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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Power Automate

    Score8.5 out of 10
    N/AMicrosoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate their operations at scale by leveraging low-code and AI technologies.

    $15

    per month per user

    PowerDMS by NEOGOV

    Score7 out of 10
    N/APowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.N/A
    Pricing
    Microsoft Power AutomatePowerDMS by NEOGOV
    Editions & Modules
    Power Automate Premium
    $15
    per month per user
    Power Automate Process
    $150
    per month per bot
    Hosted RPA add-on
    $215
    per month per bot
    Process Mining add-on
    $5,000
    per month per tenant
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Power AutomatePowerDMS by NEOGOV
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Power AutomatePowerDMS by NEOGOV
    Considered Both Products
    Microsoft
    No answer on this topic
    NEOGOV
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    78 Answers
    100%
    Would buy again
    40 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    75 Answers
    100%
    Delivers good value for the price
    35 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    78 Answers
    100%
    Happy with the feature set
    40 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    51 Answers
    100%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    58 Answers
    97%
    Implementation went as expected
    31 Answers
    Best Alternatives
    Microsoft Power AutomatePowerDMS by NEOGOV
    Small Businesses
    airSlate WorkFlow
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    excentia Admin Tools
    Score7.3 out of 10
    No answers on this topic
    Enterprises
    ServiceNow AI Platform
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Power AutomatePowerDMS by NEOGOV
    Likelihood to Recommend
    8.6
    (89 ratings)
    9.2
    (131 ratings)
    Likelihood to Renew
    9.3
    (9 ratings)
    8.8
    (14 ratings)
    Usability
    9.0
    (7 ratings)
    6.9
    (24 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (8 ratings)
    Support Rating
    7.9
    (12 ratings)
    8.9
    (32 ratings)
    In-Person Training
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Online Training
    8.9
    (2 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    8.3
    (39 ratings)
    9.1
    (8 ratings)
    Configurability
    9.0
    (1 ratings)
    4.5
    (1 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.5
    (2 ratings)
    8.5
    (8 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Professional Services
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Microsoft Power AutomatePowerDMS by NEOGOV
    Likelihood to Recommend
    Microsoft
    Very useful RPA tools for automating processes with minimal coding and drag-and-drop functionality, with a wide variety of triggers, including scheduled time-based triggers and activity-based triggers, such as modifying a file/list in SharePoint to run a Power Automate flow. Very easy-to-use UI with native integration with every Microsoft product, and a very low automation failure rate for deployed workflows.
    Incentivized
    Read full review
    NEOGOV
    This software is very well suited for law enforcement agencies of all sizes from 5 to 5000 officers. There is a mobile app that allows officers to quickly and easily search while out in the field or on a call. They can quickly review a policy, locate a form, pull up a map and much more using either the mobile app or the desktop application.
    Read full review
    Pros
    Microsoft
    • Sending confirmation email to clients and user once the flow is triggered.
    • Fetching or Dumping files from one location to another if the flow is triggered.
    • Schedule flow helps to send alerts and triggers the flow at a specific interval of time to carry out the required task.
    • Power Automate also be used to convert any file format to a specific file format and save it to the required location
    Incentivized
    Read full review
    NEOGOV
    • Policy management- [Users] sign for, and can take [tests] to prove understanding of policy right in the application. As [the] policy is updated, old versions are retained, so that we not only know what a policy contains, we can track changes and provide information on what a policy was at any given time in the past.
    • Training- Users receive notifications when training is due and are guided to complete the training. If the training requires recertification, PowerDMS can be configured to alert the user that re-training is needed, without a supervisor needing to keep track. All documents used in training, including presentations and videos, can be contained in the PowerDMS course, so we can prove not only that an employee was trained, but exactly what curriculum was use din any given training.
    • Accreditation Assessment- [Our] accreditation standards manual is uploaded directly into PowerDMS. Proofs are accomplished using the actual policy and procedure, as well as the documents created during the workday. There is absolutely no duplication of effort.
    • Communications accountability- Email [can] be read and forgotten. With PowerDMS, a document can be distributed for user signatures, insuring that the user took affirmative action to read and understand the document.
    Read full review
    Cons
    Microsoft
    • Steep learning curve.
    • It can be slow to develop simple solutions compared to other automation platforms such as Smarsheet.
    • Troubleshooting and developing can be frustrating without proper access to edit the code directly.
    • Only able to edit through the GUI and with expressions.
    • Many ways to do the same thing can be frustrating when you need to rework your flow.
    Incentivized
    Read full review
    NEOGOV
    • The Workflow process in PowerDMS is not as easy to grasp as some of the other concepts and requires a little more explaination, especially for non-administrative background users.
    • Users are unable to view the steps in a Workflow template in order to determine which Workflow would work best for their needs when routing documents.
    • It would be great to have multiple message options for past due inbox notifications in addition to the options for past due tasks to encourage users to go to their inbox to review their messages.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    The tool is very useful when used with its various native connectors, taking great advantage of the integration between the components and systems of the Office365 universe. However, its cost is still high, and automation using more advanced components containing AI resources becomes unfeasible for some companies. Due to the financial crisis that many companies are currently experiencing, investment in automation systems or tools is taking a back seat.
    Incentivized
    Read full review
    NEOGOV
