TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mitel MiCollab

    Score6.9 out of 10
    N/AMitel MiCollab is a collaboration and conferencing tool for enterprises, from Canadian company Mitel.N/A

    WorkHub Connect

    Score8.6 out of 10
    N/AWorkHub Connect is a team conferencing platform that enables internal team members and external contacts to communicate efficiently through one-click chat, audio, and video calls. The platform also includes screen-sharing and recording capabilities. To make internal and external communications easier, WorkHub Connect features an interactive Team Wall that displays live headshots of employees at regular intervals. This feature helps manage office presence more…

    $1

    per month per user

    Pricing
    Mitel MiCollabWorkHub Connect
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Mitel MiCollabWorkHub Connect
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Mitel MiCollabWorkHub Connect
    Considered Both Products
    Mitel Networks Corporation
    No answer on this topic
    WorkHub
    No answer on this topic
    Key User Insights
    Would buy again
    55%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    88%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    73%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    Mitel MiCollabWorkHub Connect
    Project Management
    Comparison of Project Management features of Mitel MiCollab and WorkHub Connect
    Feature
    Mitel MiCollab
    5.5
    14 Ratings
    34% below category average
    WorkHub Connect
    -
    Ratings
    Task Management6.28 Ratings00 Ratings
    Gantt Charts6.03 Ratings00 Ratings
    Scheduling6.09 Ratings00 Ratings
    Workflow Automation3.96 Ratings00 Ratings
    Mobile Access7.613 Ratings00 Ratings
    Search3.910 Ratings00 Ratings
    Visual planning tools5.06 Ratings00 Ratings
    Communication
    Comparison of Communication features of Mitel MiCollab and WorkHub Connect
    Feature
    Mitel MiCollab
    6.3
    15 Ratings
    24% below category average
    WorkHub Connect
    -
    Ratings
    Chat6.114 Ratings00 Ratings
    Notifications7.014 Ratings00 Ratings
    Discussions6.08 Ratings00 Ratings
    Surveys4.03 Ratings00 Ratings
    Internal knowledgebase3.48 Ratings00 Ratings
    Integrates with GoToMeeting7.84 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.04 Ratings00 Ratings
    Integrates with Outlook8.06 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Mitel MiCollab and WorkHub Connect
    Feature
    Mitel MiCollab
    6.3
    11 Ratings
    24% below category average
    WorkHub Connect
    -
    Ratings
    Versioning5.01 Ratings00 Ratings
    Video files8.06 Ratings00 Ratings
    Audio files8.09 Ratings00 Ratings
    Document collaboration7.06 Ratings00 Ratings
    Access control3.310 Ratings00 Ratings
    Advanced security features4.29 Ratings00 Ratings
    Integrates with Google Drive8.01 Ratings00 Ratings
    Device sync6.99 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Mitel MiCollab and WorkHub Connect
    Feature
    Mitel MiCollab
    -
    Ratings
    WorkHub Connect
    8.0
    1 Ratings
    1% above category average
    High quality audio00 Ratings8.21 Ratings
    High quality video00 Ratings9.11 Ratings
    Low bandwidth requirements00 Ratings7.31 Ratings
    Mobile support00 Ratings7.31 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Mitel MiCollab and WorkHub Connect
    Feature
    Mitel MiCollab
    -
    Ratings
    WorkHub Connect
    9.1
    1 Ratings
    14% above category average
    Desktop sharing00 Ratings9.11 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Mitel MiCollab and WorkHub Connect
    Feature
    Mitel MiCollab
    -
    Ratings
    WorkHub Connect
    8.0
    1 Ratings
    2% below category average
    Calendar integration00 Ratings8.21 Ratings
    Meeting initiation00 Ratings8.21 Ratings
    Record meetings / events00 Ratings8.21 Ratings
    Slideshows00 Ratings7.31 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Mitel MiCollab and WorkHub Connect
    Feature
    Mitel MiCollab
    -
    Ratings
    WorkHub Connect
    7.3
    1 Ratings
    10% below category average
    Live chat00 Ratings7.31 Ratings
    Best Alternatives
    Mitel MiCollabWorkHub Connect
    Small Businesses
    Flock
    Score9.5 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Mitel MiCollabWorkHub Connect
    Likelihood to Recommend
    4.6
    (15 ratings)
    7.9
    (2 ratings)
    Usability
    5.6
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    6.4
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Mitel MiCollabWorkHub Connect
    Likelihood to Recommend
    Mitel Networks Corporation
