What users are saying about
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Top Rated
756 Ratings
Top Rated
458 Ratings

Microsoft Dynamics 365

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Top Rated
756 Ratings
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Score 7.7 out of 100
Top Rated
458 Ratings
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Score 8.2 out of 100

Feature Set Ratings

    Sales Force Automation

    8.6

    Microsoft Dynamics 365

    86%

    Workday HCM

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) ranks higher in 9/9 features

    Customer data management / contact management

    8.2
    82%
    70 Ratings
    N/A
    0 Ratings

    Workflow management

    8.0
    80%
    68 Ratings
    N/A
    0 Ratings

    Territory management

    8.3
    83%
    52 Ratings
    N/A
    0 Ratings

    Opportunity management

    9.0
    90%
    64 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    9.4
    94%
    67 Ratings
    N/A
    0 Ratings

    Contract management

    8.4
    84%
    53 Ratings
    N/A
    0 Ratings

    Quote & order management

    9.0
    90%
    49 Ratings
    N/A
    0 Ratings

    Interaction tracking

    8.7
    87%
    61 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    8.6
    86%
    52 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    7.8

    Microsoft Dynamics 365

    78%

    Workday HCM

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) ranks higher in 3/3 features

    Case management

    7.9
    79%
    52 Ratings
    N/A
    0 Ratings

    Call center management

    8.2
    82%
    45 Ratings
    N/A
    0 Ratings

    Help desk management

    7.3
    73%
    50 Ratings
    N/A
    0 Ratings

    Marketing Automation

    8.2

    Microsoft Dynamics 365

    82%

    Workday HCM

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) ranks higher in 2/2 features

    Lead management

    8.9
    89%
    62 Ratings
    N/A
    0 Ratings

    Email marketing

    7.5
    75%
    63 Ratings
    N/A
    0 Ratings

    CRM Project Management

    8.4

    Microsoft Dynamics 365

    84%

    Workday HCM

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) ranks higher in 3/3 features

    Task management

    8.4
    84%
    60 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    8.5
    85%
    45 Ratings
    N/A
    0 Ratings

    Reporting

    8.3
    83%
    54 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    8.6

    Microsoft Dynamics 365

    86%

    Workday HCM

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) ranks higher in 3/3 features

    Forecasting

    9.0
    90%
    56 Ratings
    N/A
    0 Ratings

    Pipeline visualization

    8.1
    81%
    62 Ratings
    N/A
    0 Ratings

    Customizable reports

    8.8
    88%
    65 Ratings
    N/A
    0 Ratings

    Customization

    8.0

    Microsoft Dynamics 365

    80%

    Workday HCM

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) ranks higher in 4/4 features

    Custom fields

    8.3
    83%
    67 Ratings
    N/A
    0 Ratings

    Custom objects

    8.0
    80%
    62 Ratings
    N/A
    0 Ratings

    Scripting environment

    7.9
    79%
    49 Ratings
    N/A
    0 Ratings

    API for custom integration

    7.9
    79%
    53 Ratings
    N/A
    0 Ratings

    Security

    8.5

    Microsoft Dynamics 365

    85%

    Workday HCM

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) ranks higher in 2/2 features

    Single sign-on capability

    8.7
    87%
    57 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    8.3
    83%
    58 Ratings
    N/A
    0 Ratings

    Social CRM

    8.2

    Microsoft Dynamics 365

    82%

    Workday HCM

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) ranks higher in 2/2 features

    Social data

    8.2
    82%
    37 Ratings
    N/A
    0 Ratings

    Social engagement

    8.1
    81%
    38 Ratings
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    8.4

    Microsoft Dynamics 365

    84%

    Workday HCM

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) ranks higher in 2/2 features

    Marketing automation

    8.6
    86%
    57 Ratings
    N/A
    0 Ratings

    Compensation management

    8.3
    83%
    30 Ratings
    N/A
    0 Ratings

    Platform

    8.3

    Microsoft Dynamics 365

    83%

    Workday HCM

    Feature Set Not Supported
    N/A
    Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) ranks higher in 1/1 features

    Mobile access

    8.3
    83%
    49 Ratings
    N/A
    0 Ratings

    Human Resource Management

    Microsoft Dynamics 365

    Feature Set Not Supported
    N/A
    8.3

    Workday HCM

    83%
    Workday Human Capital Management ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    8.3
    83%
    66 Ratings

