monday CRM vs. Salesforce Nonprofit Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
monday CRM
Score 8.3 out of 10
N/A
monday CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.
$45
per month 3 seats (minimum)
Salesforce Nonprofit Cloud
Score 9.2 out of 10
N/A
Salesforce for Nonprofits, the Salesforce.org Nonprofit Cloud, is a nonprofit constituent relationship management platform from Salesforce, which supports constituent engagement, fundraising, and grants. Nonprofit editions contain Salesforce Lightning Edition along with the former Nonprofit Success Pack (NPSP) combined.
$36
per month per user
Pricing
monday CRMSalesforce Nonprofit Cloud
Editions & Modules
Basic
$15
per month per seat
Standard
$20
per month per seat
Pro
$33
per month per seat
Enterprise
Contact Sales
Sales Cloud - EE
$36
per month per user
Sales + Service Cloud - EE
$48
per month (billed annually) per user
Nonprofit Cloud - EE
$60
per month (billed annually) per user
Nonprofit Cloud - UE
Contact
Offerings
Pricing Offerings
monday CRMSalesforce Nonprofit Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details18% discount for annual pricing. Plans start with 3 seats.
More Pricing Information
Community Pulse
monday CRMSalesforce Nonprofit Cloud
Features
monday CRMSalesforce Nonprofit Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
monday CRM
7.1
75 Ratings
9% below category average
Salesforce Nonprofit Cloud
-
Ratings
Customer data management / contact management7.868 Ratings00 Ratings
Workflow management8.073 Ratings00 Ratings
Territory management6.741 Ratings00 Ratings
Opportunity management7.066 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)7.059 Ratings00 Ratings
Contract management6.751 Ratings00 Ratings
Interaction tracking6.754 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
monday CRM
7.1
56 Ratings
8% below category average
Salesforce Nonprofit Cloud
-
Ratings
Lead management7.156 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
monday CRM
7.5
71 Ratings
2% below category average
Salesforce Nonprofit Cloud
-
Ratings
Task management8.070 Ratings00 Ratings
Billing and invoicing management7.149 Ratings00 Ratings
Reporting7.560 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
monday CRM
6.8
69 Ratings
11% below category average
Salesforce Nonprofit Cloud
-
Ratings
Forecasting5.857 Ratings00 Ratings
Pipeline visualization7.366 Ratings00 Ratings
Customizable reports7.360 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
monday CRM
6.8
68 Ratings
12% below category average
Salesforce Nonprofit Cloud
-
Ratings
Custom fields6.868 Ratings00 Ratings
Custom objects6.660 Ratings00 Ratings
Scripting environment7.241 Ratings00 Ratings
API for custom integration6.542 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
monday CRM
8.0
62 Ratings
4% below category average
Salesforce Nonprofit Cloud
-
Ratings
Single sign-on capability8.455 Ratings00 Ratings
Role-based user permissions7.662 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
monday CRM
8.2
40 Ratings
10% above category average
Salesforce Nonprofit Cloud
-
Ratings
Marketing automation8.240 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
monday CRM
8.0
64 Ratings
6% above category average
Salesforce Nonprofit Cloud
-
Ratings
Mobile access8.064 Ratings00 Ratings
Best Alternatives
monday CRMSalesforce Nonprofit Cloud
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Bonterra Network for Good
Bonterra Network for Good
Score 9.5 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Bloomerang CRM
Bloomerang CRM
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
monday CRMSalesforce Nonprofit Cloud
Likelihood to Recommend
8.6
(85 ratings)
9.0
(30 ratings)
Likelihood to Renew
9.5
(5 ratings)
10.0
(1 ratings)
Usability
8.7
(82 ratings)
8.0
(2 ratings)
Support Rating
7.0
(57 ratings)
9.0
(9 ratings)
Implementation Rating
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
monday CRMSalesforce Nonprofit Cloud
Likelihood to Recommend
monday.com
Our Integrated/brand marketing and Lifecycle marketing teams find monday CRM to be particularly useful for project management. Integrated marketing uses monday to build out our yearly promotional calendar, which keeps the entire company informed on all the launch and sale details for the year, across both retail and digital channels. The Lifecycle marketing team uses monday CRM to track individual campaign projects, mainly consisting of email asset creation. There are times when monday is not the preferred CRM platform, such as data and analytics tracking, project performance tracking, or scenarios when immediate feedback is required.
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Salesforce
I’d say it’s very well suited for organizations looking to move toward AI integrations and make more data-driven decisions. As I mentioned, I’ve also used the competing product from Blackbaud, which is a very closed system — you can’t really pull out the data. Salesforce, on the other hand, has a big advantage with its APIs, allowing you to extract data, store it in Data Cloud, and do much more with it.
However, if your requirements aren’t clearly defined or if there’s heavy customization involved, the implementation can get messy. So I wouldn’t recommend using Salesforce Nonprofit Cloud in cases where the requirements and structure aren’t clearly laid out.
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Pros
monday.com
  • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
  • It is very useful in automating the processes of relevant departments.
