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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Muck Rack

    Score8.2 out of 10
    N/AMuck Rack is a public relations offering from Sawhorse Media.

    $5,000

    per year

    TVEyes

    Score10 out of 10
    N/ATVEyes is a global media monitoring solution for TV, radio and online video and audio. Accordingly, TVEyes provides a television and radio monitoring platform that enables its users to search, view, report on, analyze and archive U.S. (national and all 210 DMAs) and international audio and video content. TVEyes is often used as a research tool by marketing professionals in PR, brand, media communications, crisis / reputation management and journalism.N/A
    Pricing
    Muck RackTVEyes
    Editions & Modules
    Muck Rack
    5,000
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Muck RackTVEyes
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Send us a message and one of our reps will be in touch. Together, we’ll come up with a package that covers your media monitoring needs and fits your budget.
    More Pricing Information
    Community Pulse
    Muck RackTVEyes
    Considered Both Products
    Muck Rack
    Chose Muck Rack
    Although it is sold as an all-in-one solution, my experience is that Muck Rack does not come close to comparing to the quality of a combination of Cision and Critical Mention. Comparing costs, Muck Rack's price tag is about the same as what we paid for both of the others, so …
    Incentivized
    TVEyes, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    11 Answers
    No answers on this topic
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    85%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    63%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Best Alternatives
    Muck RackTVEyes
    Small Businesses
    Help a Reporter Out (HARO)
    Score5 out of 10
    Help a Reporter Out (HARO)
    Score5 out of 10
    Medium-sized Companies
    Cision Communications Cloud
    Score8 out of 10
    Cision Communications Cloud
    Score8 out of 10
    Enterprises
    Meltwater
    Score7.6 out of 10
    Meltwater
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Muck RackTVEyes
    Likelihood to Recommend
    5.6
    (15 ratings)
    4.0
    (1 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Muck RackTVEyes
    Likelihood to Recommend
    Muck Rack
    Muck Rack has been well suited for me when reporting and providing value add and ROI reporting to clients who are investing in publications. Not only has it been great creating media lists, drafting, sending out, and tracking pitches, but the ability to track coverage and export a report that showcases the reach, impact, and media value has been so beneficial for me. So, if you are working with clients in an external communications capacity, then the Muck Rack tools are very flexible and can fit your needs very well.
    Incentivized
    Read full review
    TVEyes, Inc.
    Simply put, TVEyes is a wonderful monitoring suite that enables us to quickly access broadcast clips from campaigns we run on behalf of our clients. It's far more efficient than the old-school tape delivery companies, but it does have room for improvement. If you're running a campaign that's likely to result in broadcast coverage, TVEyes is probably the best option for monitoring and reporting. The same holds true if you are running a paid media campaign that includes added-value broadcast elements.
    Incentivized
    Read full review
    Pros
    Muck Rack
    • Muck Rack offers a robust and highly targeted media research tool that allows you to build a customized media list to launch a media relations campaign.
    • Muck Rack's customer support team is quite good and is very responsive.
    • Muck Rack's sales team does a great job of explaining how their solution will effectively address the needs of the organization.
    Incentivized
    Read full review
    TVEyes, Inc.
    • TVEyes has a powerful search function that allows us to narrow searches for specific clients and/or campaigns by keyword.
    • TVEyes affords us the ability to access and download a clip with relative ease, no matter what market or station the clip is from.
    • TVEyes provides metrics for the sake of reporting, which enables us to quickly provide insights to clients on the success of a campaign.
    Incentivized
    Read full review
    Cons
    Muck Rack
    • Creating coverage reports is time-consuming and it is difficult to filter out unrelated coverage with the Boolean operator-driven functionality
    • Muck Rack does not integrate with our other monitoring and reporting tools, so for sharing reports everything needs to be manually exported and added to our reporting software.
    • Muck Rack does not include broadcast coverage monitoring in its normal package, and the functionality of the added broadcast tool is limited compared to other coverage monitoring tools.
    Incentivized
    Read full review
    TVEyes, Inc.
    • The clip editing feature, while useful and important, is fairly clunky. There could be an improvement in the way you fine-tune what you need.
    • Downloading clips is a multi-step process that could be far less involved.
    Incentivized
    Read full review
    Likelihood to Renew
    Muck Rack
    It's the best tool we've found for this type of product. It is not 100% critical to our daily responsibilities, but as a corporate tool made available to us, it is something we leverage on a weekly basis.
    Read full review
    TVEyes, Inc.
    No answers on this topic
    Usability
    Muck Rack
    Little training was required to leverage the tool. It is a very intuitive platform. The only troublesome aspect of the tool has been the email integration features, but that may be more of a security/IT issue with our corporate requirements than a Much Rack problem. Overall, it is a tool that anyone can leverage without much effort.
    Read full review
    TVEyes, Inc.
    No answers on this topic
    Support Rating
    Muck Rack
    I'm sure it's fine. I have never used their customer support, not even when a list does not save. I just figured there isn't much they can do since it was a search. They do have live chat to get answers quickly but most of the time I'm working on lists after hours (since it's a lot of admin and I can do it front of the TV) and no one is available.
    Incentivized
    Read full review
    TVEyes, Inc.
    No answers on this topic
    Implementation Rating
    Muck Rack
    I was not involved with the implementation.
    Read full review
    TVEyes, Inc.
    No answers on this topic
    Alternatives Considered
    Muck Rack
    Cision Media Contact Database. Honestly, it has been a long time since I used it, but I do remember being unhappy with the service. I thought its UI/UE was clunky at the time, but I didn't complain because I had free access to it.
    Incentivized
    Read full review
    TVEyes, Inc.
    TVEyes offers better pricing and easier access when compared to the Critical Mention platform. It's also easier to use and faster. Cision and Meltwater just don't offer the same depth of access to coverage as TVEyes. TrendKite is a complementary piece of software we use in-house for media monitoring, and they just partnered with TVEyes for broadcast coverage, so there's a lot of consistency in what we're monitoring and reporting.
    Incentivized
    Read full review
    Return on Investment
    Muck Rack
    • It's hard to measure ROI but I can say this: I have discovered and build relationships with media I may have had a hard time locating before. MuckRack has probably increased my efficiency by 50 percent and doubled my effectiveness.
    • I haven't looked a media databases in about 2 years but it is a much more cost effective media database than the big, traditional ones that everyone else has.
    Incentivized
    Read full review
    TVEyes, Inc.
    • It's essential to be able to share coverage with clients, and clients can be impatient. TVEyes gives us the ability to access and share a clip quickly. That keeps clients happy.
    • The cost of the subscription is fairly low in exchange for the ability to access a universal broadcast coverage platform like TVEyes.
    Incentivized
    Read full review
    ScreenShots

    TVEyes Screenshots

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