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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score8 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Procore

    Score8.4 out of 10
    N/AProcore is a project management software designed specifically for the construction industry. Procore is cloud-based and allows unlimited users per instance, so that construction team members and stakeholders can all access project information and documents.N/A
    Pricing
    Microsoft Dynamics 365Procore
    Editions & Modules
    No answers on this topic
    Custom Bundle
    Custom Quote
    annually
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365Procore
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Procore charges an upfront annual fee by product and based upon Annual Construction Volume (ACV) - the aggregate dollar value of the construction work across the customer's projects. Procore contracts include access for unlimited users, customer support, unlimited data storage, and product enhancements, at no additional cost. Multi-year pools: Contract volume is set for the entire multi-year term and can be consumed at any time during that period to help smooth out variability in consumption. Volume opt-in: Up-front contractual pricing is put in place for additional volume that might need to be added mid-term, to increase predictability of costs. Renewal rate protection: Up-front setting of rates is locked now, so businesses can budget accordingly for future renewals and improve cost predictability in future years.
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365Procore
    Considered Both Products
    Microsoft
    No answer on this topic
    Procore Technologies
    Chose Procore
    Procore was the only product we considered, as most of our customers and engineers in our industry (HVAC) and area use the same software.
    Incentivized
    Chose Procore
    Procore has the most modules for a more complete solution, but that does not necessary equate to addressing all complex needs from different customers.

    In my opinion, solutions stated will be as good as Procore in 2-5 years time, when comparing to modules/capabilities offerings
    Incentivized
    Chose Procore
    Finishline, we used this previously.
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    23 Answers
    96%
    Would buy again
    168 Answers
    Delivers good value for the price
    87%
    Delivers good value for the price
    20 Answers
    92%
    Delivers good value for the price
    130 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    23 Answers
    98%
    Happy with the feature set
    172 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    12 Answers
    92%
    Lived up to sales and marketing promises
    95 Answers
    Implementation went as expected
    82%
    Implementation went as expected
    18 Answers
    89%
    Implementation went as expected
    107 Answers
    Features
    Microsoft Dynamics 365Procore
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and Procore
    Feature
    Microsoft Dynamics 365
    7.7
    84 Ratings
    2% below category average
    Procore
    -
    Ratings
    Customer data management / contact management7.981 Ratings00 Ratings
    Workflow management7.980 Ratings00 Ratings
    Territory management7.160 Ratings00 Ratings
    Opportunity management7.672 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.879 Ratings00 Ratings
    Contract management7.961 Ratings00 Ratings
    Quote & order management7.258 Ratings00 Ratings
    Interaction tracking8.171 Ratings00 Ratings
    Channel / partner relationship management7.362 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and Procore
    Feature
    Microsoft Dynamics 365
    8.0
    68 Ratings
    4% above category average
    Procore
    -
    Ratings
    Case management7.863 Ratings00 Ratings
    Call center management7.950 Ratings00 Ratings
    Help desk management8.557 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and Procore
    Feature
    Microsoft Dynamics 365
    7.9
    78 Ratings
    2% above category average
    Procore
    -
    Ratings
    Lead management7.672 Ratings00 Ratings
    Email marketing8.171 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and Procore
    Feature
    Microsoft Dynamics 365
    8.0
    76 Ratings
    4% above category average
    Procore
    -
    Ratings
    Task management8.171 Ratings00 Ratings
    Billing and invoicing management8.054 Ratings00 Ratings
    Reporting8.065 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and Procore
    Feature
    Microsoft Dynamics 365
    7.6
    77 Ratings
    1% below category average
    Procore
    -
    Ratings
    Forecasting7.667 Ratings00 Ratings
    Pipeline visualization7.873 Ratings00 Ratings
    Customizable reports7.476 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and Procore
    Feature
    Microsoft Dynamics 365
    7.7
    80 Ratings
    1% above category average
    Procore
    -
    Ratings
    Custom fields7.678 Ratings00 Ratings
    Custom objects7.572 Ratings00 Ratings
    Scripting environment7.956 Ratings00 Ratings
    API for custom integration7.861 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and Procore
