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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics AX (discontinued)

    Score4.8 out of 10
    N/AMicrosoft Dynamics 365 for Finance and Operations (or Dynamics AX) was an ERP product in the Dynamics family. It has been split into separate Dynamics 365 products and is no longer available.N/A

    Smartsheet

    Score8.3 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Pricing
    Microsoft Dynamics AX (discontinued)Smartsheet
    Editions & Modules
    No answers on this topic
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Offerings
    Pricing Offerings
    Microsoft Dynamics AX (discontinued)Smartsheet
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    Microsoft Dynamics AX (discontinued)Smartsheet
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Smartsheet
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    62 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    51 Answers
    Features
    Microsoft Dynamics AX (discontinued)Smartsheet
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics AX (discontinued) and Smartsheet
    Feature
    Microsoft Dynamics AX (discontinued)
    8.8
    8 Ratings
    16% above category average
    Smartsheet
    -
    Ratings
    Pay calculation9.07 Ratings00 Ratings
    Benefit plan administration9.05 Ratings00 Ratings
    Direct deposit files8.05 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics AX (discontinued) and Smartsheet
    Feature
    Microsoft Dynamics AX (discontinued)
    7.0
    13 Ratings
    8% below category average
    Smartsheet
    -
    Ratings
    API for custom integration5.013 Ratings00 Ratings
    Plug-ins8.912 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics AX (discontinued) and Smartsheet
    Feature
    Microsoft Dynamics AX (discontinued)
    6.0
    14 Ratings
    34% below category average
    Smartsheet
    -
    Ratings
    Single sign-on capability5.013 Ratings00 Ratings
    Role-based user permissions7.014 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics AX (discontinued) and Smartsheet
    Feature
    Microsoft Dynamics AX (discontinued)
    8.3
    14 Ratings
    9% above category average
    Smartsheet
    -
    Ratings
    Dashboards9.012 Ratings00 Ratings
    Standard reports7.014 Ratings00 Ratings
    Custom reports9.014 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics AX (discontinued) and Smartsheet
    Feature
    Microsoft Dynamics AX (discontinued)
    8.2
    15 Ratings
    6% above category average
    Smartsheet
    -
    Ratings
    Accounts payable7.015 Ratings00 Ratings
    Accounts receivable7.014 Ratings00 Ratings
    Global Financial Support8.06 Ratings00 Ratings
    Primary and Secondary Ledgers9.07 Ratings00 Ratings
    Journals and Reconciliations7.010 Ratings00 Ratings
    Configurable Accounting9.08 Ratings00 Ratings
    Standardized Processes8.99 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics AX (discontinued) and Smartsheet
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    13 Ratings
    9% above category average
    Smartsheet
    -
    Ratings
    Inventory tracking8.013 Ratings00 Ratings
    Automatic reordering9.011 Ratings00 Ratings
    Location management9.011 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics AX (discontinued) and Smartsheet
    Feature
    Microsoft Dynamics AX (discontinued)
    7.6
    13 Ratings
    4% below category average
    Smartsheet
    -
    Ratings
    Pricing8.012 Ratings00 Ratings
    Order entry9.011 Ratings00 Ratings
    Credit card processing3.09 Ratings00 Ratings
    Cost of goods sold8.010 Ratings00 Ratings
    Order Orchestration9.05 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics AX (discontinued) and Smartsheet
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    10 Ratings
    14% above category average
    Smartsheet
    -
    Ratings
    Billing Management8.99 Ratings00 Ratings
    Cash and Asset Management8.010 Ratings00 Ratings
    Travel & Expense Management8.97 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting8.97 Ratings00 Ratings
    Period Close8.07 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics AX (discontinued) and Smartsheet
    Feature
    Microsoft Dynamics AX (discontinued)
    8.9
    7 Ratings
    16% above category average
    Smartsheet
    -
    Ratings
    Budgeting and Forecasting9.06 Ratings00 Ratings
    Project Costing8.06 Ratings00 Ratings
    Cost Capture8.05 Ratings00 Ratings
    Capital Project Management9.05 Ratings00 Ratings
    Customer Contract Compliance9.03 Ratings00 Ratings
    Project Revenue Recognition8.95 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics AX (discontinued) and Smartsheet