    Employment history

    N/A
    0 Ratings
    8.5
    85%
    74 Ratings

    Job profiles and administration

    N/A
    0 Ratings
    8.2
    82%
    76 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    8.6
    86%
    73 Ratings

    Organizational charting

    N/A
    0 Ratings
    8.7
    87%
    71 Ratings

    Organization and location management

    N/A
    0 Ratings
    8.6
    86%
    71 Ratings

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    6.9
    69%
    46 Ratings

    Payroll Management

    Microsoft Dynamics 365

    Feature Set Not Supported
    N/A
    8.6

    Workday HCM

    86%
    Workday Human Capital Management ranks higher in 7/7 features

    Pay calculation

    N/A
    0 Ratings
    8.6
    86%
    55 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    8.4
    84%
    44 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    9.0
    90%
    6 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    8.3
    83%
    52 Ratings

    Direct deposit files

    N/A
    0 Ratings
    8.1
    81%
    56 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    9.0
    90%
    53 Ratings

    Reimbursement management

    N/A
    0 Ratings
    8.8
    88%
    31 Ratings

    Leave and Attendance Management

    Microsoft Dynamics 365

    Feature Set Not Supported
    N/A
    8.7

    Workday HCM

    87%
    Workday Human Capital Management ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    9.0
    90%
    59 Ratings

    Balance details

    N/A
    0 Ratings
    8.6
    86%
    59 Ratings

    Annual carry-forward and encashment

    N/A
    0 Ratings
    8.5
    85%
    47 Ratings

    Employee Self Service

    Microsoft Dynamics 365

    Feature Set Not Supported
    N/A
    8.2

    Workday HCM

    82%
    Workday Human Capital Management ranks higher in 5/5 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    8.7
    87%
    68 Ratings

    Update personal information

    N/A
    0 Ratings
    8.8
    88%
    76 Ratings

    View company policy documentation

    N/A
    0 Ratings
    7.6
    76%
    58 Ratings

    Employee recognition

    N/A
    0 Ratings
    7.5
    75%
    44 Ratings

    View job history

    N/A
    0 Ratings
    8.4
    84%
    67 Ratings

    Asset Management

    Microsoft Dynamics 365

    Feature Set Not Supported
    N/A
    8.5

    Workday HCM

    85%
    Workday Human Capital Management ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    8.5
    85%
    17 Ratings

    HR Reporting

    Microsoft Dynamics 365

    Feature Set Not Supported
    N/A
    7.8

    Workday HCM

    78%
    Workday Human Capital Management ranks higher in 3/3 features

    Report builder

    N/A
    0 Ratings
    8.2
    82%
    60 Ratings

    Pre-built reports

    N/A
    0 Ratings
    7.8
    78%
    62 Ratings

    Ability to combine HR data with external data

    N/A
    0 Ratings
    7.5
    75%
    52 Ratings

    Onboarding

    Microsoft Dynamics 365

    Feature Set Not Supported
    N/A
    8.5

    Workday HCM

    85%
    Workday Human Capital Management ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    8.7
    87%
    42 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    8.3
    83%
    41 Ratings

