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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Remote Desktop Services

    Score7.7 out of 10
    N/ARemote Desktop Services from Microsoft is virtual desktop and remote user session technology.N/A

    Mikogo

    Score1.2 out of 10
    N/AMikogo is a free screen sharing solution with built-in VoIP for online meetings, web presentations, web conferencing and sales demos.

    $156

    Annually

    Pricing
    Remote Desktop ServicesMikogo
    Editions & Modules
    No answers on this topic
    Basic Annual
    $156
    Annually
    Professional Annual
    $228
    Annually
    Professional Lifetime
    $456
    Lifetime License per User
    Team Annual
    $468
    Annually
    Team Lifetime
    $936
    Lifetime License [Unlimited Users]
    Offerings
    Pricing Offerings
    Remote Desktop ServicesMikogo
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Enterprise plans are also available for larger organizations, with a custom number of users, meeting participants, and channels. Master Administration and Web API integrations are also available. Contact Mikogo for further information.
    More Pricing Information
    Community Pulse
    Remote Desktop ServicesMikogo
    Considered Both Products
    Microsoft
    No answer on this topic
    BeamYourScreen
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    Remote Desktop ServicesMikogo
    Remote Administration
    Comparison of Remote Administration features of Remote Desktop Services and Mikogo
    Feature
    Remote Desktop Services
    4.6
    5 Ratings
    53% below category average
    Mikogo
    -
    Ratings
    Screen sharing8.25 Ratings00 Ratings
    File transfer4.65 Ratings00 Ratings
    Instant message1.01 Ratings00 Ratings
    Secure remote access with Smart Card authentication6.02 Ratings00 Ratings
    Access to sleeping/powered-off computers1.12 Ratings00 Ratings
    Over-the-Internet remote session6.85 Ratings00 Ratings
    Initiate remote control from mobile3.64 Ratings00 Ratings
    Remote management of servers & workstations8.24 Ratings00 Ratings
    Remote Active Directory® management8.64 Ratings00 Ratings
    Centralized management dashboard2.23 Ratings00 Ratings
    Session record2.23 Ratings00 Ratings
    Monitoring and Alerts3.13 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Remote Desktop Services and Mikogo
    Feature
    Remote Desktop Services
    -
    Ratings
    Mikogo
    3.1
    4 Ratings
    87% below category average
    High quality audio00 Ratings4.14 Ratings
    High quality video00 Ratings4.14 Ratings
    Low bandwidth requirements00 Ratings1.14 Ratings
    Mobile support00 Ratings3.22 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Remote Desktop Services and Mikogo
    Feature
    Remote Desktop Services
    -
    Ratings
    Mikogo
    6.0
    4 Ratings
    28% below category average
    Desktop sharing00 Ratings2.24 Ratings
    Whiteboards00 Ratings9.82 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Remote Desktop Services and Mikogo
    Feature
    Remote Desktop Services
    -
    Ratings
    Mikogo
    3.0
    4 Ratings
    93% below category average
    Calendar integration00 Ratings1.12 Ratings
    Meeting initiation00 Ratings1.24 Ratings
    Record meetings / events00 Ratings2.14 Ratings
    Slideshows00 Ratings7.63 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Remote Desktop Services and Mikogo
    Feature
    Remote Desktop Services
    -
    Ratings
    Mikogo
    2.1
    4 Ratings
    117% below category average
    Live chat00 Ratings1.24 Ratings
    Audience polling00 Ratings3.13 Ratings
    Q&A00 Ratings2.13 Ratings
    Online Events Security
    Comparison of Online Events Security features of Remote Desktop Services and Mikogo
    Feature
    Remote Desktop Services
    -
    Ratings
    Mikogo
    1.5
    4 Ratings
    137% below category average
    User authentication00 Ratings1.23 Ratings
    Participant roles & permissions00 Ratings1.13 Ratings
    Confidential attendee list00 Ratings2.13 Ratings
    Best Alternatives
    Remote Desktop ServicesMikogo
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Remote Desktop ServicesMikogo
    Likelihood to Recommend
    7.8
    (20 ratings)
    1.2
    (4 ratings)
    Likelihood to Renew
    6.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (5 ratings)
    -
    (0 ratings)
    Performance
    5.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    3.0
    (1 ratings)
    8.0
    (2 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Remote Desktop ServicesMikogo
    Likelihood to Recommend
    Microsoft
    This is well-suited if you need to log in to a remote machine on occasion to make updates or change configurations. It is also good for a production environment or for environments where people need to log in to use common applications, so you don't need to install the application on each individual client.
    Incentivized
    Read full review
    BeamYourScreen
    Pros Mikogo is well-suited and cost-effective for the small business Simple & well-designed; easy to figure out. Works best for one-on-one client support. Cons No live customer support Free version has limited features (e.g. no invite meeting allowed) Trial version only 14 days
