TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mixpanel

    Score8.3 out of 10
    N/AMixpanel helps companies measure what matters, make decisions fast, and build better products through data. With self-serve product analytics solution, teams can analyze how and why people engage, convert, and retain—in real-time, across devices—to improve their user experience. Mixpanel serves over 26,000 companies from different industries around the world, including Expedia, Uber, Ancestry, DocuSign, and Lemonade. Headquartered in San Francisco, Mixpanel has offices in New York,…

    $0

    per month

    Neo4j

    Score9 out of 10
    N/ANeo4j is an open source embeddable graph database developed by Neo Technologies based in San Mateo, California with an office in Sweden.

    $65

    per month

    Pricing
    MixpanelNeo4j
    Editions & Modules
    Free
    $0
    per month
    Growth
    $17
    per month
    Enterprise
    Contact sales
    Aura Professional
    $65
    per month
    Community Edition
    Free
    Enterprise Edition
    Contact Sales
    Aura Free
    Free
    Aura Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    MixpanelNeo4j
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMixpanel uses MTU (Monthly Tracked User) pricing, which is designed to scale with your company. MTUs are roughly equivalent to the number of unique visitors on your product and each user is counted once per month, even if they use multiple devices. If Events based pricing makes more sense for your business, reach out to us and we can work with you!—
    More Pricing Information
    Community Pulse
    MixpanelNeo4j
    Considered Both Products
    Mixpanel
    No answer on this topic
    Neo Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    91%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    13 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Best Alternatives
    MixpanelNeo4j
    Small Businesses
    PostHog
    Score8.3 out of 10
    No answers on this topic
    Medium-sized Companies
    Heap
    Score8.1 out of 10
    No answers on this topic
    Enterprises
    Gainsight PX
    Score7.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MixpanelNeo4j
    Likelihood to Recommend
    9.0
    (50 ratings)
    9.0
    (10 ratings)
    Likelihood to Renew
    10.0
    (13 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (2 ratings)
    9.0
    (2 ratings)
    Support Rating
    1.0
    (8 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.9
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    MixpanelNeo4j
    Likelihood to Recommend
    Mixpanel
    As a worker in the sales area, I see closely how complex it can be to evaluate the commercial funnel and Mixpanel has been an indispensable guide to prioritize above all what customers expect to receive from our company, and thus be able to determine the main service we offer. Without a doubt, Mixpanel has special functions to be the one that guides the route and marks the objectives much more clearly.
    Incentivized
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    Neo Technologies
    Neo4J is great for creating network graphs or illustrating how things are related. It is also good for finding individuals or things that have greater influence than others in a system. It is not appropriate if you have standard data sets that can be analyzed using conventional methods or visualized using Tableau, for example.
    Incentivized
    Read full review
    Pros
    Mixpanel
    • Mixpanel is a daily use application for everyone in my organization; it helps us have a better flow of information and interaction between work teams.
    • The user interface of this platform is simple and has a wide variety of functions and resources to help us work in the most organized way, have better team coordination, and keep efficiency high.
    • I love that it is so easy to program our calendar to our liking, so we can prioritize our activities and know what is pending, and the best thing is that I can update the calendar if necessary.
    • The chat function is great to improve the interaction between colleagues and share work schedules and any information with third parties.
    Incentivized
    Read full review
    Neo Technologies
    • Mature Query language, I found Cypher QL to be mature in handling all sorts of problems we throw at it. Its expressive enough to be intuitive while providing rich features for various scenarios.
    • Native support for REST API, that makes interacting with Neo4J intuitive and easy.
    • Support for Procedures in Java, procedures are custom code that could be added to the Neo4J to write custom querying of data. The best part about the procedures is it could be invoked using the REST API. This allows us to overcome any shortcomings from their Cypher query language.
    • Nice UI and interface for executing the Query and visualizing the response.
    • UI access controlled by User credentials allows for neat access controls.
    • Awesome free community edition for small-scale projects.
    Incentivized
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    Cons
    Mixpanel
    • Mixpanel requires an explicit setting of events from your app. This means you need to be very thoughtful in the design of your events because missing one means you aren't collecting any data from it. Inserting it into the process later on then brings challenges in tracking when certain events came online.
