Moogsoft vs. ScienceLogic SL1

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Moogsoft
Score 8.7 out of 10
N/A
Moogsoft is an IT alert management platform from the San Francisco-headquartered company of the same name with an office in the UK... also comprising the original developers of IBM's acquired Netcool technology.
$417
per month
ScienceLogic SL1
Score 8.6 out of 10
Enterprise companies (1,001+ employees)
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.
$7.50
per month per node
Pricing
MoogsoftScienceLogic SL1
Editions & Modules
Free
$0
Essentials
$417
per month
Advanced
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
MoogsoftScienceLogic SL1
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
More Pricing Information
Community Pulse
MoogsoftScienceLogic SL1
Considered Both Products
Moogsoft

No answer on this topic

ScienceLogic SL1
Chose ScienceLogic SL1
It significantly improves MTTR. Real-time monitoring using AI/ML is great.
Chose ScienceLogic SL1
Overall ease of use, cost effective and it's the company's only focus.
Top Pros
Top Cons
User Ratings
MoogsoftScienceLogic SL1
Likelihood to Recommend
10.0
(3 ratings)
8.4
(177 ratings)
Likelihood to Renew
-
(0 ratings)
8.4
(15 ratings)
Usability
-
(0 ratings)
8.9
(10 ratings)
Availability
-
(0 ratings)
8.4
(11 ratings)
Performance
-
(0 ratings)
8.2
(11 ratings)
Support Rating
-
(0 ratings)
8.8
(18 ratings)
In-Person Training
-
(0 ratings)
9.0
(2 ratings)
Online Training
-
(0 ratings)
7.7
(2 ratings)
Implementation Rating
-
(0 ratings)
7.9
(52 ratings)
Configurability
-
(0 ratings)
8.0
(5 ratings)
Ease of integration
-
(0 ratings)
8.5
(14 ratings)
Product Scalability
-
(0 ratings)
8.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
MoogsoftScienceLogic SL1
Likelihood to Recommend
Moogsoft
Moogsoft is well suited in below scenarios - 1. If you are looking for a Event Management layer tools. 2. If you are looking for event correlations, suppression and enhancement feature before opening a ticket in ITSM layer tool. 3. If you are looking for enabling corrective actions even before opening a ticket at MOM layer and AI-ML capabilities in monitoring world.
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ScienceLogic
For the last ten years, ScienceLogic SL1 has been my go-to recommendation for monitoring platforms. Its ease of learning curve and its out-of-the-box capabilities provide a majority accurate representation of alerting expectations with their eagerness to offer customizable solutions for one-off needs.
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Pros
Moogsoft
  • Event Management Tools
  • Event Enrichment
  • AIOps and ML features
  • Entropy based prediction
Read full review
ScienceLogic
  • Automation in terms of alert and ticket enrichment with diagnostic details
  • Incident ticket reduction, reducing operations workload
  • Alerting and ticketing
  • Account team is outstanding, very supportive on issues and with feature requests
  • Support is great, especially on the critical issues when you need them
  • ScienceLogic aggressively pursues customer engagement and improvements.
  • Recently added ChatOps and Ideas Boards are examples
  • Dynamic application and Powerpack framework enables quick build and share and as such many community built Powerpacks are available
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Cons
Moogsoft
  • Automation
  • Config files
  • Ansible
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ScienceLogic
  • Cisco ACI Monitoring has some challenges with Rest APIs as we are facing some issue with the endpoint alerting which we don't have a way to properly snooze.
  • Alerts or KPIs needs to be flexible so it can adept easily while we migrate form any other tool in the market.
  • Tool should provide Flexibility locally in the configuration so that we don't have to alter the Global settings until/unless thing is required on a Global span.
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Likelihood to Renew
Moogsoft
No answers on this topic
ScienceLogic
We migrated away from our 20-year-old homegrown solution and have no back-tracking capability. ScienceLogic is demonstrating new capabilities that we would not have been able to do on our own using our legacy system.
We understand the capabilities of competitors based on our bake-off selection where ScienceLogic won on capabilities and future near-term potential (expandability, platform growth). We know that those competitors are not really close to where we have been able to push ScienceLogic (as a partner).
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Usability
Moogsoft
No answers on this topic
ScienceLogic
Product is capable of monitoring different
technologies like OS, MS Infra apps, cloud services, Databases, network etc...
this can be a single solution for most of the technologies end to end monitoring