    Feature
    Microsoft Dynamics AX (discontinued)
    8.8
    5 Ratings
    22% above category average
    Smartsheet
    -
    Ratings
    Project Planning and Scheduling8.95 Ratings00 Ratings
    Task Insight for Project Managers9.04 Ratings00 Ratings
    Project Mobile Functionality6.04 Ratings00 Ratings
    Definable Resource Pools9.04 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics AX (discontinued) and Smartsheet
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    4 Ratings
    16% above category average
    Smartsheet
    -
    Ratings
    Award Lifecycle Management9.04 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics AX (discontinued) and Smartsheet
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    7 Ratings
    20% above category average
    Smartsheet
    -
    Ratings
    Bids Analyzed and Compared9.05 Ratings00 Ratings
    Contract Authoring9.03 Ratings00 Ratings
    Contract Repository9.04 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated8.05 Ratings00 Ratings
    Supplier Management8.06 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics AX (discontinued) and Smartsheet
    Feature
    Microsoft Dynamics AX (discontinued)
    8.8
    2 Ratings
    26% above category average
    Smartsheet
    -
    Ratings
    Risk Repository9.02 Ratings00 Ratings
    Control Management9.02 Ratings00 Ratings
    Control Efficiency Assessments9.02 Ratings00 Ratings
    Issue Detection9.02 Ratings00 Ratings
    Remediation and Certification9.02 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics AX (discontinued) and Smartsheet
    Feature
    Microsoft Dynamics AX (discontinued)
    8.5
    6 Ratings
    19% above category average
    Smartsheet
    -
    Ratings
    Transportation Planning and Optimization8.06 Ratings00 Ratings
    Transportation Execution Management8.05 Ratings00 Ratings
    Trade and Customs Management8.95 Ratings00 Ratings
    Fulfillment Management8.04 Ratings00 Ratings
    Warehouse Workforce Management10.05 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics AX (discontinued) and Smartsheet
    Feature
    Microsoft Dynamics AX (discontinued)
    7.7
    6 Ratings
    3% above category average
    Smartsheet
    -
    Ratings
    Production Process Design9.05 Ratings00 Ratings
    Production Management8.05 Ratings00 Ratings
    Configuration Management7.04 Ratings00 Ratings
    Work Execution8.05 Ratings00 Ratings
    Manufacturing Costs9.05 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics AX (discontinued) and Smartsheet
    Feature
    Microsoft Dynamics AX (discontinued)
    9.2
    6 Ratings
    22% above category average
    Smartsheet
    -
    Ratings
    Forecasting9.95 Ratings00 Ratings
    Inventory Planning9.05 Ratings00 Ratings
    Performance Monitoring9.04 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics AX (discontinued) and Smartsheet
    Feature
    Microsoft Dynamics AX (discontinued)
    9.0
    3 Ratings
    20% above category average
    Smartsheet
    -
    Ratings
    Proposal Management9.02 Ratings00 Ratings
    Product Master Data Management9.03 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Microsoft Dynamics AX (discontinued) and Smartsheet
    Feature
    Microsoft Dynamics AX (discontinued)
    -
    Ratings
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    Task Management00 Ratings9.8126 Ratings
    Resource Management00 Ratings10.0108 Ratings
    Gantt Charts00 Ratings9.0109 Ratings
    Scheduling00 Ratings9.8111 Ratings
    Workflow Automation00 Ratings9.2100 Ratings
    Team Collaboration00 Ratings10.0122 Ratings
    Support for Agile Methodology00 Ratings8.981 Ratings
    Support for Waterfall Methodology00 Ratings9.079 Ratings
    Document Management00 Ratings9.2101 Ratings
    Email integration00 Ratings9.0100 Ratings
    Mobile Access00 Ratings8.096 Ratings
    Timesheet Tracking00 Ratings9.762 Ratings
    Change request and Case Management00 Ratings8.169 Ratings
    Budget and Expense Management00 Ratings8.075 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Microsoft Dynamics AX (discontinued) and Smartsheet
    Feature
    Microsoft Dynamics AX (discontinued)
    -
    Ratings
    Smartsheet
    7.9
    66 Ratings
    3% above category average
    Quotes/estimates00 Ratings8.144 Ratings
    Invoicing00 Ratings7.537 Ratings
    Project & financial reporting00 Ratings8.760 Ratings
    Integration with accounting software00 Ratings7.332 Ratings
    Best Alternatives
    Microsoft Dynamics AX (discontinued)Smartsheet
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    Zoho One
    Score9.2 out of 10
