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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Teams

    Score8.2 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Pricing
    Microsoft Teams
    Editions & Modules
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    Offerings
    Pricing Offerings
    Microsoft Teams
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsDiscounts are available for non profit organizations.
    More Pricing Information
    Community Pulse
    Microsoft Teams
    Considered Both Products
    Microsoft
    Chose Microsoft Teams
    As compared to other tools, I would prefer Microsoft Teams as it is easier to adapt and very user-friendly, as all the people in your team from different ages should be able to navigate and use the tools to the full extent. Without having to reach out to people for help on how …
    Incentivized
    Chose Microsoft Teams
    Is the best application between others
    Incentivized
    Chose Microsoft Teams
    I much prefer using Zoom and/or Slack in comparison to Teams. We find more of our external partners utilize Slack vs Teams as well.
    Incentivized
    Chose Microsoft Teams
    Best in the market that provides a modern and comprehensive communication space.
    Incentivized
    Chose Microsoft Teams
    It is better in terms of security and user friendly nature. It has far more better features than the other products.
    Incentivized
    Chose Microsoft Teams
    Provide a single platform where all communication and collaboration tools are available and the user experience is consistent
    Incentivized
    Chose Microsoft Teams
    It has both mobile and desktop application which are very friendly to use and the features it has are very updated on the market.

    Microsoft Teams is better than Skype for business and any other chat services. Positives: easy integration with Cloud application like SuccessFactors
    Incentivized
    Chose Microsoft Teams
    Breakout rooms are a very good feature that should be added to the platform. Google Meet ranks above Teams on the web, as it's pretty lightweight; Teams tries to do so much, making it very slow or unstable when just using the web version. Teams is superior to Zoom when it comes …
    Incentivized
    Chose Microsoft Teams
    Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be …
    Incentivized
    Chose Microsoft Teams
    Seamless integration with different files saved on OneDrive that are automatically compatible with Microsoft Teams. Ability to create different types of groups with different security levels allowing to keep the company data secured and project an organized system and processes …
    Incentivized
    Chose Microsoft Teams
    We use both Slack and Teams. We use Slack for most internal meetings and chats. We only use Teams because our larger company requires it, and many of our external customers already have it installed. If we could get customers to use Slack, we would drop Teams in a heartbeat. If …
    Incentivized
    Chose Microsoft Teams
    Personally, I believe that Microsoft Teams stands tall against all of its competitors. What I value most that it brings ahead of its competitors is its options for customization; the modern look and feel of its user interface; the security that it exemplifies; and its …
    Incentivized
    Chose Microsoft Teams
    I love Slack and the functionality it has! However, it lets itself down that you can't have client meetings through it / need to use another app like Google Meet for the meetings. It just is more apps/logins needed for employees = time that could be used doing other things.