  • The field names, types, and data you enter can be customized as per your organization's requirements.
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Salesforce
  • NPSP is designed to help with donor management.
  • There are free add-ons for volunteer management.
  • There is a new Program Management Module to better manage program participation and attendance.
  • Campaigns help organize and report on marketing efforts though we use a third-party solution to send out marketing materials.
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Cons
monday.com
  • It takes a while to get used to the UX if you are used to Hubspot or another CRM
  • We are still testing mass email functionality, it's a little less intuitive vs Hubspot
  • The quote/invoice forms are not pre-built into the CRM the way they are in Hubspot, so you have to manually set those up. Some might see that as a positive thing because it's more flexible with your respective tech stack, but it required more research on our end to make sure we set it up to flow efficiently.
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Salesforce
  • Not an easy lift right out of the box unless you completely rule out customization
  • Not "free to own" even if the grant is free because you'll need about 0.25 FTE to maintain it
  • Constantly being updated which is cool but many items are "forced" and you must respond
  • Lots and lots of customization are required to equal many canned solutions available for any one particular feature set (but none of them can cover the breadth and flexibility of SF)
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Likelihood to Renew
monday.com
It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
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Salesforce
There is really no other tool to compare and especially since Salesforce for Nonprofits is free!!
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Usability
monday.com
It's a really easy to use and improve tool, that helps you to quickly master its functions and then helps you to improve the features usage as quickly as you learned the basis. Any doubts you have are easily solved by the contents and tutorials it provides, and if it doesn't solve it, the team is always quick to reply and help you.
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Salesforce
I think Salesforce has so much functionality that it makes it difficult in terms of overall usability. Once you can figure it out, it's a 10/10, it's just getting there. If you're willing to do the work to figure it out then you're golden. For what it's worth, I don't know if you're going to find something with this level of functionality that's easier to figure out
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Support Rating
monday.com
When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
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Salesforce
I have never had bad conversations with any support people with Salesforce but we also have not used them very much. I put it a little less because we are struggling to switch to lightning (some of our custom features do not migrate well) and it feels like the help and support for a little organization is not incredibly helpful unless we want to spend a lot of money.
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Implementation Rating
monday.com
It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
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Salesforce
No answers on this topic
Alternatives Considered
monday.com
Monday is significantly better. Not only is it more aesthetically pleasing it is just better overall. I feel as if Monday has a better system in regard to keeping track of all the files we have. Moreover, I also feel like the fact that it allows me to tag my other coworkers enables me to have better communication in the office.
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Salesforce
As a cloud native organization with no previous Microsoft infrastructure, Salesforce was a more logical and effective option for us. The suite of products was also far more comprehensive and required less customization. We were able to adopt a "configure not code" approach to our development of systems to support our mission that lowered the cost of upgrades.
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Return on Investment
monday.com
  • I feel since we integrated to monday CRM, that the speed of our invoicing rate has increased, due to the easier navigation monday CRM provides.
  • Communication with other peers & departments has become easier to reach out since we all share this platform and able to tag the needed person.
  • We are also able to view and give reports easier to our VP's/ higher up, providing visibility and graphs of our trending sales numbers categorized by each store with different sales type.
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Salesforce
  • New email platform (integrated with Salesforce and based on Salesforce segmentation) increased open rate by 7%
  • Using Salesforce Flows to design a custom batch process for approving small grants reduced days of work to one or two clicks.
  • We replaced a paper system (walking around with a clipboard) to a virtual system (you can do it from anywhere!) for approving payments.
Read full review
ScreenShots

monday CRM Screenshots

Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.

Salesforce Nonprofit Cloud Screenshots

Screenshot of Case ManagementScreenshot of Contact RecordScreenshot of Home DashboardScreenshot of Management ModuleScreenshot of Marketing Cloud for Nonprofits