    Performance and Goals

    Microsoft Dynamics 365

    Feature Set Not Supported
    N/A
    7.7

    Workday HCM

    77%
    Workday Human Capital Management ranks higher in 4/4 features

    Corporate goal setting

    N/A
    0 Ratings
    7.9
    79%
    39 Ratings

    Individual goal setting

    N/A
    0 Ratings
    8.2
    82%
    48 Ratings

    Line-of sight-visibility

    N/A
    0 Ratings
    6.9
    69%
    41 Ratings

    Performance tracking

    N/A
    0 Ratings
    7.8
    78%
    47 Ratings

    Performance Management

    Microsoft Dynamics 365

    Feature Set Not Supported
    N/A
    8.3

    Workday HCM

    83%
    Workday Human Capital Management ranks higher in 5/5 features

    Performance plans

    N/A
    0 Ratings
    8.3
    83%
    49 Ratings

    Performance improvement plans

    N/A
    0 Ratings
    8.2
    82%
    41 Ratings

    Review status tracking

    N/A
    0 Ratings
    8.6
    86%
    45 Ratings

    Review reminders

    N/A
    0 Ratings
    8.3
    83%
    45 Ratings

    Multiple review frequency

    N/A
    0 Ratings
    8.3
    83%
    39 Ratings

    Succession Planning

    Microsoft Dynamics 365

    Feature Set Not Supported
    N/A
    8.1

    Workday HCM

    81%
    Workday Human Capital Management ranks higher in 4/4 features

    Create succession plans/pools

    N/A
    0 Ratings
    8.8
    88%
    26 Ratings

    Candidate ranking

    N/A
    0 Ratings
    7.9
    79%
    26 Ratings

    Candidate search

    N/A
    0 Ratings
    8.0
    80%
    27 Ratings

    Candidate development

    N/A
    0 Ratings
    7.7
    77%
    26 Ratings

    Recruiting / ATS

    Microsoft Dynamics 365

    Feature Set Not Supported
    N/A
    8.4

    Workday HCM

    84%
    Workday Human Capital Management ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    8.3
    83%
    32 Ratings

    Company Website Posting

    N/A
    0 Ratings
    8.6
    86%
    26 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    9.7
    97%
    23 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    8.9
    89%
    27 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    6.6
    66%
    26 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    8.4
    84%
    27 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    8.5
    85%
    31 Ratings

    Attribute Ratings

    • Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) is rated higher in 3 areas: Support Rating, Online Training, Implementation Rating
    • Workday Human Capital Management is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
    • Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) and Workday Human Capital Management are tied in 1 area: Usability

    Likelihood to Recommend

    7.9

    Microsoft Dynamics 365

    79%
    90 Ratings
    8.2

    Workday HCM

    82%
    91 Ratings

    Likelihood to Renew

    7.9

    Microsoft Dynamics 365

    79%
    19 Ratings
    10.0

    Workday HCM

    100%
    17 Ratings

    Usability

    8.0

    Microsoft Dynamics 365

    80%
    20 Ratings
    8.0

    Workday HCM

    80%
    11 Ratings

    Availability

    Microsoft Dynamics 365

    N/A
    0 Ratings
    6.6

    Workday HCM

    66%
    16 Ratings

    Performance

    Microsoft Dynamics 365

    N/A
    0 Ratings
    7.3

    Workday HCM

    73%
    14 Ratings

    Support Rating

    8.3

    Microsoft Dynamics 365

    83%
    14 Ratings
    8.1

    Workday HCM

    81%
    42 Ratings

    In-Person Training

    Microsoft Dynamics 365

    N/A
    0 Ratings
    9.6

    Workday HCM

    96%
    6 Ratings

    Online Training

    7.5

    Microsoft Dynamics 365

    75%
    2 Ratings
    7.0

    Workday HCM

    70%
    7 Ratings

    Implementation Rating

    9.5

    Microsoft Dynamics 365

    95%
    8 Ratings
    8.0

    Workday HCM

    80%
    33 Ratings

    Contract Terms and Pricing Model

    5.7

    Microsoft Dynamics 365

    57%
    4 Ratings

    Workday HCM

    N/A
    0 Ratings

    Product Scalability

    Microsoft Dynamics 365

    N/A
    0 Ratings
    7.3

    Workday HCM

    73%
    1 Rating

    Professional Services

    7.5

    Microsoft Dynamics 365

    75%
    2 Ratings

    Workday HCM

    N/A
    0 Ratings

    Likelihood to Recommend

    Microsoft Dynamics 365

    All told, if it hadn't been for the fact that we were testing it with both employees who knew CRM lingo and those who were new, we wouldn't have found such an issue. The program itself can be very useful for people who already manage CRMs, who know how to use them, who know how to run and manage employees on them, namely because of the "one-stop-shop" concept in data visibility. When it came down to it though, if you have high-turnover, then this product will devolve into only being used for it's base components. Down the middle, we found that the people who'd been in marketing for 4-5 years fell into the product easily because of the way it was written. Everyone before that, with novice experience, thought it was written like a textbook for a graduate class - little to no leeway if you don't happen to know one specific term
    Patrick Stephens | TrustRadius Reviewer

    Workday HCM

    Workday Human Capital Management is well suited for day-to-day human resources tasks as well a future planning regarding goals, quarterly check-ins, and career growths. It is useful to have multiple features and available tasks in the overall dashboard. It is helpful that learning paths and courses are also integrated in the platform.
    Jill Dickert | TrustRadius Reviewer