    Feature
    Microsoft Dynamics 365
    8.8
    75 Ratings
    5% above category average
    Procore
    -
    Ratings
    Single sign-on capability8.869 Ratings00 Ratings
    Role-based user permissions8.770 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and Procore
    Feature
    Microsoft Dynamics 365
    7.7
    44 Ratings
    2% above category average
    Procore
    -
    Ratings
    Social data7.843 Ratings00 Ratings
    Social engagement7.643 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and Procore
    Feature
    Microsoft Dynamics 365
    7.2
    65 Ratings
    5% below category average
    Procore
    -
    Ratings
    Marketing automation7.665 Ratings00 Ratings
    Compensation management6.834 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and Procore
    Feature
    Microsoft Dynamics 365
    6.8
    56 Ratings
    11% below category average
    Procore
    -
    Ratings
    Mobile access6.856 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Microsoft Dynamics 365 and Procore
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Procore
    7.1
    65 Ratings
    1% above category average
    Compliance data (COBRA, OSHA, etc.)00 Ratings7.166 Ratings
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics 365 and Procore
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Procore
    5.9
    58 Ratings
    14% below category average
    Support for external payroll vendors00 Ratings5.959 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics 365 and Procore
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Procore
    7.8
    209 Ratings
    2% above category average
    Dashboards00 Ratings7.7192 Ratings
    Standard reports00 Ratings8.0200 Ratings
    Custom reports00 Ratings7.6196 Ratings
    Data exportability00 Ratings7.9190 Ratings
    Construction Project & Field Management
    Comparison of Construction Project & Field Management features of Microsoft Dynamics 365 and Procore
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Procore
    8.3
    775 Ratings
    8% above category average
    Plan distribution & viewing00 Ratings8.9746 Ratings
    Plan markups & sharing00 Ratings7.6719 Ratings
    Issue tracking & punchlists00 Ratings8.8698 Ratings
    Photo documentation00 Ratings8.7747 Ratings
    Jobsite reports00 Ratings8.2707 Ratings
    Document sharing00 Ratings8.7767 Ratings
    RFI tools00 Ratings8.8728 Ratings
    Collaboration & approvals00 Ratings8.3705 Ratings
    As-built drawings00 Ratings8.3119 Ratings
    Mobile app00 Ratings7.3715 Ratings
    Submittal design and management00 Ratings8.5227 Ratings
    Meeting Minutes00 Ratings7.7216 Ratings
    Specifications00 Ratings8.6225 Ratings
    Change orders00 Ratings7.8189 Ratings
    Estimating
    Comparison of Estimating features of Microsoft Dynamics 365 and Procore
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Procore
    8.3
    122 Ratings
    9% above category average
    Takeoff tools00 Ratings10.04 Ratings
    Job costing00 Ratings7.0108 Ratings
    Cost databases00 Ratings8.14 Ratings
    Cost calculator00 Ratings9.04 Ratings
    Bid creation00 Ratings7.3116 Ratings
    Best Alternatives
    Microsoft Dynamics 365Procore
    Small Businesses
    Salesflare
    Score10 out of 10
    CMiC Construction Platform
    Score7.5 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Autodesk Build
    Score8.6 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Revit
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365Procore
    Likelihood to Recommend
    7.9
    (104 ratings)
    8.4
    (883 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    8.6
    (70 ratings)
    Usability
    7.8
    (34 ratings)
    10.0
    (57 ratings)
    Availability
    -
    (0 ratings)
    9.9
    (15 ratings)
    Performance
    -
    (0 ratings)
    9.5
    (15 ratings)
    Support Rating
    8.0
    (11 ratings)
    9.7
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.1
    (5 ratings)
    Online Training
    7.5
    (2 ratings)
    9.3
    (13 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    10.0
    (114 ratings)
    Configurability
    -
    (0 ratings)
    9.3
    (15 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (310 ratings)
    Product Scalability
    -
    (0 ratings)
    9.8
    (15 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.9
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.8
    (14 ratings)
    User Testimonials
    Microsoft Dynamics 365Procore
    Likelihood to Recommend
    Microsoft
    Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
    Incentivized
    Read full review
    Procore Technologies
    It works great for project management and putting all job-specific documents in one place. We are able to share drawings, submittals, and forms with our customers and subcontractors in a safe and reliable platform. However, getting reporting data is somewhat lacking, so if your business needs advanced options, you might try and find a better product.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
    • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
    • Generating invoices to customers and directly sending them to their inbox is easy with this software.
