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Microsoft Dynamics AX (discontinued) vs. QuickBooks Desktop Premier

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics AX (discontinued)

    Score4.8 out of 10
    N/AMicrosoft Dynamics 365 for Finance and Operations (or Dynamics AX) was an ERP product in the Dynamics family. It has been split into separate Dynamics 365 products and is no longer available.N/A

    QuickBooks Desktop Premier

    Score8 out of 10
    N/AQuickBooks Desktop Premier is an installed version of QuickBooks for general business, contractors, manufacturing and warehouse accounting, as well as nonprofits, professional services, and retail.N/A
    Pricing
    Microsoft Dynamics AX (discontinued)QuickBooks Desktop Premier
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics AX (discontinued)QuickBooks Desktop Premier
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics AX (discontinued)QuickBooks Desktop Premier
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    82%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    87%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    14 Answers
    Features
    Microsoft Dynamics AX (discontinued)QuickBooks Desktop Premier
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics AX (discontinued) and QuickBooks Desktop Premier
    Feature
    Microsoft Dynamics AX (discontinued)
    8.8
    8 Ratings
    16% above category average
    QuickBooks Desktop Premier
    8.5
    54 Ratings
    12% above category average
    Pay calculation9.07 Ratings9.252 Ratings
    Benefit plan administration9.05 Ratings8.425 Ratings
    Direct deposit files8.05 Ratings8.242 Ratings
    Salary revision and increment management00 Ratings8.333 Ratings
    Reimbursement management00 Ratings8.336 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics AX (discontinued) and QuickBooks Desktop Premier
    Feature
    Microsoft Dynamics AX (discontinued)
    7.0
    13 Ratings
    8% below category average
    QuickBooks Desktop Premier
    7.5
    24 Ratings
    1% below category average
    API for custom integration5.013 Ratings8.017 Ratings
    Plug-ins8.912 Ratings7.024 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics AX (discontinued) and QuickBooks Desktop Premier
    Feature
    Microsoft Dynamics AX (discontinued)
    6.0
    14 Ratings
    34% below category average
    QuickBooks Desktop Premier
    8.3
    58 Ratings
    1% above category average
    Single sign-on capability5.013 Ratings8.450 Ratings
    Role-based user permissions7.014 Ratings8.249 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics AX (discontinued) and QuickBooks Desktop Premier
    Feature
    Microsoft Dynamics AX (discontinued)
    8.3
    14 Ratings
    9% above category average
    QuickBooks Desktop Premier
    8.3
    69 Ratings
    6% above category average
    Dashboards9.012 Ratings8.758 Ratings
    Standard reports7.014 Ratings8.468 Ratings
    Custom reports9.014 Ratings7.766 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics AX (discontinued) and QuickBooks Desktop Premier
    Feature
    Microsoft Dynamics AX (discontinued)
    8.2
    15 Ratings
    6% above category average
    QuickBooks Desktop Premier
    7.8
    72 Ratings
    2% above category average
    Accounts payable7.015 Ratings8.370 Ratings
    Accounts receivable7.014 Ratings8.571 Ratings
    Global Financial Support8.06 Ratings6.09 Ratings
    Primary and Secondary Ledgers9.07 Ratings7.014 Ratings
    Journals and Reconciliations7.010 Ratings8.725 Ratings
    Configurable Accounting9.08 Ratings7.915 Ratings
    Standardized Processes8.99 Ratings8.315 Ratings
    Cash management00 Ratings8.765 Ratings
    Bank reconciliation00 Ratings8.769 Ratings
    Expense management00 Ratings8.768 Ratings
    Time tracking00 Ratings7.535 Ratings
    Fixed asset management00 Ratings6.249 Ratings
    Multi-currency support00 Ratings7.623 Ratings
    Multi-division support00 Ratings8.239 Ratings
    Regulations compliance00 Ratings8.224 Ratings
    Electronic tax filing00 Ratings7.836 Ratings
    Self-service portal00 Ratings5.923 Ratings
    Intercompany Accounting00 Ratings7.917 Ratings
    Localizations00 Ratings7.66 Ratings
    Enterprise Accounting00 Ratings8.313 Ratings
    Centralized Rules Framework00 Ratings7.210 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics AX (discontinued) and QuickBooks Desktop Premier
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    13 Ratings