    • A tool like Mixpanel comes packed with features that sometimes are harder to discover. It's very easy to get sucked into one part of its toolset and not be aware of other tools which may be very useful.
    Incentivized
    Read full review
    Neo Technologies
    • One of the hardest challenges that Neo4j had to solve was the horizontal scaling problem. I am not updated on recent developments, but at the time of my use, I couldn't find a viable solution.
    • Neo4j does not play with other open source APIs like Blueprint. You have to use the native Neo4j API.
    • There wasn't a visual tool to see your data. Of course, third party tools are always available, but I would have loved something which came with the Neo4j bundle. I love that Docker comes bundled with Kitematic, so it's not wrong to hope that Neo4j could also ship with some default visualization software.
    Incentivized
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    Likelihood to Renew
    Mixpanel
    It's not an all encompassing solution like Google Analytics tries to be, but MixPanel offers much easier to use and understandable data insights. That's valuable when juggling many responsibilities as startup life demands, so a renewal would be easily justified.
    Read full review
    Neo Technologies
    No answers on this topic
    Usability
    Mixpanel
    Relativity easy to use. Once you get the hang of it, very easy to create dashboards for different use cases. I split my dashboards between customers or use cases
    Incentivized
    Read full review
    Neo Technologies
    Learning cypher was super easy coming from a SQL background. Furthermore, the docs Neo4j provides on their website make it really easy to pull up a reference, guide or a quick example. The mac app they provide is also really well designed with good visualisation tools, with the ability to easily use colour, line thickness etc to help navigate your data.
    Incentivized
    Read full review
    Support Rating
    Mixpanel
    We have only ever had to use their support once, when we were setting up the account, but their responses were prompt and the solutions were well documented. The people who solved our issues were helpful, even to non-tech people.
    Incentivized
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    Neo Technologies
    No answers on this topic
    Online Training
    Mixpanel
    Mixpanel has a great resource about their product, with videos on how to use it and real world examples from other companies on how they integrate Mixpanel into their business processes.
    Read full review
    Neo Technologies
    No answers on this topic
    Implementation Rating
    Mixpanel
    Again, somewhat annoying to be charged based on data points when many other analytics providers have one flat fee. Implementation was good, but I might have tracked a few more detailed points if I had the option.
    Read full review
    Neo Technologies
    No answers on this topic
    Alternatives Considered
    Mixpanel
    • There was not really any other competitors for this specific use case that had a chance
    • We used Google Analytics for some things but obviously, GA is anonymous data so not useful for product teams with users
    • Other solutions out there seemed to be too expensive and this was the most recommended
    • Heap seemed to be the best OTHER option but didn't take the time to evaluate
    Incentivized
    Read full review
    Neo Technologies
    Neo4j is a graph store and has different use cases compared to another NoSQL Document store like MongoDB. MongoDB is a bad choice when joins are common as existing operators for joining two documents (similar to tables in a relational store) as Mongo 3.5 use SQL like join algorithms which are expensive. MongoDB is a great choice when distributed schemaless rich document structures are important requirements. Cross document transaction support is not native to MongoDB yet, whereas Neo4J is ACID complaint with all its operations.
    Incentivized
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    Return on Investment
    Mixpanel
    • We've been able to increase the funnel conversions of one of our new product funnels from a 1% conversion rate to a 5% conversion rate.
    • We've been able to increase the CTR on another of our main product pages from ~3% to ~10% (so far)
    • We've been able to segment out how users from different traffic sources behave, allowing us to eliminate thousands of dollars of wasteful spending on advertising campaigns that weren't working.
    Incentivized
    Read full review
    Neo Technologies
    • Positive: Less complex queries on graph structures, than in relational databases.
    • Negative: maintenance is a huge deal, things doesn't work and break, requiring lengthy restore operations.
    Read full review
    ScreenShots

    Mixpanel Screenshots

    Screenshot of Mixpanel's Insights report enables you to see how often users perform meaningful actions, monitor growth of key user cohorts, like power users, and slice and dice trends by any attribute.Screenshot of Mixpanel's powerful Flows report enables you to identify top user paths to see where people get stuck, and discover actions users take before, after, or between key events.Screenshot of Mixpanel's Retention report helps you understand how often users return and visualize feature stickiness. You can also slice and dice retention data to identify user groups that retain best and to find out what causes churn.