TrustRadius: an HG Insights company

Microsoft Dynamics GP vs. PointClickCare Core EHR Platform

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics GP

    Score5.4 out of 10
    N/AMicrosoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A

    PointClickCare Core EHR Platform

    Score8.4 out of 10
    N/APointClickCare provides their cloud-based technology for the senior care industry, the PointClickCare Core EHR Platform.N/A
    Pricing
    Microsoft Dynamics GPPointClickCare Core EHR Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics GPPointClickCare Core EHR Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics GPPointClickCare Core EHR Platform
    Considered Both Products
    Microsoft
    No answer on this topic
    PointClickCare
    No answer on this topic
    Key User Insights
    Would buy again
    33%
    Would buy again
    2 Answers
    No answers on this topic
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Microsoft Dynamics GPPointClickCare Core EHR Platform
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics GP and PointClickCare Core EHR Platform
    Feature
    Microsoft Dynamics GP
    6.4
    20 Ratings
    17% below category average
    PointClickCare Core EHR Platform
    -
    Ratings
    Pay calculation6.219 Ratings00 Ratings
    Benefit plan administration5.815 Ratings00 Ratings
    Direct deposit files7.518 Ratings00 Ratings
    Salary revision and increment management6.517 Ratings00 Ratings
    Reimbursement management6.016 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics GP and PointClickCare Core EHR Platform
    Feature
    Microsoft Dynamics GP
    4.3
    27 Ratings
    55% below category average
    PointClickCare Core EHR Platform
    -
    Ratings
    API for custom integration2.526 Ratings00 Ratings
    Plug-ins6.021 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics GP and PointClickCare Core EHR Platform
    Feature
    Microsoft Dynamics GP
    6.8
    40 Ratings
    18% below category average
    PointClickCare Core EHR Platform
    -
    Ratings
    Single sign-on capability5.532 Ratings00 Ratings
    Role-based user permissions8.140 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics GP and PointClickCare Core EHR Platform
    Feature
    Microsoft Dynamics GP
    5.3
    41 Ratings
    38% below category average
    PointClickCare Core EHR Platform
    -
    Ratings
    Dashboards3.429 Ratings00 Ratings
    Standard reports6.139 Ratings00 Ratings
    Custom reports6.439 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics GP and PointClickCare Core EHR Platform
    Feature
    Microsoft Dynamics GP
    5.0
    48 Ratings
    42% below category average
    PointClickCare Core EHR Platform
    -
    Ratings
    Accounts payable6.345 Ratings00 Ratings
    Accounts receivable5.736 Ratings00 Ratings
    Cash management6.336 Ratings00 Ratings
    Bank reconciliation5.541 Ratings00 Ratings
    Expense management4.431 Ratings00 Ratings
    Time tracking8.014 Ratings00 Ratings
    Fixed asset management4.428 Ratings00 Ratings
    Multi-currency support2.619 Ratings00 Ratings
    Multi-division support3.026 Ratings00 Ratings
    Regulations compliance3.214 Ratings00 Ratings
    Electronic tax filing9.012 Ratings00 Ratings
    Self-service portal7.012 Ratings00 Ratings
    Global Financial Support6.07 Ratings00 Ratings
    Primary and Secondary Ledgers4.721 Ratings00 Ratings
    Intercompany Accounting3.618 Ratings00 Ratings
    Localizations4.513 Ratings00 Ratings
    Journals and Reconciliations4.526 Ratings00 Ratings
    Enterprise Accounting2.616 Ratings00 Ratings
    Configurable Accounting3.517 Ratings00 Ratings
    Centralized Rules Framework3.214 Ratings00 Ratings
    Standardized Processes6.119 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics GP and PointClickCare Core EHR Platform
    Feature
    Microsoft Dynamics GP
    4.2
    26 Ratings
    54% below category average
    PointClickCare Core EHR Platform
    -
    Ratings
    Inventory tracking5.524 Ratings00 Ratings
    Automatic reordering1.013 Ratings00 Ratings
    Location management4.018 Ratings00 Ratings
    Manufacturing module3.415 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics GP and PointClickCare Core EHR Platform
    Feature
    Microsoft Dynamics GP
    3.5
    25 Ratings
    71% below category average
    PointClickCare Core EHR Platform
    -
    Ratings
    Pricing3.718 Ratings00 Ratings
    Order entry3.721 Ratings00 Ratings
    Credit card processing1.012 Ratings00 Ratings
    Cost of goods sold4.925 Ratings00 Ratings
    Order Orchestration4.99 Ratings00 Ratings
    End-to-end order visibility3.312 Ratings00 Ratings
    Order exception Resolution3.37 Ratings00 Ratings
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Microsoft Dynamics GP and PointClickCare Core EHR Platform
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    PointClickCare Core EHR Platform
    9.0
    3 Ratings
    18% above category average
    Real-time eligibility verification00 Ratings10.03 Ratings
    Claims management00 Ratings10.02 Ratings
    Coding00 Ratings10.02 Ratings
    Patient billing00 Ratings10.03 Ratings
    Financial Reporting00 Ratings5.01 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Microsoft Dynamics GP and PointClickCare Core EHR Platform
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    PointClickCare Core EHR Platform
    9.0
    1 Ratings
    16% above category average
    Multi-location support00 Ratings9.01 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Microsoft Dynamics GP and PointClickCare Core EHR Platform
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    PointClickCare Core EHR Platform
    6.5
    2 Ratings
    10% below category average
    Charting / document management00 Ratings10.02 Ratings
    Templates00 Ratings10.02 Ratings
    Mobile/tablet support00 Ratings8.01 Ratings
    Fax integration00 Ratings1.01 Ratings
    Integration with other EMR and PM systems00 Ratings1.01 Ratings
    Workflow automation00 Ratings5.01 Ratings
    Customization00 Ratings10.02 Ratings
    E-prescribing00 Ratings7.01 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Microsoft Dynamics GP and PointClickCare Core EHR Platform