    Pros

    Microsoft Dynamics 365

    • Some useful out-of-the-box features, like mass uploads of Leads from trade shows or when qualifying a Lead, CRM automatically creates the Opportunity, Contact, and Account for you, etc.
    • Really powerful customizations through the user interface to improve user experience. Things like Business Rules, for example, if Field A = 1, then Field B = 2 and Field C = 2, if Field A = 2, then Field B and Field C don't apply, so automatically hide them.
    • Or other functionality that improves user experience, like Business Process Flows. These walk users step by step through our business process, helping them know when certain actions should take place, and at what point other data is now required. We've used this extensively with our Lead to Opportunity to Quote to Order process, helping users understand the business process each step of the way.
    • Customizations built on top of the platform now called model-driven PowerApps. You can have connections to "typical" data, like Accounts, Contacts, or Opportunities, for example, but then connect that data to custom entities, records that only apply to your specific business. This is all done through the user interface and allows you to customize and automate specific line-of-business applications for your specific needs.
    • Behind the scenes, D365 CE is built on SQL. So the data conforms to industry standards and makes it much easier to interact with. Your developers and IT team will thank you.
    Anonymous | TrustRadius Reviewer

    Workday HCM

    • Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
    • Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
    • Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.
    Monika Ganeva | TrustRadius Reviewer

    Cons

    Microsoft Dynamics 365

    • Microsoft Dynamics 365 storage & license cost can prohibit some large deployments or even cost-sensitive small projects from using the platform (although I'm certain most deployments would realize a positive ROI if implemented correctly with process automation).
    • The cost and licensing document for Dynamics 365 is 61 pages and will take a rocket scientist to understand it. It's better to just have your Microsoft help estimate the cost if they are willing to help you that.
    • The documentation on how to first fully understand the Out of the Box default solution and settings is lacking or even non-existing. This has the potential to derail Dynamic 365 launches and implementations from the gitgo. Want to use an out of the box entity?.. well it's probably related to 5 other entities that require configuration and full understanding of it to successful implement. And you ask where is the laymen guide or instructions?... User groups and forums. In Summary, Microsoft can up its game in deployment training and supporting documentation.
    • Microsoft needs to incentivize more external platforms to build app connectors for easy integration, such as ZenDesk, Slack, Tableau, etc. Even the current connector apps such as Salesforce, MailChimp, Docusign are useless or don't work at all.
    • Several limitations inhibit successful Dynamics 365 deployments such as: limited number of Rollup field calculations (summarizing fields on child/related records), limited number rows that can exported to Excel via advanced find, Dynamics 365 files, log and database storage size limit is extremely small and will always require purchasing additional storage (for Online deployments).
    • New user buy-in or acceptance or system platform changes can be difficult if a solid change management plan isn't enacted.
    • Don't expect much help from Microsoft on implementation or solutions unless it's a technical flaw with the platform. Microsoft relies on their MVP partner network to consult for implementations at a hefty cost. Hiring a knowledgeable and savvy Dynamics 365 System Administrator can reduce the need for consultant support; of course, this is dependant upon many many variables.
    Justin Pink | TrustRadius Reviewer

    Workday HCM

    • The web interface is awful
    • Terrible, terrible, UI. No modern features like auto-save. I can't count the times I have lost work.
    • Their UX team (if it even exists) must be aliens, because I can't see how humans would have come up with the UI conventions they have.
    • Who creates a website application where you can't open stuff in multiple browser windows and tabs easily?
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Microsoft Dynamics 365

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $44 per month

    Workday HCM

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Microsoft Dynamics 365

    Microsoft Dynamics 365 7.9
    Based on 19 answers
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place.We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade.We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
    Chris Jensen | TrustRadius Reviewer

    Workday HCM

    Workday HCM 10.0
    Based on 17 answers
    It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer
    Anonymous | TrustRadius Reviewer

    Usability

    Microsoft Dynamics 365

    Microsoft Dynamics 365 8.0
    Based on 20 answers
    My review can help others to choose the correct CRM like Microsoft Dynamics 365 CRM. I see lots of great things in Microsoft Dynamics 365 that make your business easy and smooth also MS allows users to customize the software according to their needs. So Thought I should share my experience with others.
    Mohd Nazish | TrustRadius Reviewer