    Incentivized
    Read full review
    Pros
    Microsoft
    • When you connect with RDS, everything looks and feels (and is) exactly like you're sitting at that desktop. This is great for us and for users.
    • You can sign in with RDS and the desktop will be the same as when you left it (if you choose to set it up that way).
    • Although they take some setup, RemoteApps are a very handy way to let users access a program without requiring them to actually connect to a remote desktop on the server.
    Incentivized
    Read full review
    BeamYourScreen
    • Inexpensive
    • Simple interface
    • Menus and prompts were clear
    Incentivized
    Read full review
    Cons
    Microsoft
    • Remote Desktop Services currently does not support multiple monitors on the terminal server. Unlike other applications such as Teamviewer, there's no feature to toggle between multiple screens even if they were connected to the terminal server.
    • Remote Desktop Services should provide an option to scale up or down the screen size after a connection is established. Currently you can only adjust the screen size prior to a connection is established. So you'll have to take a best guess at what display screen resolution will fit best on your screen.
    • Remote Desktop Services should offer some kind of menu to send special key strokes like Ctrl+Alt+Del to the terminal server. Currently the substitute for that particular combination is Ctrl+Alt+End. But I have yet to discover a replacement for other combination keystrokes such as Alt+PrintScrn.
    Incentivized
    Read full review
    BeamYourScreen
    • I'd like to be able to record a session easier.
    Incentivized
    Read full review
    Usability
    Microsoft
    The initial setup for Remote Desktop Services is complex, and licensing is costly. Each user connects to their virtual desktop hosted by a single server or group of servers, so a change or issue with servers quickly impacts every single user at the same time. Aside from that, users appreciate seeing their same personal desktop from any device or geographical location.
    Incentivized
    Read full review
    BeamYourScreen
    No answers on this topic
    Performance
    Microsoft
    There are some third party tools available that allow you to manage multiple connections.
    Incentivized
    Read full review
    BeamYourScreen
    No answers on this topic
    Support Rating
    Microsoft
    As with any Microsoft Server product, support for Remote Desktop Services requires a paid support package. These are license-based and very costly, on top of the already costly product licensing. Microsoft's licensing is complicated to begin with, so setting up licensing alone essentially requires a licensing expert's counsel. There is community documentation and support available on Microsoft websites, as well as community websites.
    Incentivized
    Read full review
    BeamYourScreen
    I do not have any experience with Mikogo's support as I have never experienced any problem with it.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    We selected Remote Desktop Services based upon price alone. Other solutions on the market are significantly more expensive, but if your company can foot the bill you should seriously consider products that have been on the market for longer. The lack of an ability to easily upgrade farm servers has been a challenge for us - although it is still faster than updating an application on 2000+ machines. The lack of a centralized management console in 2008 R2 is also challenging, but you get by with the tools available to you. If you don't have the money to spend on Citrix or VMWare Horizon, Remote Desktop Services is a decent replacement.
    Incentivized
    Read full review
    BeamYourScreen
    Mikogo has simple features and is easy to use. If you don't need lots of bells and whistles and just want to screen share or video conference on a small scale Mikogo works best. Join.me & TeamViewer are a bit confusing for the novice small business person. My experience with LogMeIn has been that it's sluggish. GoToMeeting works great but is pricey for the small firm that mainly does one-to-one support/training. I couldn't get Zoom to work right.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • Allowed remote users access from home
    • Shared file access for multipolar users from a centralized location
    • Cost to add additional users when maxed out
    • Purchase multiple licenses for programs to run in virtual machines. Or unable to run on a virtual machine
    Incentivized
    Read full review
    BeamYourScreen
    • Zero positive impact
    • Spend just a little more with products like AnyDesk and get some real ROI
    • Short term, the product can be used on a trial basis (or at least it was available as a trial)
    Incentivized
    Read full review
    ScreenShots

    Mikogo Screenshots

    Screenshot of Screen sharing between two windows desktop computersScreenshot of Phone conference and participant list options