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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SharePoint

    Score7.9 out of 10
    N/AMicrosoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.

    $5

    Per User Per Month

    Shift4Shop

    Score1.2 out of 10
    N/AShift4Shop (formerly 3dcart) is a customizable eCommerce platform designed to build an online store. Some features include Level 1 PCI security compliance, the same level used by banks and large financial institutions, along with search engine optimized templates and no transaction fees. The former 3dcart was acquired by Shift4 Payments in November, 2020.

    $39

    per month

    Pricing
    SharePointShift4Shop
    Editions & Modules
    Plan 1
    $5.00
    Per User Per Month
    Plan 2
    $10.00
    Per User Per Month
    Office 365 E3
    $20.00
    Per User Per Month
    Platform Fee
    $39
    per month
    Offerings
    Pricing Offerings
    SharePointShift4Shop
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Shift4Shop offers a free enterprise-grade plan for US customers who use their payment processing.
    More Pricing Information
    Community Pulse
    SharePointShift4Shop
    Considered Both Products
    Microsoft
    No answer on this topic
    Shift4
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    51 Answers
    0%
    Would buy again
    0 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    45 Answers
    0%
    Delivers good value for the price
    0 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    54 Answers
    17%
    Happy with the feature set
    1 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    27 Answers
    0%
    Lived up to sales and marketing promises
    0 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    37 Answers
    0%
    Implementation went as expected
    0 Answers
    Features
    SharePointShift4Shop
    Online Storefront
    Comparison of Online Storefront features of Microsoft SharePoint and Shift4Shop
    Feature
    Microsoft SharePoint
    -
    Ratings
    Shift4Shop
    1.0
    9 Ratings
    155% below category average
    Product catalog & listings00 Ratings1.09 Ratings
    Product management00 Ratings1.09 Ratings
    Bulk product upload00 Ratings1.07 Ratings
    Branding00 Ratings1.08 Ratings
    Mobile storefront00 Ratings1.09 Ratings
    Product variations00 Ratings1.09 Ratings
    Website integration00 Ratings1.09 Ratings
    Visual customization00 Ratings1.09 Ratings
    CMS00 Ratings1.08 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Microsoft SharePoint and Shift4Shop
    Feature
    Microsoft SharePoint
    -
    Ratings
    Shift4Shop
    2.0
    9 Ratings
    117% below category average
    Abandoned cart recovery00 Ratings2.07 Ratings
    Checkout user experience00 Ratings2.09 Ratings
    Online Payment System
    Comparison of Online Payment System features of Microsoft SharePoint and Shift4Shop
    Feature
    Microsoft SharePoint
    -
    Ratings
    Shift4Shop
    2.0
    9 Ratings
    123% below category average
    eCommerce security00 Ratings2.09 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Microsoft SharePoint and Shift4Shop
    Feature
    Microsoft SharePoint
    -
    Ratings
    Shift4Shop
    1.7
    9 Ratings
    128% below category average
    Promotions & discounts00 Ratings1.09 Ratings
    Personalized recommendations00 Ratings2.98 Ratings
    SEO00 Ratings1.09 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Microsoft SharePoint and Shift4Shop
    Feature
    Microsoft SharePoint
    -
    Ratings
    Shift4Shop
    2.9
    9 Ratings
    94% below category average
    Multi-site management00 Ratings1.04 Ratings
    Order processing00 Ratings6.88 Ratings
    Inventory management00 Ratings1.07 Ratings
    Shipping00 Ratings4.98 Ratings
    Custom functionality00 Ratings1.08 Ratings
    Best Alternatives
    SharePointShift4Shop
    Small Businesses
    HCL Connections
    Score9 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    HCL Connections
    Score9 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    HCL Connections
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SharePointShift4Shop
    Likelihood to Recommend
    8.1
    (271 ratings)
    1.0
    (10 ratings)
    Likelihood to Renew
    9.8
    (26 ratings)
    1.0
    (1 ratings)
    Usability
    8.2
    (31 ratings)
    4.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    2.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    8.8
    (13 ratings)
    4.0
    (1 ratings)
    In-Person Training
    4.5
    (1 ratings)
    -
    (0 ratings)
    Online Training
    6.4
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.0
    (5 ratings)
    2.0
    (1 ratings)
    Data Sharing and Collaboration
    9.2
    (51 ratings)
    -
    (0 ratings)
    Data Sources
    7.6
    (50 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    2.0
    (1 ratings)
    User Testimonials
    SharePointShift4Shop
    Likelihood to Recommend
    Microsoft
    It's Microsoft, so it rarely goes down or unnecessarily limits access. It works, though page load times can be long if you have lots of data. I feel like the Mac vs. PC divide has started to show up for MS products, but SharePoint works well with both.
    Read full review
    Shift4
    At this point I would recommend looking elsewhere - 8 years with a platform and finally have to switch due to the unreliability is not something a business likes to do! They should sell the platform to a company that actually cares about owning an ecommerce builder. Research Shift4 - the parent
    Read full review
    Pros
    Microsoft
    • We track employees' performance sheets, which are accessible to the employee, his manager, and HR, and this helps with transparency.
