MINDBODY vs. Schedulicity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MINDBODY
Score 6.7 out of 10
N/A
MINDBODY is business management software for gyms and spas, as well as fitness and yoga studios built around appointment scheduling and online bookings and calendaring, from the company of the same name in San Luis Obispo, California. Notably, the platform also contains marketing automation to maintain club member engagement, and enrollment.
$129
per month
Schedulicity
Score 7.8 out of 10
N/A
Schedulicity is an appointment booking platform from the company of the same name in Bozeman, Montana.N/A
Pricing
MINDBODYSchedulicity
Editions & Modules
Starter
$129
per month
Accelerate
$259
per month
Ultimate
$399
per month
Ultimate Plus
$599
per month
No answers on this topic
Offerings
Pricing Offerings
MINDBODYSchedulicity
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
MINDBODYSchedulicity
Considered Both Products
MINDBODY
Schedulicity

No answer on this topic

Top Pros
Top Cons
Best Alternatives
MINDBODYSchedulicity
Small Businesses
Kajabi
Kajabi
Score 8.5 out of 10
vCita
vCita
Score 9.5 out of 10
Medium-sized Companies

No answers on this topic

Chili Piper
Chili Piper
Score 9.0 out of 10
Enterprises

No answers on this topic

Zoho Calendar
Zoho Calendar
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MINDBODYSchedulicity
Likelihood to Recommend
6.1
(37 ratings)
7.2
(5 ratings)
Usability
6.0
(2 ratings)
-
(0 ratings)
Availability
1.0
(1 ratings)
-
(0 ratings)
Performance
1.0
(1 ratings)
-
(0 ratings)
Support Rating
6.2
(44 ratings)
10.0
(2 ratings)
Product Scalability
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
MINDBODYSchedulicity
Likelihood to Recommend
MINDBODY
MINDBODY excels in areas that rely on the "bread and butter" of its design: scheduling, member management, and payment processing. Overall as a fitness center management solution, MINDBODY is by far the best product we have used and they have evolved their capabilities in good alignment with our needs as well.
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Schedulicity
Everyday use is good enough, we don't have an overly complicated product that allows us to complete the tasks given to us and schedule and reschedule the meetings. The ability to allow the user to control the scheduling of meetings and look in the calendar for specific timelines has never been easier. The stress that is on the user is taken away from the user by the tool itself.
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Pros
MINDBODY
  • MindBody does a great job of sending out reminder emails to clients so they do not miss a class.
  • MindBody does a great job at giving instructors a fast and easy way to check in clients and to see who is all signed up for their classes for the week.
  • MindBody has a great payroll feature. All you have to do is set the dates and it generates a nicely laid out PDF of all the classes you taught during that time period and what you have made from them.
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Schedulicity
  • Your access data is stored in a secure environment.
  • Ease of use to make transfers at the entrance and exit.
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Cons
MINDBODY
  • There is so much functionality and not enough accountability. I wish there were more tracking of all transactions done on the clients or operations end to be able to review history and learn from mistakes.
  • The MINDBODY branded app connection needs more attention.
  • Please add a covid vaccination checker to the application (not just to use in the web browser). It has taken way too long to get this feature.
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Schedulicity
  • no text confirmations about bookings (only email is available)
  • sometimes a little buggy with booking (we've had a double booking)
  • looks can be improved (UI refresh, perhaps?)
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Usability
MINDBODY
Settings are often buried, user interface rules vary depending on whether it's a newer feature or an older one. From daily usage, people learn how it works and get used to it, but it's not something someone could just pick up without any training or hand-holding.
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Schedulicity
No answers on this topic
Reliability and Availability
MINDBODY
Constant errors and TERRIBLE PRODUCT support
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Schedulicity
No answers on this topic
Performance
MINDBODY
Fails at everything form availability to reliability.
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Schedulicity
No answers on this topic
Support Rating
MINDBODY
MINDBODY support takes forever to get back to you via email in my experience. The process is not as simple as it was back when they had the chat feature. I really wish they would bring that back! Most items are normally some weird glitch that they can fix in minutes but you have to wait days now.
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Schedulicity
The support team is awesome. The turnaround is quick and if the software cannot support my current need they are really good about giving me a work around.
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Alternatives Considered
MINDBODY
MINDBODY is really the only system of its kind that is widely used by fitness and yoga studios. Its app is the industry standard for looking up and signing up for classes, so most students rely on it exclusively. If there were another viable alternative it would have to promise more ease of use and intuitive backend.
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Schedulicity
This is night and day from the excel spreadsheets we were using to set appts manually. We have seen productivity and scheduling mistakes diminish quickly. Very happy with this product.
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Scalability
MINDBODY
Constant errors and ZERO support from the company.
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Schedulicity
No answers on this topic
Return on Investment
MINDBODY
  • I've had agents help me set something up that ended up costing time and money because it was done wrong. [In my experience], less senior agents need to stop guessing or going with "I think so" and talk to a senior agent to make sure what they are telling the client is correct.
  • The app is good exposure.
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Schedulicity
  • It will allow you to present results to the worker and to the Inspection.
  • Allows convenient application approvals.
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ScreenShots