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Microsoft 365 Copilot vs. SmartRecruiters, now part of SAP SuccessFactors

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft 365 Copilot

    Score8.1 out of 10
    N/AFor enterprises, Microsoft 365 Copilot (or just Microsoft Copilot) is a generative AI operating as an intelligent virtual assistant for work. Through a chat interface, business users can use it to solve a variety of complex tasks.

    $31.50

    per month per user

    SmartRecruiters, now part of SAP SuccessFactors

    Score8.4 out of 10
    N/ASmartRecruiters was acquired by SAP in late 2025, and its functionality will be integrated into SAP SuccessFactors HCM. Check out the Sap SuccessFactors HCM listing for the latest updates.N/A
    Pricing
    Microsoft 365 CopilotSmartRecruiters, now part of SAP SuccessFactors
    Editions & Modules
    Microsoft Copilot
    $31.50
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft 365 CopilotSmartRecruiters, now part of SAP SuccessFactors
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing shown is based on an annual commitment. Discount available for annual payment.The software subscription is determined by the number of a company's full time employees. There is a one time cost to set up software, including customizations, integrations, data migration and training.
    More Pricing Information
    Community Pulse
    Microsoft 365 CopilotSmartRecruiters, now part of SAP SuccessFactors
    Considered Both Products
    Microsoft
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    16 Answers
    96%
    Would buy again
    27 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    15 Answers
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    17 Answers
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    70%
    Lived up to sales and marketing promises
    7 Answers
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    94%
    Implementation went as expected
    16 Answers
    Features
    Microsoft 365 CopilotSmartRecruiters, now part of SAP SuccessFactors
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Microsoft 365 Copilot and SmartRecruiters, now part of SAP SuccessFactors
    Feature
    Microsoft 365 Copilot
    -
    Ratings
    SmartRecruiters, now part of SAP SuccessFactors
    8.6
    127 Ratings
    8% above category average
    Job Requisition Management00 Ratings9.8109 Ratings
    Company Website Posting00 Ratings9.9114 Ratings
    Publish to Social Media00 Ratings7.5112 Ratings
    Job Search Site Posting00 Ratings8.0116 Ratings
    Customized Application Form00 Ratings9.7104 Ratings
    Resume Management00 Ratings5.6119 Ratings
    Duplicate Candidate Prevention00 Ratings9.6114 Ratings
    Candidate Search00 Ratings8.1122 Ratings
    Applicant Tracking00 Ratings9.9126 Ratings
    Collaboration00 Ratings9.6117 Ratings
    Task Creation and Delegation00 Ratings9.997 Ratings
    Email Templates00 Ratings9.7114 Ratings
    User Permissions00 Ratings9.7109 Ratings
    Notifications and Alerts00 Ratings9.9119 Ratings
    Reporting00 Ratings1.7105 Ratings
    Best Alternatives
    Microsoft 365 CopilotSmartRecruiters, now part of SAP SuccessFactors
    Small Businesses
    No answers on this topic
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    No answers on this topic
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft 365 CopilotSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    8.2
    (18 ratings)
    7.9
    (129 ratings)
    Likelihood to Renew
    9.5
    (2 ratings)
    6.0
    (15 ratings)
    Usability
    7.8
    (15 ratings)
    9.1
    (12 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (10 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    7.1
    (12 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Microsoft 365 CopilotSmartRecruiters, now part of SAP SuccessFactors
    Likelihood to Recommend
    Microsoft
    I highly recommend its usage in Teams meetings to prepare a session transcript, meeting minutes,
    next steps and recognize speech by person. Also within the meeting recording, there is separation between the people talking at the time. The Copilot image creation is very accurate and useful to
    customize my PowerPoint presentations and other documents
    Incentivized
    Read full review
    SAP
    SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
    Incentivized
    Read full review
    Pros
    Microsoft
    • Good analysis of the ticket system at the service desk, so that this can be anticipated properly
    • For the management of IT environments, quick examples of scripting for desired solutions
    • For consultants and managers, they co-pilot a technical report into language understandable to a non-technical client, including a visual summary.
    Incentivized
    Read full review
    SAP
    • Job Referrals - can easily refer others to a job posting and view the status
    • Job Postings - can easily search for job openings and read job description and criteria
    • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
    Incentivized
    Read full review
    Cons
    Microsoft
    • The quality of image generation in Microsoft Copilot could be improved. Compared to other AI platforms, Copilot's images often fall short in quality and frequently contain typos.
    • When generating agents and chatbots, Microsoft Copilot currently doesn't appear to support file download functionality.
    • The email reply function is useful, but the responses can sometimes be overly elaborate. It would be helpful to have more options for adjusting the tone.
    Incentivized
    Read full review
    SAP
    • Settings page can be difficult to navigate & find what you're looking for
    • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
    • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Absolutely!!! I have a high regard for the product and will use it for years to come.
    Incentivized
    Read full review
    SAP
    I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
    Incentivized
    Read full review
    Usability
    Microsoft
    I give this rating because of the utilization I do with the product and the level security it provides which is very good. In our organization it is best suited as we have all other Microsoft tools with us. The offering made by Microsoft is great, I gave 9 out of 10 as sometimes it hallucinates as well.
    Incentivized
    Read full review
    SAP
    I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    SAP
    Rarely is there an issue and if the product is down, it typically is restored quickly.
    Read full review
    Performance
    Microsoft
    No answers on this topic
    SAP
    I have no complaints about performance. The system works virtually flawless.
    Read full review
    Support Rating
    Microsoft
    No answers on this topic
    SAP
    Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    SAP
    Quick and easy to learn.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    No answers on this topic
    SAP
    It really was a painless and easy process to switch to SmartRecruiters.
    Read full review
    Alternatives Considered
    Microsoft
    We needed a tool where secure data was not submitted to servers to process as we have some health care related data to keep private. We also needed to be able to test this tool without committing first to see if it is a fit and Microsoft provided this easily to us.
    Read full review
    SAP
    I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
    Incentivized
    Read full review
    Scalability
    Microsoft
    No answers on this topic
    SAP
    No explanation really, just a great product.
    Read full review
    Return on Investment
    Microsoft
    • It is too early to tell at the moment but I can see it as a positive moving forward
    • The amount of time saved in creating content will be a huge asset for faculty
    • The same holds true for students as they to will be able to safe a lot of time
    Incentivized
    Read full review
    SAP
    • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
    Incentivized
    Read full review
    ScreenShots