    Goog…
    Incentivized
    Chose Microsoft Teams
    I think Teams is closest to Slack but much more ubiquitous and also much more user friendly. I do think products like Webex and Zoom seem to have a little more preference for large scale meetings and it's based mostly on reliability and usability. In addition, Teams tie it …
    Incentivized
    Chose Microsoft Teams
    Teams has been a better experience and also has less security concerns.
    Incentivized
    Chose Microsoft Teams
    The advantage of using Microsoft Teams over Zoom is that Teams seamlessly works with Outlook Calendar, Outlook Email, Lists, Forms, etc. If I create a Zoom meeting, I will have to do twice as much work. Working at a Microsoft 365 organization, it is more convenient to use a …
    Incentivized
    Chose Microsoft Teams
    Microsoft Teams is Microsoft's modern replacement for Skype for Business, offering significantly enhanced, integrated collaboration beyond Skype's core chat and calling with deep integration into the Microsoft 365 suite, persistent chat channels, advanced meeting features (like …
    Incentivized
    Chose Microsoft Teams
    We're required to use Microsoft Teams as I assume we get it free as part of our enterprise MS Office Suite agreement.
    Incentivized
    Chose Microsoft Teams
    very similar. MS absorbed Skype into Teams.
    Incentivized
    Chose Microsoft Teams
    The two products are similar. Zoom has its place in the workplace. It is different from Microsoft Teams. It is more useful for personal use in our environment. Most outside organizations and individuals will have the capability to obtain the product and connect with an entity …
    Incentivized
    Chose Microsoft Teams
    Zoom was the first virtual web program I used, and I still use it for some parts of my job, but I like how chat is included with Teams. Our whole department isn't in the same building, so it is convenient to send a message instead of picking up the phone or even just sending an …
    Incentivized
    Chose Microsoft Teams
    UI is so much smooth to use. As we have to use this collaboration tool daily for connecting with team members Microsoft Teams give mor smooth experience. Everything is categorized on different tab, chat, teams, calander, calls. We can easily navigate through out the …
    Incentivized
    Chose Microsoft Teams
    In my experience, Microsoft Teams is superior to Zoom
    Incentivized
    Key User Insights
    Would buy again
    90%
    Would buy again
    255 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    225 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    255 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    144 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    174 Answers
    Features
    Microsoft Teams
    Project Management
    Comparison of Project Management features of Microsoft Teams
    Feature
    Microsoft Teams
    8.2
    241 Ratings
    6% above category average
    Task Management8.1179 Ratings
    Gantt Charts8.196 Ratings
    Scheduling8.3208 Ratings
    Workflow Automation8.4126 Ratings
    Mobile Access8.2229 Ratings
    Search7.6212 Ratings
    Visual planning tools8.4143 Ratings
    Communication
    Comparison of Communication features of Microsoft Teams
    Feature
    Microsoft Teams
    8.0
    251 Ratings
    0% above category average
    Chat9.0250 Ratings
    Notifications8.4249 Ratings
    Discussions8.7235 Ratings
    Surveys8.2146 Ratings
    Internal knowledgebase8.6157 Ratings
    Integrates with GoToMeeting6.547 Ratings
    Integrates with Gmail and Google Hangouts5.743 Ratings
    Integrates with Outlook9.1155 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Teams
    Feature
    Microsoft Teams
    8.2
    236 Ratings
    2% above category average
    Versioning8.6168 Ratings
    Video files8.4202 Ratings
    Audio files8.8200 Ratings
    Document collaboration8.8216 Ratings
    Access control8.6198 Ratings
    Advanced security features8.5158 Ratings
    Integrates with Google Drive5.353 Ratings
    Device sync8.6172 Ratings
    Best Alternatives
    Microsoft Teams
    Small Businesses
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
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    User Ratings
    Microsoft Teams
    Likelihood to Recommend
    8.6
    (329 ratings)
    Likelihood to Renew
    9.0
    (12 ratings)
    Usability
    8.7
    (114 ratings)
    Availability
    9.0
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    Support Rating
    8.0
    (114 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    6.3
    (7 ratings)
    Product Scalability
    10.0
    (1 ratings)
    Professional Services
    7.0
    (7 ratings)
    User Testimonials
    Microsoft Teams
    Likelihood to Recommend
    Microsoft
    It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it.
    Read full review
    Pros
    Microsoft
    • All in one communication for Teams.
    • High quality and reliable both audio and video meetings.
    • Well organized and clear instant chat.
    • Excellent security features.
    • Beautiful integration with 3rd party tools and systems.
    • Perfect compatibility with windows ,android and iOS.
    • Allow meetings recordings for later us or sharing with teams that missed the live.
    Incentivized
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    Cons
    Microsoft
    • The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
    • The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
    • The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.
    Incentivized
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    Likelihood to Renew
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
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    Usability
    Microsoft
    If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    Rare, but outages do happen
    Incentivized
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    Performance
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
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    Support Rating
    Microsoft
    The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
    Incentivized
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    Implementation Rating
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
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    Alternatives Considered
    Microsoft
    Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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    Scalability
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
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    Professional Services
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    Return on Investment
    Microsoft
    • Personally, I would say that by using Microsoft Teams, it upped my collaboration with my colleagues by around 50% or around more than half of what I usually did prior to using it.
    • I had 100% show rate and attendance on all of my meetings in the past 6 months.
    • If I may add, I also have been chattier & collaborative towards my colleagues in past 3 months particularly the month of December when we had huge traffic at work. I would estimate this behavior to have been increased by around 60% than what I usually incur during normal operating days.
    Incentivized
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    ScreenShots