It is more flexible for customization and
support is good
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Reliability and Availability
Moogsoft
No answers on this topic
ScienceLogic
Science Logic SL1 provides the option of Distributed deployment where multiple instances of each appliance can be deployed to manage the load and availability. SL1 provides a High Availability feature for Database Servers and Data Collection. If one of the Data Collectors in the collector group fails, it will automatically redistribute the devices from the failed Data Collector among the other Data Collectors in the Collector Group. The high availability feature for the Database server ensures that SL1 performs failover automatically to another server without causing the outage to the application.
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Performance
Moogsoft
No answers on this topic
ScienceLogic
The performance is entirely dependent on the complexity of the environment/network being used to host the platform. Outside of those factors, the platform runs very efficiently and quickly out of the box. We have integrations with other platforms and neither seem to take a hit from our moderate API usage. Any issues with performance would be experienced by choices made in infrastructure or complexity of things built by the customer to display in the GUI (overly complicated and cluttered dashboards for example)
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Support Rating
Moogsoft
No answers on this topic
ScienceLogic
So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
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In-Person Training
Moogsoft
No answers on this topic
ScienceLogic
On our side (students), we had a number of teams who were provided the deep developer training.
Of those students, the customized training provided a complete, 5 day training which enabled the deployed platform team to successfully deploy and mitigate user-experience issues for the vast majority of our end-users, including some of the teams who attended the developer training.

The knowledge kept pace with the class and sped up / slowed down (within the time constraints) as needed throughout the course.

This was developer to developer training and for those students who were developers the training worked well. For those who were just coders it probably worked less well as some of the topics still do not apply (a function of our course outline specification based on our knowing nothing).

Due to problems in sequencing we did the developer course BEFORE the admin course and realized that our requested ORDER was wrong.

The onsite admin course was much better received and led to deeper understanding of the developer course held a few weeks prior.
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Online Training
Moogsoft
No answers on this topic
ScienceLogic
Only cover the basic, the most powerfull part of the tool was not covered.
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Implementation Rating
Moogsoft
No answers on this topic
ScienceLogic
I've not been too involved with this portion. SL1 fails to find all the devices to be monitored and has actually taken a very long time. I'm very unsure if this is an SL1 problem or the single individual our company has implemented to the product. My company began implementing this product 10 months ago, and it has just recently been added to production and utilized by the NOC.
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Alternatives Considered
Moogsoft
Moogsoft has the similar capabilities as of SPLUNK, MuleSoft and ServiceNow however it's a unique product in terms of its internal functioning and application framework. While ServiceNow is a SaaS application Moogsoft on the other side comes with On-Prem as well as SaaS offering which gives pretty much flexibility in choosing the right solution as per the customer requirement.
Read full review
ScienceLogic
Agentless monitoring is the best part of ScienceLogic SL1 monitoring, which is asked for by all the customers. UI is good and easy to handle. Port status from ScienceLogic SL1 collectors is easy even with bulk servers. The overall product is good for basic INFRA monitoring. Managing customer requirements is also achievable.
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Scalability
Moogsoft
No answers on this topic
ScienceLogic
Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
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Return on Investment
Moogsoft
  • Unique Event Handling and Management
  • Situation-based event grouping
  • Auto Remediation of issues using tight integration options
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ScienceLogic
  • we are still in the process of implementation
  • after all of our production devices are onboarded to SL1, we will be able to bring network monitoring in-house instead of it being outsourced as it is now
  • I am Engineer/SL1 user only, therefore I cannot comment on ROI or similar numbers
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