TrustRadius

Zoom AI Companion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Zoom AI Companion
Score 8.1 out of 10
N/A
Zoom Custom AI Companion gives admins the ability to customize AI Companion outputs by accessing an organization’s internal data sources, as well as third-party applications within Zoom AI Studio for expanded knowledge, helping users drive decisions, actions, and complete tasks.
$10
per month per user
Pricing
Zoom AI Companion
Editions & Modules
Zoom AI Companion
$10
per month per user
Zoom Workplace Pro Bundle (includes AI Companion)
$16
per month per user
Zoom Workplace Business Bundle (includes AI Companion)
$21.99
per month per user
Offerings
Pricing Offerings
Zoom AI Companion
Free Trial
No
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional DetailsDiscount available for annual billing of up to 21%.
More Pricing Information
Community Pulse
Zoom AI Companion
Considered Both Products
Zoom AI Companion
Verified User
Program Manager
Chose Zoom AI Companion
I think Zoom AI Companion works really well with ChatGPT, our teams use both and we need both - Zoom AI for the Zoom Meetings and ChatGPT for searching the web. Azure isn't as smart as Zoom AI, at least in the use cases that we used them for in construction.
Verified User
Consultant
Chose Zoom AI Companion
Teams seems to provide better quality overall when it comes to video or calls. Teams being a Microsoft product integrates well with Office 365 as well. We ended up switching from Zoom Workplace to Microsoft Teams due to more features and overall better experience for our …
Verified User
Analyst
Chose Zoom AI Companion
In our experience, CloudCall was horrible. Zoom Workplace phone has been a life saver and better in every way.
ML
Mustafa Lajam
Network Engineer
Chose Zoom AI Companion
Zoom Workplace was a great choice to host grand meeting; we were having quarterly grand meeting more than 500 staff in the meeting with the owner of the company. Zoom was able to host these grand meeting perfectly with high quality and stable call all while sharing screen and …
Vijay Shankar Ph.D | TrustRadius Reviewer
Vijay Shankar Ph.D
Director of Bioinformatics and Statisics Core
Chose Zoom AI Companion
Zoom has better compatibility compared to Teams at our institution. It also supports a wider array of codecs. We like using Zoom despite the fact that both Teams and Zoom are supported at an enterprise level at our academic institution. Zoom also seems to have better video and …
Verified User
Employee
Chose Zoom AI Companion
Compared to Microsoft Teams, Zoom AI Companion is a clear pioneer in this remote and virtual collaboration platform, leading the way. It is possible to have a remote meeting on both Microsoft Teams and Zoom AI Companion. But Zoom AI Companion provides more productivity and time …
Verified User
Manager
Chose Zoom AI Companion
As a videoconferencing tool, Zoom stacks up similarly. There are AI Companion tools we haven't seen with Teams yet, but they may be there now or coming soon with Co-Pilot in play on the Microsoft side. I do like having Teams and Sharepoint connections with being able to share …
Verified User
Director
Chose Zoom AI Companion
My current workplace uses Google Chat, which is sometimes blocked by certain institutions for whatever reason. Zoom Workplace is available and a great solution.

Both Google and Teams have issues with video playback on my current Surface Laptop. Zoom has no issues and the video …
Verified User
Employee
Chose Zoom AI Companion
Better screen sharing functionality. Better sound quality and better video quality. Less lagging on Zoom Workplace as well
Verified User
Director
Chose Zoom AI Companion
We continue to use Slack over Zoom chat. Zoom chat is used for meetings only.
Verified User
Director
Chose Zoom AI Companion
We chose Zoom Workplace over Slack due to its integrated video conferencing, enhanced collaboration tools, and robust meeting capabilities. Zoom Workplace excels in video-centric communication, virtual events, and room scheduling. Slack is ideal for real-time messaging and file …
Verified User
Program Manager
Chose Zoom AI Companion
Teams has never worked for our organization, it constantly crashes the computers, freezes up, and is not as easy to navigate for us.
Verified User
Executive
Chose Zoom AI Companion
Zoom Workplace has the most reliable video and audio connectivity, especially for large audiences. No dropped calls or meetings, hi def video streaming, intuitive controls for showing or hiding video, mute/unmute, gestures, a marketplace of apps that are seamlessly integrated. …
Verified User
C-Level Executive
Chose Zoom AI Companion
I think Zoom Workplace Clips is much better than the free versions of Loom and Screencastify.