    9% above category average
    QuickBooks Desktop Premier
    8.0
    43 Ratings
    9% above category average
    Inventory tracking8.013 Ratings8.342 Ratings
    Automatic reordering9.011 Ratings7.321 Ratings
    Location management9.011 Ratings8.825 Ratings
    Manufacturing module00 Ratings7.722 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics AX (discontinued) and QuickBooks Desktop Premier
    Feature
    Microsoft Dynamics AX (discontinued)
    7.6
    13 Ratings
    4% below category average
    QuickBooks Desktop Premier
    8.2
    47 Ratings
    10% above category average
    Pricing8.012 Ratings8.037 Ratings
    Order entry9.011 Ratings7.838 Ratings
    Credit card processing3.09 Ratings9.134 Ratings
    Cost of goods sold8.010 Ratings8.943 Ratings
    Order Orchestration9.05 Ratings7.58 Ratings
    End-to-end order visibility00 Ratings8.59 Ratings
    Order exception Resolution00 Ratings7.56 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics AX (discontinued) and QuickBooks Desktop Premier
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    10 Ratings
    14% above category average
    QuickBooks Desktop Premier
    -
    Ratings
    Billing Management8.99 Ratings00 Ratings
    Cash and Asset Management8.010 Ratings00 Ratings
    Travel & Expense Management8.97 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting8.97 Ratings00 Ratings
    Period Close8.07 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics AX (discontinued) and QuickBooks Desktop Premier
    Feature
    Microsoft Dynamics AX (discontinued)
    8.9
    7 Ratings
    16% above category average
    QuickBooks Desktop Premier
    -
    Ratings
    Budgeting and Forecasting9.06 Ratings00 Ratings
    Project Costing8.06 Ratings00 Ratings
    Cost Capture8.05 Ratings00 Ratings
    Capital Project Management9.05 Ratings00 Ratings
    Customer Contract Compliance9.03 Ratings00 Ratings
    Project Revenue Recognition8.95 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics AX (discontinued) and QuickBooks Desktop Premier
    Feature
    Microsoft Dynamics AX (discontinued)
    8.8
    5 Ratings
    22% above category average
    QuickBooks Desktop Premier
    -
    Ratings
    Project Planning and Scheduling8.95 Ratings00 Ratings
    Task Insight for Project Managers9.04 Ratings00 Ratings
    Project Mobile Functionality6.04 Ratings00 Ratings
    Definable Resource Pools9.04 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics AX (discontinued) and QuickBooks Desktop Premier
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    4 Ratings
    15% above category average
    QuickBooks Desktop Premier
    -
    Ratings
    Award Lifecycle Management9.04 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics AX (discontinued) and QuickBooks Desktop Premier
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    7 Ratings
    20% above category average
    QuickBooks Desktop Premier
    -
    Ratings
    Bids Analyzed and Compared9.05 Ratings00 Ratings
    Contract Authoring9.03 Ratings00 Ratings
    Contract Repository9.04 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated8.05 Ratings00 Ratings
    Supplier Management8.06 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics AX (discontinued) and QuickBooks Desktop Premier
    Feature
    Microsoft Dynamics AX (discontinued)
    8.8
    2 Ratings
    26% above category average
    QuickBooks Desktop Premier
    -
    Ratings
    Risk Repository9.02 Ratings00 Ratings
    Control Management9.02 Ratings00 Ratings
    Control Efficiency Assessments9.02 Ratings00 Ratings
    Issue Detection9.02 Ratings00 Ratings
    Remediation and Certification9.02 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics AX (discontinued) and QuickBooks Desktop Premier
    Feature
    Microsoft Dynamics AX (discontinued)
    8.5
    6 Ratings
    19% above category average
    QuickBooks Desktop Premier
    -
    Ratings
    Transportation Planning and Optimization8.06 Ratings00 Ratings
    Transportation Execution Management8.05 Ratings00 Ratings
    Trade and Customs Management8.95 Ratings00 Ratings
    Fulfillment Management8.04 Ratings00 Ratings
    Warehouse Workforce Management10.05 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics AX (discontinued) and QuickBooks Desktop Premier
    Feature
    Microsoft Dynamics AX (discontinued)
    7.7
    6 Ratings
    3% above category average
    QuickBooks Desktop Premier
    -
