MS SharePoint / SQL vs Pega Platform | TrustRadius

What users are saying about

Score 8.3 out of 10

Based on 1011 reviews and ratings

Score 8.1 out of 10

Based on 199 reviews and ratings

Feature Rating Comparison

MS SharePoint / SQL

Pega Platform

Pixel Perfect reports

Customizable dashboards

Report Formatting Templates

MS SharePoint / SQL

Pega Platform

Drill-down analysis

Formatting capabilities

Integration with R or other statistical packages

Report sharing and collaboration

MS SharePoint / SQL

Pega Platform

Publish to Web

Publish to PDF

Report Versioning

Report Delivery Scheduling

Delivery to Remote Servers

MS SharePoint / SQL

Pega Platform

Pre-built visualization formats (heatmaps, scatter plots etc.)

Location Analytics / Geographic Visualization

Predictive Analytics

MS SharePoint / SQL

Pega Platform

Multi-User Support (named login)

Role-Based Security Model

Multiple Access Permission Levels (Create, Read, Delete)

Single Sign-On (SSO)

MS SharePoint / SQL

Pega Platform

Responsive Design for Web Access

Dedicated iOS Application

Dedicated Android Application

Dashboard / Report / Visualization Interactivity on Mobile

MS SharePoint / SQL

Pega Platform

REST API

Javascript API

iFrames

Java API

Themeable User Interface (UI)

Customizable Platform (Open Source)

MS SharePoint / SQL

Pega Platform

Dashboards

Standard reports

Custom reports

MS SharePoint / SQL

Pega Platform

Process designer

Process simulation

Business rules engine

SOA support

Process player

Support for modeling languages

Form builder

Model execution

MS SharePoint / SQL

Pega Platform

Social collaboration tools

MS SharePoint / SQL

Pega Platform

Content management

Pros

Flexible - able to make any changes we would like vs traditional service desk system.
ROI - We were already using SharePoint for internal intranet, so we are simply getting more use out of licensing we had already committed to.
Easy to use for end users.

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Verified User

Manager in Information Technology

Government Administration Company, 1001-5000 employees

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Quick development time. Much of the Pega "rules" are easy to configure and implement.
Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.

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Verified User

Employee in Information Technology

Information Technology & Services Company, 51-200 employees

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Cons

It is hard to setup and nightmare
It requires a of infrastructure, thus it could be costly because of requirement and licensing required for everything to run smoothly
If it is not setup and organized properly from the beginning it could be maintenance nightmare
It is hard to have "test" environment to do patches or similar

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Verified User

Administrator in Information Technology

Higher Education Company, 501-1000 employees

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Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.

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Verified User

Engineer in Information Technology

Information Technology and Services Company, 10,001+ employees

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Likelihood to Renew

MS SharePoint / SQL 8.8

Based on 7 answers

This was a long-term buy-in from a corporate perspective, to remain in the SharePoint space. Migration is certainly possible, which is good for planning and having options further out. At this point, the only planned migration is to eventually move the architecture up to SharePoint/SQL 2013. At that point, we will be able to leverage some greater efficiencies, some enhanced content design and management features, and some more current social features. It is well worth a full consideration in any shop looking at a new implementation of or migration to SharePoint (although you will probably be considering 2013 versions or beyond in those discussions), but the platform should be a strong competitor to any alternatives. Realizing the capability of a fully-branded and customized website was not part of the original choice for the architecture at Lincoln, but seeing it implemented and functioning now with this capacity far beyond original expectations has certainly cemented plans to continue using it.

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IT Analyst/Developer

Lincoln Financial GroupFinancial Services, 5001-10,000 employees

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Pega Platform 10.0

Based on 6 answers

Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals

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Verified User

Vice-President in Information Technology

Insurance Company, 1001-5000 employees

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Usability

MS SharePoint / SQL 8.3

Based on 5 answers

SharePoint is very complex. This makes usability somewhat difficult from an IT perspective. An IT generalist will be able to pick it up and run with basic tasks. More customized functions would require significant specialized training and therefore limit what a standard user would be able to achieve. From an end user perspective, it's pretty straightforward to use.

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Verified User

Administrator in Information Technology

Public Safety Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Support Rating

MS SharePoint / SQL 9.0

Based on 7 answers

It's been fantastic in terms of Premier Support so far. If there is an issue and if you report if the product has an issue, they will act upon it immediately. In some cases, if you design/develop something using the platform, Microsoft appreciates it and... publishes it on their public website. But you have to wait for some time if it is a non-Premier Support issue as you may experience delays.

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Harish Engolkar

Splz Senior Infra Engg.

Mphasis an HP companyComputer Software, 10,001+ employees

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Pega Platform 6.5

Based on 12 answers

It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.

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Verified User

Manager in Customer Service

Financial Services Company, 5001-10,000 employees

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Online Training

No score

No answers yet

No answers on this topic

Pega Platform 8.0

Based on 1 answer

The online training is an excellent one, but still it is missing hands on development.

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Verified User

Team Lead in Information Technology

Insurance Company, 1001-5000 employees

View all 1 answers on this topic

Implementation Rating

MS SharePoint / SQL 7.0

Based on 4 answers

Not implemented in best practice way, there are many customizations

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IT R&D Manager

ComverseTelecommunications, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

I have used both Google Drive and Zoho Docs which seem similar to MS SharePoint. The main differences I noticed as a user is that the user interfaces in both Google Drive and Zoho Docs were much more intuitive and they were much easier to navigate than MS SharePoint. There are a lot more things that you can do with MS SharePoint, but for a smaller company, it may not be worth the investment.

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Verified User

Engineer in Engineering

Design Company, 51-200 employees

View all 72 answers on this topic

We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.

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Verified User

Program Manager in Professional Services

Computer Software Company, 10,001+ employees

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Return on Investment

I've installed SharePoint in many different industries and each industry has seen greater collaboration among their teams both locally and nationally. The ability to collaborate more efficiently has reduced the need to have employees centrally located.
Companies which have used SharePoint in a end user training portal have had great ROI, since they can create the content once and share with all their users who subscribe to their training service. The web content management aspect of SharePoint is a very helpful feature.

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Verified User

Consultant in Information Technology

11-50 employees

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For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users

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Verified User

Consultant in Information Technology

Information Technology and Services Company, 10,001+ employees

View all 71 answers on this topic

Screenshots

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Starting Price

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MS SharePoint / SQL Editions & Modules

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Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

$90 Per User Per Month

Pega Platform Editions & Modules

Edition

Starter	$90.00¹

Per User Per Month

Additional Pricing Details

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Rating Summary

MS SharePoint / SQL

Pega Platform

MS SharePoint / SQL

Pega Platform

MS SharePoint / SQL

Pega Platform

MS SharePoint / SQL

Pega Platform

MS SharePoint / SQL

Pega Platform

MS SharePoint / SQL

Pega Platform

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