean, contemporary UI that is heavily polished and works great. You can tell they did a lot of user testing with this, and have a top notch UI design team that really cares about the customer. A highly user-friendly service across platforms and form factors, I found their web, desktop and mobile apps to all be impeccably designed and consistent.

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While I have never contacted customer support, there is a large user community that has posted solutions on third party websites to a number of common questions like how to share files, and how to access files that have been shared with you. When I received a 40 GB shared file, I was not able to find how to access it until I searched on Google to find a solution, which was easy to find. The large user community helps with support tremendously.

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I do not have any experience with Mikogo's support as I have never experienced any problem with it.

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The two apps Google Drive and MEGA provided free cloud storage but Google Drive grants just 15 GB not more as free to try, At that time MEGA granted us 50 GB at the beginning of use, which gave us a chance to use it with high capacity.

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Mikogo has simple features and is easy to use. If you don't need lots of bells and whistles and just want to screen share or video conference on a small scale Mikogo works best. Join.me & TeamViewer are a bit confusing for the novice small business person. My experience with LogMeIn has been that it's sluggish. GoToMeeting works great but is pricey for the small firm that mainly does one-to-one support/training. I couldn't get Zoom to work right.

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• Positive ROI
• Easy to implement
• Substantial additional free storage with referral program

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• Zero positive impact
• Spend just a little more with products like AnyDesk and get some real ROI
• Short term, the product can be used on a trial basis (or at least it was available as a trial)

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info