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    Score8 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    SAP Cloud ERP (SAP S/4HANA Cloud)
    Score8.6 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics AX (discontinued)Smartsheet
    Likelihood to Recommend
    8.0
    (19 ratings)
    9.3
    (146 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    9.0
    (24 ratings)
    Usability
    8.0
    (3 ratings)
    9.2
    (17 ratings)
    Availability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.0
    (3 ratings)
    8.1
    (45 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    7.3
    (2 ratings)
    10.0
    (6 ratings)
    User Testimonials
    Microsoft Dynamics AX (discontinued)Smartsheet
    Likelihood to Recommend
    Discontinued Products
    It integrates fully with the other Microsoft software we use daily, and this coordination speeds up our work and gives us the agility to run easily. For example, in a purchase inquiry, the customer, after submitting a request, identifies the teams that should work on the project, and if they need further review by other people, they are added to the process, and everything is managed seamlessly rather than the sales process. Get the result as fast as possible.
    Incentivized
    Read full review
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Microsoft Dynamics AX's scalability to meet our regional office needs provide flexibility to the team's requirements.
    • Combined with Citrix Xenapp, the application offers seamless access for users on high latency unreliable network connection to the application.
    • Application maintenance and updates are easy which makes it possible for us to manage remotely considering the servers are located in a remote Asia site.
    Incentivized
    Read full review
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • MRP can be slow to adapt to changes in actual production or supply chain transactions.
    • Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process.
    • Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best.
    • Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically.
    Incentivized
    Read full review
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.
    Incentivized
    Read full review
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    Overall the product does what we need it to do in order for us to function as a company. While there are some concerns over ongoing costs, the belief is, once we have it fully acclimated to our business the cost should settle into alignment with our original expectations. The new features that are consistently being added do add value to the product as they are usually customer request directed.
    Incentivized
    Read full review
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
    Read full review
    Smartsheet
    No answers on this topic
    Performance
    Discontinued Products
    Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
    Read full review
    Smartsheet
    No answers on this topic
    Support Rating
    Discontinued Products
    We use a 3rd-party Microsoft Partner for the system. They are responsive and very knowledgeable. While costs have been mentioned several times in this review they are very aware of costs and have developers who are more economical they use to help offset the level of work required to meet our changes and fix our issues.
    Incentivized
    Read full review
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
    Read full review
    In-Person Training
    Discontinued Products
    It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
    Read full review
    Smartsheet
    No answers on this topic
    Online Training
    Discontinued Products
    Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
    Read full review
    Smartsheet
    No answers on this topic
    Implementation Rating
    Discontinued Products
    Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
    Read full review
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
    Read full review
    Alternatives Considered
    Discontinued Products
    I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.
    Incentivized
    Read full review
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • With the robust built-in reporting we were able to drop an external reporting platform that costed about $40,000.
    • API integrations have saved manual entry and reduced having to hire 2-3 people to manage data.
    • Several administrators and developers are required for this which costs about 200-300 thousand in employee costs.
    Incentivized
    Read full review
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
    Read full review
    ScreenShots