I like the UI for Teams better, but I have not been able to use the other features in teams to accurately compare.
Elliott Mower | TrustRadius Reviewer
Elliott Mower
Managing Director
Chose Zoom AI Companion
You couldn't pay me enough money to use Microsoft Teams on a regular basis. In my opinion, Zoom Workplace is in a class of its own as compared to Teams. I think the Teams experience is clunky, cumbersome and includes too many features. I was glad to see the one feature that I …
Verified User
Executive
Chose Zoom AI Companion
we have not evaluated other vendors
Verified User
C-Level Executive
Chose Zoom AI Companion
Zoom Workplace has better-quality video and the AI feature is defiantly a plus
Best Alternatives
Zoom AI Companion
Small Businesses

No answers on this topic

Medium-sized Companies

No answers on this topic

Enterprises
Oracle Digital Assistant
Oracle Digital Assistant
Score 7.9 out of 10
All AlternativesView all alternatives
User Ratings
Zoom AI Companion
Likelihood to Recommend
8.1
(24 ratings)
Usability
9.0
(1 ratings)
User Testimonials
Zoom AI Companion
Likelihood to Recommend
Zoom
If you have a colleague who is based in a remote location or is part of a remote team, Zoom is a vital collaboration tool for your day-to-day work. Zoom AI Companion is easier and more effective for working with a colleague at a remote location rather than making a call. You can share your non-verbal reactions through video, which brings a close experience to face-to-face interactions.
Verified User
Anonymous
Read full review
Pros
Zoom
  • Large meeting rooms that our marcomms team is able to navigate and problem solve with quickly and easily.
  • Ability to schedule meetings with internal and external team members for workshops. Provides us with several tools to communicate and share ideas without having to even turn your mic on.
  • AI companion to remember points that were made and provide a summary to those who were unable to attend after the meeting.
Verified User
Anonymous
Read full review
Cons
Zoom
  • Although the whiteboard is nice, it's not as advanced as I'd like to be. For example, navigating it can sometimes be tricky, and it doesn't have nearly as many features as a tool like Miro.
  • The Zoom integration for Outlook has issues, it doesn't always sync
  • The React feature on Zoom calls doesn't always work and sometimes isn't visible
Verified User
Anonymous
Read full review
Usability
Zoom
It's really easy to use - the AI icon is everywhere all over the place in the Zoom client so it's easy to be able to leverage AI whenever you need it, and similarly in the meeting it's easy to find and to use. I don't have complaints here that I can think of
Verified User
Anonymous
Read full review
Alternatives Considered
Zoom
Zoom has better compatibility compared to Teams at our institution. It also supports a wider array of codecs. We like using Zoom despite the fact that both Teams and Zoom are supported at an enterprise level at our academic institution. Zoom also seems to have better video and audio quality and lower drop rates.
Vijay Shankar Ph.D | TrustRadius Reviewer
Vijay Shankar Ph.D
Director of Bioinformatics and Statisics Core
Read full review
Return on Investment
Zoom
  • It has allowed us to work seamlessly with hybrid work environments
  • It has allowed us to have clients or vendors share seamlessly when they are in office. Makes it look like we have our [...] together, thanks!
  • Other options we were looking at (barco) would have been such a large chunk of money to get even half the rooms we have done. You are top notch!
Verified User
Anonymous
Read full review
ScreenShots

Zoom AI Companion Screenshots

Screenshot of Zoom AI Companion for Zoom Workplace, here used to analyze a document. It gets information about documents connected to Zoom Workplace, including email attachments, documents from chat, and Zoom Docs. With Zoom AI Companion for Zoom Meetings, Meeting Summary can take notes and share important action items. Summaries are shared in 36 supported languages, automatically detected by the main language spoken during the meeting.Screenshot of Zoom AI Companion for Zoom Team Chat, Zoom Mail and Calendar, and Zoom Docs, used to get a summary of the chat channel, email, and documents. Instead of reading a long email, users can get a quick summary.Screenshot of Zoom AI Companion for Zoom Phone, which offers a post-call summary during a recorded conversation.