    If you're in an area that has highly trained technicians to support the Mitel MiCollab product - I think your experience will likely be much better than ours. In my opinion, Frontier (and Integra before them) were the worst, and we do not look back on that experience with much happiness.
    Incentivized
    Read full review
    WorkHub
    WorkHub Connect gives an excellent experience to communicate with your co workers. Its design is quite different from other such products but I like it (others may disagree with me). In my personal opinion, its thread section should be improved. Users usually get lost when they click on the thread and the screen becomes abruptly zoomed in. But it is not a permanent thing.
    Read full review
    Pros
    Mitel Networks Corporation
    • Easy to use interface for non technical users.
    • Lots of options to setup for end users.
    • Headsets are comfortable and better than old handsets with desk phones. MiCollab allows users more comfortable phone calls.
    • Call quality is great.
    • Chat feature is great.
    Incentivized
    Read full review
    WorkHub
    • Ability to create a separate channel and groups and only communicate with people who are relevant to you.
    • Using the @ notation, you can tag people in messages and reply to a message thread.
    • To notify only specific people who have joined the channel, use annotations such as @all, @channel, or any customized form.
    Read full review
    Cons
    Mitel Networks Corporation
    • The setup for the twinning feature was a bit confusing and took me a while to successfully complete the task.
    • The UX, particularly on an older iPhone could be improved.
    • Overall, the product is rather sound, and I am pleased with my experience using it.
    Incentivized
    Read full review
    WorkHub
    • We should be able to send voice notes over chats.
    • It is not a fully matured tool, so there are very frequent updates.
    Read full review
    Usability
    Mitel Networks Corporation
    It is easy to you for existig Mitel UC users, who are familiar with the Mitel way of things, but for green field enterprises, might be a ramp up period which in most cases would not be worth it as its competitor TEAMS is much easier and intuity to use.
    Incentivized
    Read full review
    WorkHub
    No answers on this topic
    Support Rating
    Mitel Networks Corporation
    Initially, support from Mitel was fantastic, but recently it has started to lag significantly. Response takes 8 hours, at a minimum, usually requiring a second call to spur a response. Email support is even worse (email in a ticket) - I have had to call in to get things running the 3 times I've tried to email support.
    Incentivized
    Read full review
    WorkHub
    No answers on this topic
    Alternatives Considered
    Mitel Networks Corporation
    MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors
    Incentivized
    Read full review
    WorkHub
    With Microsoft Teams, your staff can work remotely on various devices and freely collaborate with their partners and customers. You can add tasks, personnel, or locations quickly and easily.
    Read full review
    Return on Investment
    Mitel Networks Corporation
    • This product was competitively priced when originally purchased. We will need to evaluate whether to replace it when it approaches the end of life or simply upgrade it.
    • Users typically only use the phone system because the collaboration tools have been superseded in functionality by other tools.
    Incentivized
    Read full review
    WorkHub
    • Nothing to say as I was not involved in the purchasing.
    Read full review
    ScreenShots

    WorkHub Connect Screenshots

    Screenshot of Connect was built to boost team collaboration while working remotely from anywhere. Its video conferencing services simplify the process for users by creating live headshots of the employees after regular intervals. It aims to provide a realistic experience of how a team is performing remotely.Screenshot of Regardless of where colleagues are working, video conferencing services offer the freedom to make audio or video calls online with a click. Any two team members who are actively available on the application can connect with each other while working remotely from their homes.Screenshot of WorkHub Connect is a communication app, whether for one-to-one private calls or a conference call with a whole team.Screenshot of Tools for a complete collaboration experience are available within WorkHub Connect. Users can chat individually or create channels for group conversations to keep everyone on the same page. Instantly share images, videos, and documents with coworkers.Screenshot of WorkHub Connect also provides its users with a screen sharing feature for collaboration, supporting use cases from webinar presentations to sales conversations to a quick gut check on a design with a coworker.