    Ratings
    Production Process Design9.05 Ratings00 Ratings
    Production Management8.05 Ratings00 Ratings
    Configuration Management7.04 Ratings00 Ratings
    Work Execution8.05 Ratings00 Ratings
    Manufacturing Costs9.05 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics AX (discontinued) and QuickBooks Desktop Premier
    Feature
    Microsoft Dynamics AX (discontinued)
    9.2
    6 Ratings
    23% above category average
    QuickBooks Desktop Premier
    -
    Ratings
    Forecasting9.95 Ratings00 Ratings
    Inventory Planning9.05 Ratings00 Ratings
    Performance Monitoring9.04 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics AX (discontinued) and QuickBooks Desktop Premier
    Feature
    Microsoft Dynamics AX (discontinued)
    9.0
    3 Ratings
    20% above category average
    QuickBooks Desktop Premier
    -
    Ratings
    Proposal Management9.02 Ratings00 Ratings
    Product Master Data Management9.03 Ratings00 Ratings
    Best Alternatives
    Microsoft Dynamics AX (discontinued)QuickBooks Desktop Premier
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    Zoho One
    Score9.2 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    SAP Cloud ERP (SAP S/4HANA Cloud)
    Score8.6 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics AX (discontinued)QuickBooks Desktop Premier
    Likelihood to Recommend
    8.0
    (19 ratings)
    8.2
    (75 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    7.5
    (14 ratings)
    Usability
    8.0
    (3 ratings)
    8.9
    (26 ratings)
    Availability
    7.0
    (1 ratings)
    10.0
    (6 ratings)
    Performance
    7.0
    (1 ratings)
    9.0
    (5 ratings)
    Support Rating
    8.0
    (3 ratings)
    4.0
    (13 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    1.0
    (1 ratings)
    Implementation Rating
    7.3
    (2 ratings)
    7.2
    (7 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (2 ratings)
    CPA Rating
    -
    (0 ratings)
    8.1
    (27 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.0
    (2 ratings)
    User Testimonials
    Microsoft Dynamics AX (discontinued)QuickBooks Desktop Premier
    Likelihood to Recommend
    Discontinued Products
    It integrates fully with the other Microsoft software we use daily, and this coordination speeds up our work and gives us the agility to run easily. For example, in a purchase inquiry, the customer, after submitting a request, identifies the teams that should work on the project, and if they need further review by other people, they are added to the process, and everything is managed seamlessly rather than the sales process. Get the result as fast as possible.
    Incentivized
    Read full review
    Intuit
    We really think that ANY typical business would be a reasonable fit for QuickBooks Desktop Premier. While not necessary, even a comparatively unexperienced accounting person could look at the "Home" screen and follow their nose thru typical daily accounting processes without much detailed knowledge. Reporting is simple, looking up customer info and prior transactions is simple, looking up vendors and prior payments is simple... all in all, quite straightforward. I really can't think of an instance where it would be 'less appropriate'.
    Incentivized
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    Pros
    Discontinued Products
    • Microsoft Dynamics AX's scalability to meet our regional office needs provide flexibility to the team's requirements.
    • Combined with Citrix Xenapp, the application offers seamless access for users on high latency unreliable network connection to the application.
    • Application maintenance and updates are easy which makes it possible for us to manage remotely considering the servers are located in a remote Asia site.
    Incentivized
    Read full review
    Intuit
    • Employment - it makes creating paychecks a snap and tracks taxes.
    • Invoicing - they have a straightforward approach to creating invoices and you can even email them to your customers.
    • Customers - the program makes tracking customer information and balances easy.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • MRP can be slow to adapt to changes in actual production or supply chain transactions.
    • Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process.
    • Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best.
    • Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically.
