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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Metadata.io

    Score8.8 out of 10
    N/ABased in San Francisco, Metadata.io is a Demand Generation and ABM platform designed to execute thousands of B2B campaigns in a matter of hours, automatically optimizing campaigns for pipeline impact at a high velocity.

    $24,000

    per year

    ZoomInfo Chat

    Score7.9 out of 10
    N/AZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.N/A
    Pricing
    Metadata.ioZoomInfo Chat
    Editions & Modules
    MetaMatch
    $295
    per month per installation
    Web Personalization
    $24,000
    per year
    Audience Targeting
    $24,000
    per year
    Metadata Base Platform
    $60,000
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Metadata.ioZoomInfo Chat
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$2,500 one-time fee per installationNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Metadata.ioZoomInfo Chat
    Considered Both Products
    Metadata, Inc
    No answer on this topic
    ZoomInfo
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    18 Answers
    100%
    Would buy again
    28 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    16 Answers
    100%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    19 Answers
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    16 Answers
    100%
    Lived up to sales and marketing promises
    23 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    100%
    Implementation went as expected
    26 Answers
    Features
    Metadata.ioZoomInfo Chat
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Metadata.io and ZoomInfo Chat
    Feature
    Metadata.io
    -
    Ratings
    ZoomInfo Chat
    9.3
    1 Ratings
    8% above category average
    Chat history and transcripts00 Ratings9.01 Ratings
    Chat reporting00 Ratings10.01 Ratings
    Chat and web analytics00 Ratings9.01 Ratings
    Best Alternatives
    Metadata.ioZoomInfo Chat
    Small Businesses
    No answers on this topic
    ManyChat
    Score6.5 out of 10
    Medium-sized Companies
    No answers on this topic
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Enterprises
    No answers on this topic
    AWS Chatbot
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Metadata.ioZoomInfo Chat
    Likelihood to Recommend
    7.8
    (21 ratings)
    9.0
    (28 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.6
    (8 ratings)
    Ease of integration
    7.8
    (15 ratings)
    -
    (0 ratings)
    User Testimonials
    Metadata.ioZoomInfo Chat
    Likelihood to Recommend
    Metadata, Inc
    Metadata is well suited when you have a really large ad budget (>50k per month at least). This is because the power of metadata lies in the ability to quickly set up and run a large number of experiments (combinations of channel, audience, creative, and conversion assets). To evaluate these variations, all of them need a large number of impressions, clicks, and conversions to be statistically relevant. If your budget is smaller, you will either have a very small number of experiments (not fully utilizing the power of metadata), or your experiments will not have enough clicks to make informed decisions. We had expected a better explanation of this from metadata before signing up.
    Incentivized
    Read full review
    ZoomInfo
    ZoomInfo chat is a very good tool for user engagement on the website and lead conversion. It's a very good tool that provides live chat, chat boat, and also a meeting scheduler so that customers can choose the preferred time to discuss with the sales team. It's very good for improving the productivity of the sales team and acquiring quality customers.
    Incentivized
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    Pros
    Metadata, Inc
    • Best paid ops tool I've ever used (and I've used a lot): we can launch a new LinkedIn & Facebook campaign in minutes.
    • Lead gen ops: no more dealing with broken zapier zaps, we are able to automate pushing native lead gen leads directly to our CRM.
    • Attribution: see influenced & triggered opportunities/CW deals
    • Multivariate testing: Metadata scales audience, ad, creative testing so you learn what performs much faster than manual process
    Incentivized
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    ZoomInfo
    • It is really great at integrations. We were able to plug in Slack without breaking a sweat. And it works really well with our other tools as well.
    • Implementation and setup was very easy and smooth. I actually anticipated it to be a lot bumpier but I was surprised at how quickly and smoothly it went.
    • They have a great support team too. Anytime we have gotten in touch with them, we have had a great experience.
    Incentivized
    Read full review
    Cons
    Metadata, Inc
    • If you don't have a large budget and audience it's hard to meaningfully optimize. If I have 4 ad creatives, to 2 audience groups on FB and LinkedIn, that creates 16 experiments, each of which needs an ample enough budget, say $40/day, that's now $640 per day or $19K per month.
    • Limited ability to edit ads after they've been launched. You usually have to stop the ad, clone it, and launch a new campaign.
    • Can't add new ads to existing campaigns which limits the ability to optimize. If I start an MD campaign with 4 ads, and in a few weeks we see that one is working well and the other 2 are not performing, I can pause those (or it can autopause by rules), but I can't add 2 more new creatives to the mix against the high performer. I'd have to either stop the high performer, and recreate it in a new campaign (losing likes and comments), OR - leave the high performer in the first campaign, and create. a second campaign with the new ones, which will only optimize against each other.
    • Limited to a single conversion event on a landing page. I'm not able to choose either a Demo Request OR a Sign-Up conversion, I can only choose one.
    • Google search ads are doable but aren't necessarily more feature-rich or easy-to use than native, so there's no value added to doing it through Metadata in my opinion aside from unifying ad reporting.
    Incentivized
    Read full review
    ZoomInfo
    • It could improve on total data provided when a lead is sent
    • Integrate intro messages, or give a confidence index on how often the lead is replying. They have this feature in other zoom products
    • Allow visitors to directly contact sales team or marketing.
    Incentivized
    Read full review
    Usability
    Metadata, Inc
    No answers on this topic
    ZoomInfo
    This is the main feature, so they've designed it well with companies like mine in mind. It's fast, clean, efficient, and perfectly integrates with main Zoom sales products, which is something every single one of us uses. So the synergy was already on the table before we started. Highly easy to use, minimal training required.
    Incentivized
    Read full review
    Support Rating
    Metadata, Inc
    Metadata's customer support is a difference-maker! They really do care how well your campaigns perform and will help you improve them.
    Incentivized
    Read full review
    ZoomInfo
    As a fresh product in the market, support is very warm and they are putting out an earnest effort in fixing reported bugs!
    Read full review
    Alternatives Considered
    Metadata, Inc
    We chose [Metadata.io] because it was a smaller company and could get more personalized attention. The price was better and they seemed more eager to support us. The feature set was what we were looking for and not more - it was exactly as robust as we needed it to be. Didn't want to pay for features we weren't going to use.
    Incentivized
    Read full review
    ZoomInfo
    As I mentioned, it's more than just a ChatBot. The ChatBot is just another feature that it offers, but it allows you to talk to the website traffic which otherwise would have gone without interacting with your website. Sometimes even retargeting ads fail to target such valuable visitors, that is where ZoomInfo chat plays its role.
    Incentivized
    Read full review
    Return on Investment
    Metadata, Inc
    • Huge decrease in CPLs, CPMQL and Cost Per Opportunity
    • Big improvement in MQL to SQL rates
    • 90%+ of our leads from paid social now have valid business emails, before it was like 30%
    • Saving us hundreds of hours over the course of the next year doing daily manual optimization and budget management tasks for us so we can focus on strategy and testing new things
    Incentivized
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    ZoomInfo
    • It was quite simple to set up. We've tried a few different chat services on our website before, but the integration process is never as simple as the documentation suggests. Installing and configuring this, including integrating it to Slack, was actually quite simple.
    • Fabulous chatbot arrangement that expanded our site changes.
    Incentivized
    Read full review
    ScreenShots

    Metadata.io Screenshots

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