    Workday HCM

    Workday HCM 8.0
    Based on 11 answers
    Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well
    Amanda Easton | TrustRadius Reviewer

    Reliability and Availability

    Microsoft Dynamics 365

    No score
    No answers yet
    No answers on this topic

    Workday HCM

    Workday HCM 6.6
    Based on 16 answers
    In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.
    Jeff Greening | TrustRadius Reviewer

    Performance

    Microsoft Dynamics 365

    No score
    No answers yet
    No answers on this topic

    Workday HCM

    Workday HCM 7.3
    Based on 14 answers
    From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant
    Jeff Greening | TrustRadius Reviewer

    Support Rating

    Microsoft Dynamics 365

    Microsoft Dynamics 365 8.3
    Based on 14 answers
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Todd Jankowski | TrustRadius Reviewer

    Workday HCM

    Workday HCM 8.1
    Based on 42 answers
    Workday is still learning about the needs of higher education. I have seen rapid improvement in support and knowledge over the last year so am confident this will continue to improve. Overall however, I have found the Support Team to be extremely responsive and Workday offers the advantage of having support across several timezones so that we never wait more than a few hours for a response.
    Linda Buckley | TrustRadius Reviewer

    In-Person Training

    Microsoft Dynamics 365

    No score
    No answers yet
    No answers on this topic

    Workday HCM

    Workday HCM 9.6
    Based on 6 answers
    Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult.
    • Training scenarios are not very real
    Anonymous | TrustRadius Reviewer

    Online Training

    Microsoft Dynamics 365

    Microsoft Dynamics 365 7.5
    Based on 2 answers
    No answer on this topic is available.

    Workday HCM

    Workday HCM 7.0
    Based on 7 answers
    I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Microsoft Dynamics 365

    Microsoft Dynamics 365 9.5
    Based on 8 answers
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
    Sara Tsoodle | TrustRadius Reviewer

    Workday HCM

    Workday HCM 8.0
    Based on 33 answers
    It was implemented before my joining the company. At my last company, we used Workday professional services.

    Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.

    Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Microsoft Dynamics 365

    Salesforce has more desirable functions than Microsoft Dynamics 365, at a competitive price. Its user interface is far more superior, it has more customization, easier customization, and out of the box it is more pleasing to the eye and to the end user. If the client doesn't have a deep-rooted connection with Microsoft I wouldn't leap to Dynamics 365.
    Alexander Cooper | TrustRadius Reviewer

    Workday HCM

    Its core strengths met our functional, technical and implementation requirements, getting in early saved us money without putting it off and waiting until we HAD to select and implement. SAP doesn't stack up well and we wanted a US system. The cloud and its excellent functionality benefits for the Human Resources and Payroll departments was clear, and the users appreciate its generally good user interfaces and ease of movement within the system.
    Anonymous | TrustRadius Reviewer

    Contract Terms and Pricing Model

    Microsoft Dynamics 365

    Microsoft Dynamics 365 5.7
    Based on 4 answers
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
    Mst Rahima Khatun | TrustRadius Reviewer

    Workday HCM

    No score
    No answers yet
    No answers on this topic

    Scalability

    Microsoft Dynamics 365

    No score
    No answers yet
    No answers on this topic

    Workday HCM

    Workday HCM 7.3
    Based on 1 answer
    Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system.Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
    Jeff Greening | TrustRadius Reviewer

    Professional Services

    Microsoft Dynamics 365

    Microsoft Dynamics 365 7.5
    Based on 2 answers
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
    Mst Rahima Khatun | TrustRadius Reviewer

    Workday HCM

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Microsoft Dynamics 365

    • It is hard to say, the reason why we are using Microsoft Dynamics CRM is because it is provided to us for free.
    • It could be worthwhile to investigate whether an alternative CRM (even though paid) can be used to boost the ROI
    Anonymous | TrustRadius Reviewer

    Workday HCM

    • Gave us almost 4 hours per HR rep back on new hire day 1. We have a start date every 4 weeks and the manual entry of paperwork that was able to be eliminated with Workday has allowed us to put more HR reps in the classroom to aid with more important day 1 tasks.
    • Simplified search - the backend information is now housed in a simple database that allows me to pull with employee first or last name, or user ID.
    • We paid more for this solution, but we've seen a 33% increase in employee interaction since doing so.
    Zach Wasson | TrustRadius Reviewer

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