    I have had nothing but positive experiences with PowerDMS from day one. If we ever run into a situation we are unsure of, PowerDMS support has ALWAYS been able to answer us basically immediately. I really love that they are constantly seeking to improve and expand.
    Read full review
    Usability
    Microsoft
    Power Automate features a clean and intuitive user interface that allows users to create, manage, and monitor workflows easily. The UI is designed to be accessible to both technical and non-technical users, with drag-and-drop functionality for building workflows. Power Automate supports integration with a wide range of Microsoft and third-party applications. This flexibility in integration allows users to automate workflows across various systems, enhancing overall productivity and efficiency.
    Incentivized
    Read full review
    NEOGOV
    There is a learning curve as with any software system and I have found those users who consistently use the system more have a much higher success rate than those who only log in to sign off on documents. Now that most users have been in the system for over 2 years I consistently hear how much easier the processes are than they originally thought they would be
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    NEOGOV
    Never had an issue with PowerDMS not being available. Speed is an issue from time to time
    Read full review
    Performance
    Microsoft
    No answers on this topic
    NEOGOV
    We use PowerDMS in the cloud so our performance might be different from other users who use on-premise. The program has always been up with very minimal downtime and always seems responsive and snappy when navigating the UI and searching documents. We don't currently have any integrations with other software.
    Read full review
    Support Rating
    Microsoft
    both Community support and Microsoft official support typically respond to (and resolve) reported issues in a VERY expedient manner, usually going above and beyond for education and bugfixing. I have been thoroughly impressed with the level of support I had been provided in the past.
    Incentivized
    Read full review
    NEOGOV
    I just wish we had some in-state support. The contacts I have had with customer support have been great. Awesome communication, problem-solving, and support. I have talked to and met Stephanie Williams (CSA for Power DMS) at the most recent Entrust conference. She was professional and devoted time to addressing our agency needs.
    Read full review
    In-Person Training
    Microsoft
    after reviewing the main features of Power Automate, the Microsoft trainer focused on some of our real life use cases implementation, from simple to more advanced.
    Incentivized
    Read full review
    NEOGOV
    In-person training works really well.
    Read full review
    Online Training
    Microsoft
    although it was productive, it is more difficult to stay focused and in a 7 hours a day online training (including screen share issues and the fact that the trainer just can't precisely show the exact location of your mistake)
    Incentivized
    Read full review
    NEOGOV
    Online training works well and keeps from having to have classroom training
    Read full review
    Implementation Rating
    Microsoft
    Overall, our experience implementing Microsoft Power Automate has been positive, with a relatively low barrier to entry and a fast time-to-value—especially because it integrates natively with Microsoft 365, which we were already using extensively. With Respect to migration, I had a very good experience where existing workflows were reviewed and simplified. Unnecessary steps were removed. Business rules were reimplemented using Power Automate logic. We migrated Approval workflows, email-based notifications, SharePoint-centric processes, and simple integrations.
    Incentivized
    Read full review
    NEOGOV
    Implementation of PowerDMS was near seamless. The product was able to input existing policies and procedures within a few hours, which helped to lay the foundation for future use. Having PowerDMS on-boarding readily available was also a huge benefit.
    Read full review
    Alternatives Considered
    Microsoft
    Microsoft Power Automate is worlds ahead of Zapier in so many ways. The looping, DOM access, and flow controls are much better. I feel that accessing different data within previous connectors used in a flow is much easier in Microsoft Power Automate as well. The custom connector creation process is a lot more pleasant in Microsoft Power Automate. The DateTime data type is handles MUCH better in Microsoft Power Automate, which is reason enough to use it.
    Incentivized
    Read full review
    NEOGOV
    PowerDMS is a lot different than Linkedin Learnings. In PowerDMS you have to create your own courses versus in Linkedin Learnings they provide extensive content on a wide variety of subject matter. Linkedin Learnings is what we have used in our organization for Bias Training and Ethics Training. PowerDMS is the repository for documents and Trainings, so the systems work very differently
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    I have not done any participations
    Incentivized
    Read full review
    NEOGOV
    No answers on this topic
    Scalability
    Microsoft
    No answers on this topic
    NEOGOV
    Because of features and functions.
    Read full review
    Professional Services
    Microsoft
    Microsoft's professional services provide hands-on support throughout the implementation lifecycle of Power Automate.This includes initial setup, configuration, integration with existing systems, testing, and deployment. They ensure that workflows are correctly designed, optimized for performance, and aligned with security best practices.
    Incentivized
    Read full review
    NEOGOV
    No answers on this topic
    Return on Investment
    Microsoft
    • You can automate a lot of process very easy like automatic mails for status updates and such. This will save a lot of time and is more accurate, faster and up-to-date than a user can be.
    • Task approval is centralized and automatic reminders save us a lot of time.
    • The ROI is good if you have a lot of use cases and things to automate
    Incentivized
    Read full review
    NEOGOV
    • Created efficient processes for approving document revision
    • Migrated what originally was a paper system to electronic
    • Accessible for any employee by logging in, employees do not have to seek out policy and procedure binders, and updated documents can be automatically sent to inboxes when updated.
    Incentivized
    Read full review
    ScreenShots

    Microsoft Power Automate Screenshots

    Screenshot of Microsoft Power Automate (Interface Screenshot) - Work Queues, Initial pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal home pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal create pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Desktop designerScreenshot of Microsoft Power Automate (Interface Screenshot) - Hosted RPAScreenshot of Microsoft Power Automate (Interface Screenshot) - Display of DLP violations (on Run)