monday.com vs. Zenhub

monday.com is the best time and task managing tool I've used while working in a design team. It can be customized extensively and adapted to a company's and team's needs. In my particular case, it has helped enormously to separate the tasks from the design team from the software development team, who have different needs.

If you have more than 2 developers this thing is basically a requirement within github to manage sprints if you use agile methodology. Why use a different website entirely when you can run your entire board right from github itself? I've tried other solutions but basing everything on github issues makes it so no duplicate work has to take place. If the UX quirks and mobile were fixed this would be 10/10 for me! If you're only one or two devs on a team it may be overkill to use, but if you're going to scale it's better to put the process in early.

• Manage tasks across multiple projects and people seamlessly
• Houses team member routines and workflows so nothing falls through the cracks
• Keeps communication clear as it's all done within the item updates
• Weekly team meetings are hosted in Monday so that tasks can be assigned on the spot

• ZenHub has a lot of basic functionality, so that limits the complexity of the application
• The ability to provide user defined labels and customize pipelines provides flexibility
• The integration with GitHub provides a seamless process

• Exporting of Gantt charts for PowerPoint Presentations
• Easier integration needed with Microsoft Azure ADO
• Date Completion versus Due Date versus Completion Status - The completion status was often wrong, even though the project was completed by the due date. Seems to have corrected itself over time. So maybe there was an issue (bug) that was fixed.

• Additional communication/collaboration inside the platform would be helpful
• Integration with additional systems like Slack would be a plus
• sometimes web pages load slowly, but for the most part things are alright

We rely on monday.com to track clients. There is currently not another software out there that we would prefer to use for client management, so I do not see a reason why we wouldn't renew our subscription with monday.com.

Though I think I'm fairly technically savvy, I did not need training to create boards and systems that were familiar to me. And when I do need some guidance, I have been successful in finding help with simple searching or have had great success with getting help from the Team at monday.com just by asking a question.

ZenHub is one of the best GitHub repo-management software integrating the usage of work-boards and task management, with the ability to integrate several team members to the work table. This method makes the team more organized since everyone can keep track of their time and tasks of themselves and also others, so you can see how fast your teammates are working or if they need any help with something they're working on.

There have only been 2 instances in the past year where monday.com was down.

Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")

Unfortunately, this is one of the most significant areas for improvement with Monday.com. Monday.com boasts 24/7 service, but in my experience, it does little to deliver. On several occasions, I have reached out to Monday with long delays and lagging response times. This seems to be the one area where other platforms have Monday.com beat. While this platform is my favorite, its lackluster customer service has tainted my experience and motivated me to look elsewhere for similar services.

Support is good, but quite honestly, I haven't needed any support since 2015. As I remember, I was required to open a ticket and had to wait a few days for resolution. I give it a rating of 8 because of the lag in getting a solid resolution, but it was resolved adequately.

To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.

We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.

We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!

I have used Workfront in the past, which in my experience, is best with a traditional waterfall methodology, similar to Microsoft Project and the other more traditional project management software projects. ZenHub is truly designed around the agile methodology. Other products that claim they are agile oriented seem to just be adjusting and tweaking their traditional product to include a few agile features.

For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.

• Personally, I feel like I've been easily getting at least 10x-20x the number of projects done since using Monday. Going from having to keep track of assignments via marking emails as unread to tracking projects in monday.com has SUPERCHARGED the way I work.
• It has brought my team together into a cohesive whole. Being able to tag each other in project updates, create new projects and assign them to each other, and see where everyone is at on their tasks has saved so much time emailing/messaging people and helped us each appreciate what everyone else contributes more. We're communicating way better!
• Being able to search for documents and project updates has made my work more efficient. I no longer have to ask someone to email me a graphic or document - I can simply search for the related task in monday.com and grab what I need!

• Allowed us to move from Azure Boards to Github
• Reduced our costs
• Allowed us to get closer to a new market (Github users) by allowing us to familiarize ourselves with their workflows and tools