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    PointClickCare Core EHR Platform
    9.5
    3 Ratings
    14% above category average
    HIPAA compliance00 Ratings10.02 Ratings
    Role-based permission levels00 Ratings10.03 Ratings
    Data backups and redundancy00 Ratings9.01 Ratings
    Local mode / networking failsafe00 Ratings9.01 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Microsoft Dynamics GP and PointClickCare Core EHR Platform
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    PointClickCare Core EHR Platform
    8.0
    1 Ratings
    6% above category average
    Task tracking00 Ratings8.01 Ratings
    Best Alternatives
    Microsoft Dynamics GPPointClickCare Core EHR Platform
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    CareLogic EHR
    Score10 out of 10
    Enterprises
    No answers on this topic
    Epic
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics GPPointClickCare Core EHR Platform
    Likelihood to Recommend
    4.0
    (54 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    9.9
    (7 ratings)
    -
    (0 ratings)
    Usability
    5.4
    (10 ratings)
    9.0
    (1 ratings)
    Availability
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (5 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    8.2
    (3 ratings)
    8.0
    (1 ratings)
    CPA Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Dynamics GPPointClickCare Core EHR Platform
    Likelihood to Recommend
    Microsoft
    Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
    Incentivized
    Read full review
    PointClickCare
    PointClickCare Core EHR Platform is an excellent platform for monitoring patient data. The ability to generate customizable reports is extremely helpful when it comes to analyzing various kinds of data (e.g administration record reports, action summary reports, detailed census reports). The platform really does a great job organizing patient data in a way that is intuitive and easy to interpret.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Great Plains started as back office/accounting, and that is still it's strong suit.
    • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
    • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
    • Strong partner network, including the GP User Group (GPUG)
    Incentivized
    Read full review
    PointClickCare
    • Ease of documentation for Activities of Daily Living (ADL)
    • In system Insurance Eligibility
    • In system IRM (CRM)
    • Full clinical chart that speaks to the financial application
    Read full review
    Cons
    Microsoft
    • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
    • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
    Incentivized
    Read full review
    PointClickCare
    • It would be interesting to allow for a "post cash" aging view, whereby those who post cash can see what the aging will look like once a cash batch is posted. Otherwise, I have no immediate items which could benefit from imporvements.
    Read full review
    Likelihood to Renew
    Microsoft
    Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
    Incentivized
    Read full review
    PointClickCare
    No answers on this topic
    Usability
    Microsoft
    Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
    Incentivized
    Read full review
    PointClickCare
    Overall great product. Reporting could be much better and they are working on that.
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    PointClickCare
    I have implemented PCC in over 100 buildings and have used it for almost 5 years. I can count maybe 2 times in 5 years when PCC downtime caused an issue for our facilities. I would say their availability rating exceeds a 10 compared to other software systems.
    Read full review
    Support Rating
    Microsoft
    The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
    Incentivized
    Read full review
    PointClickCare
    If by "overall support" you mean "customer service," only once were they unable to provide the assistance I needed--but it wasn't an important element of my job so no matter.
    Read full review
    Implementation Rating
    Microsoft
    Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
    Incentivized
    Read full review
    PointClickCare
    Have already stated. People learn differently and PCC needs to adapt to that model instead of all eLearning. Offer the client different learning packages.
    Read full review
    Alternatives Considered
    Microsoft
    I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
    Incentivized
    Read full review
    PointClickCare
    PointClickCare Core EHR Platform was selected because it is organized much more cleanly than MatrixCare. In PointClickCare Core EHR Platform, patient EHRs are laid out in such a way that accessing different kinds of information is a lot quicker than it is in MatrixCare. In PointClickCare Core EHR Platform, all of the tabs (profile, census, DX list, progress notes, assessments, etc.) are easily accessible with just one click. In MatrixCare this is not the case, as you must first click into another menu before being able to access other tabs. Also the overall look of PointClickCare Core EHR Platform is more professional and streamlined.
    Incentivized
    Read full review
    Scalability
    Microsoft
    The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
    Incentivized
    Read full review
    PointClickCare
    No answers on this topic
    Return on Investment
    Microsoft
    • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
    • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
    • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
    Incentivized
    Read full review
    PointClickCare
    • The platform has helped to increase productivity within our organization.
    • Increased workflow efficiency leading to less hours spending time compiling data.
    • Allowed our organization to expand the number of business opportunities -- the increased workload is manageable due to PointClickCare Core EHR Platform's usability.
    Incentivized
    Read full review
    ScreenShots