Mimecast Advanced Email Security vs. Tessian Cloud Email Security Platform

Mimecast's advanced email security remains the number one security tool available for any organization. You will be ahead of the game before anything gets in and users start clicking. Users are often the ones who can disclose sensitive data and compromise the organization and its brand.

Incentivized

Tessian Cloud Email Security is well suited for anyone that can afford it. Email is the gateway for the bad guys and having as much security and protection as possible is critical

Incentivized

• Simplicity: Once set up, Mimecast Advanced Email Security is easy to use, intuitive, and simple. This reduces onboarding time with new employees.
• Robust Audit Trail: Being able to see what happened with specific emails, why things happened, and who was responsible for them helps to reduce troubleshooting time as well as improving overall email observability.
• Clean Interface: Mimecast Advanced Email Security is a Swiss-Army-Knife of email security. There are many different configurations and complex rules that can be implemented. To make this manageable Mimecast Advanced Email Security has implemented a simple and clean UI. Being able to favorite commonly used features makes a huge difference in usability.
• Simple SSO Integration: This seems like a no-brainer, but its odd to see how many SaaS products either don't support SSO, or make it so complicated and convoluted that setup and maintenance becomes a fully time job.

Incentivized

• simplicity
• plug-and-play
• low-hassle

Incentivized

• I would like to see some additional improvement around the attachment protection, specifically what may be getting caught and what types of files are attempting to be delivered via email by impersonators.
• The Targeted Threat Protection is a great product, and I wish there was a dashboard for this service where we could easily see the types of emails and/or links that have been caught as part of the protection module that could be shared with executives.
• Finally, I feel that the phishing protection is great and honestly don't believe there should be much improvement needed there.

Incentivized

• The Outlook Add-In broke several systems during use.
• There are many changes to the account reps and engineers assigned to us. As a result, we lost touch with Tessian.
• Lack of knowledge and help from Support during times when the Add-In was disrupting users.

There is no question as to the value of the product to the business and the disruption of changing vendors would not be worth any savings possibly achieved by switching.

Incentivized

The console is nice, but it could use some improvements for day to day activities for Admins. I find I am jumping around all over to get what I need (always searching for the right area). Being able to customize a Dashboard or having a central typical activities dashboard will be helpful to save more time.

Incentivized

Pretty straight forward for the users and admins. Some terminology takes a little time to learn for the admin, functionally seems rock solid.

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Overall, it's very good, but I do remember a few times in the past year we have seen some availability issues.

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Pages need to consistently load quickly. Sometimes good, sometimes not.

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When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.

Incentivized

We did not have in-person training. All was done through meetings and on phone.

Incentivized

Training was good from Mimecast as well as the Mimecast knowledgebase.

Incentivized

Easy to set up and configure, but did have Mimecast assistance.

Incentivized

In my opinion, Mimecast Advanced Email Security outpaces Microsoft in terms of usability and reduction of spam and phishing emails. Mimecast Advanced Email Security was cheaper than Proofpoint, but I suspect Proofpoint is doing better on staying current with trends than Mimecast Advanced Email Security. I think Abnormal offers the best incoming email security, but does not offer outgoing email data loss prevention or encryption, which is a key use cast for us.

Incentivized

Egress is a very capable product, likely on-par with Tessian as a fraction of the cost. I will be giving them a deep review this year

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The solution continues to grow and add features.

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Professional services for our setup was excellent, quick and knowledgeable.

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• Enhanced email security across the business.
• This product has reduced the risk of being hit by malware/phishing; Mimecast has been holding emails efficiently after reviewing emails.
• The reporting side is practical, helps create a business case for the product, and shows its worth.

Incentivized

• provides additional email security protections for inbound and outbound
• Helps prevent the mis-direction of outbound email

Incentivized