    Incentivized
    Read full review
    Procore Technologies
    • Does well Emailing me (If i am subscribed to a project) to let me know when revisions have been updated.
    • Easy to navigate
    • Great at Allowing me as a project Engineer to Upload my drawings to Procore. Not a lot of steps, and very easy to do.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
    • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
    • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
    Incentivized
    Read full review
    Procore Technologies
    • Downloading drawing sets sometimes involves an extra step that holds up the process
    • The dashboard is simplistic to the point that I don't feel like I am getting enough information about a specific project from the get-go
    • Granting access to a project on Procore is not very straightforward as a consultant- restrictions sometimes cause hold-ups
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
    Read full review
    Procore Technologies
    We will undoubtedly renew Procore as it has proven itself to be a means to better track and improve upon our efficiency and communications between job sites and their project managers as well as all other departments. Procore has made an incredible impact on how we, as a company, do our job on all levels; it is one of our most powerful and effective resources.
    Incentivized
    Read full review
    Usability
    Microsoft
    The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
    Incentivized
    Read full review
    Procore Technologies
    90% of Procore is very intuitive and any user can pick it up and go. There are a few elements, more so on the Financials side that need some prior knowledge of systems in order to understand how and why it functions as it does. Once this is understood, it flows effortlessly
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    Procore Technologies
    If you are working in an area with little to no signal, Procore will still allow you to get in the system and use it fully and will then update once you are at a place with a strong enough signal. Whether it be with wifi or LTE cell phone reception.
    Incentivized
    Read full review
    Performance
    Microsoft
    No answers on this topic
    Procore Technologies
    For the most part Procore is very responsive. However there are times when it's a little slow but it's minimal.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Incentivized
    Read full review
    Procore Technologies
    General Support for Project Management and Financials is consistent. The ERP support is never consistent and I do end up at times in a black hole. I have to continually reach out to get the issue resolved or get an update. The ERP support needs more of Procore's attention
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    Procore Technologies
    Procore's Implementation Team does a great job of ensuring users are confident in using the system. They run through a process of training sessions based on the tools you have purchased, and lay ou ta plan to help the power users configure the tool to suit the company's needs. They provide useful resources for certifications, support and ongoing training as well.
    Incentivized
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    Procore Technologies
    Procore's certification program and focused how-to training videos allowed for easy training that did not feel overwhelming. The way the certification programs were broken up into small parts made it seem much less daunting to complete. The training feels focused and does not overload users with too much information all at once.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
    Read full review
    Procore Technologies
    Iron out your cost code list in your accounting software before you link with Procore. Once the link is established that list is more or less permanent. Review the permission matrix carefully. It controls so much. You want to ensure the information provided to your users adequate but you also want to protect your sensitive data. Procore Financials are organized in a total contract value style. Any markup or Profit will need to be sent somewhere on your budget. This may be significantly different than the Cost budgeting that many contractors do
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
    Incentivized
    Read full review
    Procore Technologies
    Procore has a clearer user interface and a wider variety of tools than any program I've used. Procore also lives up to their name in terms of helpful and fast customer service. There is always a Procore rep. that is available to contact, making any problems just a mini hurdle.
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
    Read full review
    Procore Technologies
    No answers on this topic
    Scalability
    Microsoft
    No answers on this topic
    Procore Technologies
    once in awhile Procore is down for a period of time, its frustrating when it happens but doesn't tend to last long.
    Incentivized
    Read full review
    Professional Services
    Microsoft
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
    Read full review
    Procore Technologies
    No answers on this topic
    Return on Investment
    Microsoft
    • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
    • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
    • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
    Incentivized
    Read full review
    Procore Technologies
    • The Procore service impacts on construction projects are effective and reliable on production acceleration.
    • The collaboration is stable and easy files access and uploading of engineering drawings and plans is excellent.
    • New project planning and project financial data management on Procore functions are excellent.
    Incentivized
    Read full review
    ScreenShots