    Incentivized
    Read full review
    Intuit
    • Support for older versions of QuickBooks ends after three years, then users must purchase the newest version at full price. Renewals should be deeply discounted for existing users.
    • I would like to see better in-product inventory tracking, so we can choose LIFO or FIFO rather than the ambiguous "average cost" method.
    • I would like to be able to assign payroll taxes to jobs for better job costing.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.
    Incentivized
    Read full review
    Intuit
    Because we have been extremely happy with the product and our organization tends to be creatures of habit. We rarely leave a product that works this well for the latest and greatest. Typically we follow the "if it's not broken, don't fix it rule". While QB does make changes we typically just roll with it. If we do find something we don't like we work through it until we fully understand its functionality.
    Incentivized
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    Usability
    Discontinued Products
    Overall the product does what we need it to do in order for us to function as a company. While there are some concerns over ongoing costs, the belief is, once we have it fully acclimated to our business the cost should settle into alignment with our original expectations. The new features that are consistently being added do add value to the product as they are usually customer request directed.
    Incentivized
    Read full review
    Intuit
    We switched to a more "robust" software program with the hiring of a new CFO. The migration of historical data and ancillary information has been cumbersome and riddle with errors and issues. In hindsight much of what the new software program was touted to accomplish is not come to fruition. QB Desktop Premier was sufficient for the organization needs
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
    Read full review
    Intuit
    This is very reliable software, the desktop version is fast. If there is a problem, it is most likely on your own hardware!
    Incentivized
    Read full review
    Performance
    Discontinued Products
    Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
    Read full review
    Intuit
    It takes forever to load.
    Incentivized
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    Support Rating
    Discontinued Products
    We use a 3rd-party Microsoft Partner for the system. They are responsive and very knowledgeable. While costs have been mentioned several times in this review they are very aware of costs and have developers who are more economical they use to help offset the level of work required to meet our changes and fix our issues.
    Incentivized
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    Intuit
    This is where QuickBooks falls short. Many times my staff has had questions that have not been able to get resolved easily with a chat or call. I personally have had more general questions that have not been answered easily as well. I think QuickBooks needs to provide the resources of having readily accessible help in order to make it simpler to get solutions.
    Incentivized
    Read full review
    In-Person Training
    Discontinued Products
    It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
    Read full review
    Intuit
    No answers on this topic
    Online Training
    Discontinued Products
    Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
    Read full review
    Intuit
    No answers on this topic
    Implementation Rating
    Discontinued Products
    Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
    Read full review
    Intuit
    It is important to do your research. There are tutorial videos online that could help new user of this accounting system. These tutorials are straightforward and easily understandable.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.
    Incentivized
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    Intuit
    QuickBooks Premier handles most of my business functions efficiently in one package. It is not my "everything." I use Replicon for time rather than QuickBooks. I don't want my WIP data interfering with my accounting. I use PaySimple for it's web interface and back office processing. I don't have security issues since I don't have any credit card data in my possession. With today's identity theft environment, I have to protect myself as much as I can. Not having credit card data in my accounting software lets me sleep much better at night. Quicken will do basic accounting but does not have all the double entry accounting systems contained in QuickBooks. QuickBooks Online does much of the basic business functions but I don't like the pricing structure. As a professional accountant, that is very important to me. Bill.com provided a good service but the ability of QuickBooks to add bills and receipts to transactions makes it redundant.
    Incentivized
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    Scalability
    Discontinued Products
    No answers on this topic
    Intuit
    They're getting better. Still room for improvement.
    Incentivized
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    Return on Investment
    Discontinued Products
    • With the robust built-in reporting we were able to drop an external reporting platform that costed about $40,000.
    • API integrations have saved manual entry and reduced having to hire 2-3 people to manage data.
    • Several administrators and developers are required for this which costs about 200-300 thousand in employee costs.
    Incentivized
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    Intuit
    • Most of our business clients use QuickBooks which makes it efficient for us to work on clients that use the program. We can import QuickBooks data into our software which adds efficiencies to our tax practice.
    • Having staff that are familiar with the software enables our firm to provide quality service to the clients that use QuickBooks.
    • We receive referrals from satisfied QuickBooks clients.
    Incentivized
    Read full review
    ScreenShots