Microsoft 365 Copilot vs. Zoom AI Companion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft 365 Copilot
Score 8.5 out of 10
N/A
For enterprises, Microsoft 365 Copilot (or just Microsoft Copilot) is a generative AI operating as an intelligent virtual assistant for work. Through a chat interface, business users can use it to solve a variety of complex tasks.
$31.50
per month per user
Zoom AI Companion
Score 8.1 out of 10
N/A
Zoom Custom AI Companion gives admins the ability to customize AI Companion outputs by accessing an organization’s internal data sources, as well as third-party applications within Zoom AI Studio for expanded knowledge, helping users drive decisions, actions, and complete tasks.
$14.99
per month (the cost of Zoom Workspace Pro)
Pricing
Microsoft 365 CopilotZoom AI Companion
Editions & Modules
Microsoft Copilot
$31.50
per month per user
No answers on this topic
Offerings
Pricing Offerings
Microsoft 365 CopilotZoom AI Companion
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing shown is based on an annual commitment. Discount available for annual payment.
More Pricing Information
Best Alternatives
Microsoft 365 CopilotZoom AI Companion
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises
Oracle Digital Assistant
Oracle Digital Assistant
Score 7.9 out of 10
Oracle Digital Assistant
Oracle Digital Assistant
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft 365 CopilotZoom AI Companion
Likelihood to Recommend
8.3
(14 ratings)
8.1
(24 ratings)
Likelihood to Renew
9.5
(2 ratings)
-
(0 ratings)
Usability
8.2
(13 ratings)
9.0
(1 ratings)
User Testimonials
Microsoft 365 CopilotZoom AI Companion
Likelihood to Recommend
Microsoft
I highly recommend its usage in Teams meetings to prepare a session transcript, meeting minutes,
next steps and recognize speech by person. Also within the meeting recording, there is separation between the people talking at the time. The Copilot image creation is very accurate and useful to
customize my PowerPoint presentations and other documents
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Zoom
If you have a colleague who is based in a remote location or is part of a remote team, Zoom is a vital collaboration tool for your day-to-day work. Zoom AI Companion is easier and more effective for working with a colleague at a remote location rather than making a call. You can share your non-verbal reactions through video, which brings a close experience to face-to-face interactions.
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Pros
Microsoft
  • Good analysis of the ticket system at the service desk, so that this can be anticipated properly
  • For the management of IT environments, quick examples of scripting for desired solutions
  • For consultants and managers, they co-pilot a technical report into language understandable to a non-technical client, including a visual summary.
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Zoom
  • Large meeting rooms that our marcomms team is able to navigate and problem solve with quickly and easily.
  • Ability to schedule meetings with internal and external team members for workshops. Provides us with several tools to communicate and share ideas without having to even turn your mic on.
  • AI companion to remember points that were made and provide a summary to those who were unable to attend after the meeting.
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Cons
Microsoft
  • The quality of image generation in Microsoft Copilot could be improved. Compared to other AI platforms, Copilot's images often fall short in quality and frequently contain typos.
  • When generating agents and chatbots, Microsoft Copilot currently doesn't appear to support file download functionality.
  • The email reply function is useful, but the responses can sometimes be overly elaborate. It would be helpful to have more options for adjusting the tone.
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Zoom
  • Although the whiteboard is nice, it's not as advanced as I'd like to be. For example, navigating it can sometimes be tricky, and it doesn't have nearly as many features as a tool like Miro.
  • The Zoom integration for Outlook has issues, it doesn't always sync
  • The React feature on Zoom calls doesn't always work and sometimes isn't visible
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Likelihood to Renew
Microsoft
Absolutely!!! I have a high regard for the product and will use it for years to come.
Read full review
Zoom
No answers on this topic
Usability
Microsoft
it is nearly perfect and it’s usability one of the main factors and contributing to the score is how versatile this tool is. it is vastly usable in a multitude of circumstances, and has a few limitations, but overall this product works well for what it is intended. It is very helpful for some otherwise time consuming tasks.
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Zoom
It's really easy to use - the AI icon is everywhere all over the place in the Zoom client so it's easy to be able to leverage AI whenever you need it, and similarly in the meeting it's easy to find and to use. I don't have complaints here that I can think of
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Alternatives Considered
Microsoft
I think It lost the race for now. I don't think Microsoft will keep investing on it since we have better tools outside their environment. In my opinion, Microsoft Copilot is not even in the benchmark tools and in the race for AGI. I think Microsoft is way behind and Microsoft Copilot suffered the lack of investment like the one made by its competitors.
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Zoom
Zoom has better compatibility compared to Teams at our institution. It also supports a wider array of codecs. We like using Zoom despite the fact that both Teams and Zoom are supported at an enterprise level at our academic institution. Zoom also seems to have better video and audio quality and lower drop rates.
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Return on Investment
Microsoft
  • Copilot has had a huge positive impact on my productivity. My job requires a lot of author and customer interaction, so since I use Copilot, I dont need to spend hours in my workday answering emails.
  • Copilot has also helped with my data analysis skills. I use the data analysis to create proposals and I have noticed a significant increase in project approvals after I have started using Copilot.
  • One of the business objectives of my company is to create high quality education resources. Since Copilot is integrated across platforms and departments in all office locations across the world, it has helped streamline operations in my company. This has definitely supported in achieving this objective.
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Zoom
  • It has allowed us to work seamlessly with hybrid work environments
  • It has allowed us to have clients or vendors share seamlessly when they are in office. Makes it look like we have our [...] together, thanks!
  • Other options we were looking at (barco) would have been such a large chunk of money to get even half the rooms we have done. You are top notch!
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ScreenShots

Zoom AI Companion Screenshots

Screenshot of Zoom AI Companion for Zoom Workplace, here used to analyze a document. It gets information about documents connected to Zoom Workplace, including email attachments, documents from chat, and Zoom Docs. With Zoom AI Companion for Zoom Meetings, Meeting Summary can take notes and share important action items. Summaries are shared in 36 supported languages, automatically detected by the main language spoken during the meeting.Screenshot of Zoom AI Companion for Zoom Team Chat, Zoom Mail and Calendar, and Zoom Docs, used to get a summary of the chat channel, email, and documents. Instead of reading a long email, users can get a quick summary.Screenshot of Zoom AI Companion for Zoom Phone, which offers a post-call summary during a recorded conversation.