What users are saying about
14 Ratings
2 Ratings
14 Ratings
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Score 9 out of 100
2 Ratings
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Score 4.8 out of 100

Likelihood to Recommend

Muck Rack

MuckRack is best at getting a good picture of one person's interests and what they like to write about. It helps me build very specific media lists. I don't spray and pray with my outreach. Everything is very targeted and MuckRack lets me find exactly who could be receptive to my story.
Jennifer Harrison, APR | TrustRadius Reviewer

TVEyes

Simply put, TVEyes is a wonderful monitoring suite that enables us to quickly access broadcast clips from campaigns we run on behalf of our clients. It's far more efficient than the old-school tape delivery companies, but it does have room for improvement. If you're running a campaign that's likely to result in broadcast coverage, TVEyes is probably the best option for monitoring and reporting. The same holds true if you are running a paid media campaign that includes added-value broadcast elements.
Anonymous | TrustRadius Reviewer

Pros

Muck Rack

  • Identify journalists and influencers not in traditional media databases.
  • Understand what journalists are talking about topics relevant to your clients.
  • Bios: love being able to search bios, including confirming beats and interests.
Anonymous | TrustRadius Reviewer

TVEyes

  • TVEyes has a powerful search function that allows us to narrow searches for specific clients and/or campaigns by keyword.
  • TVEyes affords us the ability to access and download a clip with relative ease, no matter what market or station the clip is from.
  • TVEyes provides metrics for the sake of reporting, which enables us to quickly provide insights to clients on the success of a campaign.
Anonymous | TrustRadius Reviewer

Cons

Muck Rack

  • Muck Rack's main area of improvement needed is simply that it lacks contact information for a large chunk of journalists. Anyone from a lesser known publication is usually not included.
Anonymous | TrustRadius Reviewer

TVEyes

  • The clip editing feature, while useful and important, is fairly clunky. There could be an improvement in the way you fine-tune what you need.
  • Downloading clips is a multi-step process that could be far less involved.
Anonymous | TrustRadius Reviewer

Support Rating

Muck Rack

Muck Rack 8.3
Based on 6 answers
Any time I have had an issue or a question about something on the platform, someone on the chat now function has always answered within 10 mins at most! Everyone I have worked with has been extremely friendly and quick to solve. There is never the inconvenience of having to call, talk to a robot, or deal with an automated email. Customer service is extremely personal and each account also has a designated account manager to oversee the relationship
Anonymous | TrustRadius Reviewer

TVEyes

No score
No answers yet
No answers on this topic

Alternatives Considered

Muck Rack

I have used a number of different products for PR purposes including Muck Rack, Cision Point, Gorkana and good old Google searching. I find Gorkana to be the best with Muck Rack in a close second. Both are great for list building and finding the right target to pitch at a media outlet.
Anonymous | TrustRadius Reviewer

TVEyes

TVEyes offers better pricing and easier access when compared to the Critical Mention platform. It's also easier to use and faster. Cision and Meltwater just don't offer the same depth of access to coverage as TVEyes. TrendKite is a complementary piece of software we use in-house for media monitoring, and they just partnered with TVEyes for broadcast coverage, so there's a lot of consistency in what we're monitoring and reporting.
Anonymous | TrustRadius Reviewer

Return on Investment

Muck Rack

  • It's hard to measure ROI but I can say this: I have discovered and build relationships with media I may have had a hard time locating before. MuckRack has probably increased my efficiency by 50 percent and doubled my effectiveness.
  • I haven't looked a media databases in about 2 years but it is a much more cost effective media database than the big, traditional ones that everyone else has.
Jennifer Harrison, APR | TrustRadius Reviewer

TVEyes

  • It's essential to be able to share coverage with clients, and clients can be impatient. TVEyes gives us the ability to access and share a clip quickly. That keeps clients happy.
  • The cost of the subscription is fairly low in exchange for the ability to access a universal broadcast coverage platform like TVEyes.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Muck Rack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TVEyes

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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