    • We maintain technical process documents and SOPs, which help us quickly provide relevant documents during audits.
    • We maintain incident documents change request forms in SharePoint, which helps us in tracking the changes.
    Incentivized
    Read full review
    Shift4
    • In my opinion, charge you too much for what it is worth
    • In my opinion, tech support is always blaming client and end up fixing it own issues
    • In my experience, make you believe client is important
    Read full review
    Cons
    Microsoft
    • Windows Explorer users have some difficulty having to constantly UPLOAD / DOWNLOAD files. Specifically on the DOWNLOAD when they are used to Drag & Drop in & out of LOCAL folders via Window's explorer.
    • Microsoft SharePoint supports multiple "library" types. When implementing our "image" library the search function is done via "tags" and boolean logic. This is challenging to most end users. I'd like our users to be able to search our Microsoft SharePoint image library without having to enter KEYWORD or other BOOLEAN logic.
    • Microsoft SharePoint can also be an internal website for each department or company wide communication tool but I believe these features are geared for much larger organizations. Since we are a SMB we really aren't using these features. So maybe something more useful to SMBs would be nice.
    Incentivized
    Read full review
    Shift4
    • Page structure is all over the place. It can be difficult to find where to go to make page edits.
    • Base platform isn't very robust and requires multiple add-ons in order to add CRM, Taxes, and other capabilities
    • Reporting isn't very strong, necessitating outside analytics
    • File system is also pretty wonky and feels very primitive
    • Customer service and technical help leaves MUCH to be desired.
    • Not as many supported add-ons/plug-ins as other platforms, and many of them cost additional fees. Many of them also don't seamlessly integrate, meaning you'll need to dev the integration yourself.
    • In general, what you see in the WYSIWYG is not what you get.
    • Order System is not very intuitive for the modern era
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
    Incentivized
    Read full review
    Shift4
    Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
    Read full review
    Usability
    Microsoft
    No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
    Incentivized
    Read full review
    Shift4
    If you are looking for ultra basic interface ...
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    Shift4
    regular updates braking our site
    Read full review
    Support Rating
    Microsoft
    Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
    • Quick turnaround time for issues
    • A range of support services
    • Access to a network of resources
    • Escalation of issues
    • Ongoing development and commitment to produce enhancement
    The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
    Incentivized
    Read full review
    Shift4
    You always manage to fins someone, but, in my experience, resolving issues are not an easy task. Why do we pay for a service , and then spend time trouble shooting constantly with them ?? In my experience, they eliminate features , send you an email what you can use instead, with instructions most people cant do without an IT guy . It feel more like an open source than a true integrated service.
    Read full review
    In-Person Training
    Microsoft
    The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
    Read full review
    Shift4
    No answers on this topic
    Online Training
    Microsoft
    I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
    Read full review
    Shift4
    No answers on this topic
    Implementation Rating
    Microsoft
    Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
    Read full review
    Shift4
    Initially it was difficult to manage the UI to the client, and then hard to change anything , unless you used the boring and too generic templates . Their template selection is very limited , that are basically all the same with different background images and colours . If you are unfortunate to have been a long-time client, you will have to completely rebuild your store, because old templates are not supported anymore
    Read full review
    Alternatives Considered
    Microsoft
    The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
    Incentivized
    Read full review
    Shift4
    We used them for 2 years and had minor problems up until the end. For the last 2 months, customers were unable to checkout, or connect to our payment processor. We put in like 3 to 5 hot tickets to get fixed and day after day nothing was fixed and support got ruder and ruder with us! We lost thousands of dollars online with this company and now they are chasing us for a renewal payment! Simply put, this is bad software with a poor customer care staff!
    Read full review
    Return on Investment
    Microsoft
    • It comes with Office 365. It won't cost you any additional charges.
    • It will help you to streamline your communication and work as a central hub for all tasks, files[,] and events[.]
    • Setting it up will need a bit [of] planning. If you jump blindly it will become a confusing place for your team members and make them frustrated[.]
    Incentivized
    Read full review
    Shift4
    • We have seen an increase in sales of 440% since starting with 3D cart.
    • We find that the 3D features of promotions, coupon codes, rewards points all make customers want to come to us or come back to us.
    • They made mobile conversion pretty easy, and our mobile traffic went from 33% to 54%.
    Incentivized
    Read full review
    ScreenShots

    Shift4Shop Screenshots

    Product screenshotProduct screenshot