What users are saying about
20 Ratings
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Score 6.2 out of 100
Top Rated
45 Ratings
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Score 8 out of 100

Feature Set Ratings

    Recruiting / ATS

    6.1

    myStaffingPro

    61%

    UKG Dimensions

    Feature Set Not Supported
    N/A
    myStaffingPro ranks higher in 15/15 features

    Job Requisition Management

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    Company Website Posting

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    Publish to Social Media

    8.0
    80%
    4 Ratings
    N/A
    0 Ratings

    Job Search Site Posting

    7.0
    70%
    4 Ratings
    N/A
    0 Ratings

    Customized Application Form

    6.0
    60%
    4 Ratings
    N/A
    0 Ratings

    Resume Management

    5.0
    50%
    4 Ratings
    N/A
    0 Ratings

    Duplicate Candidate Prevention

    5.0
    50%
    4 Ratings
    N/A
    0 Ratings

    Candidate Search

    5.0
    50%
    4 Ratings
    N/A
    0 Ratings

    Applicant Tracking

    3.0
    30%
    4 Ratings
    N/A
    0 Ratings

    Collaboration

    3.0
    30%
    4 Ratings
    N/A
    0 Ratings

    Task Creation and Delegation

    3.0
    30%
    4 Ratings
    N/A
    0 Ratings

    Email Templates

    8.0
    80%
    4 Ratings
    N/A
    0 Ratings

    User Permissions

    4.0
    40%
    4 Ratings
    N/A
    0 Ratings

    Notifications and Alerts

    5.0
    50%
    4 Ratings
    N/A
    0 Ratings

    Reporting

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • myStaffingPro is rated higher in 1 area: Support Rating
    • UKG Dimensions is rated higher in 2 areas: Likelihood to Recommend, Usability

    Likelihood to Recommend

    8.0

    myStaffingPro

    80%
    11 Ratings
    8.4

    UKG Dimensions

    84%
    31 Ratings

    Likelihood to Renew

    6.2

    myStaffingPro

    62%
    6 Ratings

    UKG Dimensions

    N/A
    0 Ratings

    Usability

    6.7

    myStaffingPro

    67%
    2 Ratings
    7.8

    UKG Dimensions

    78%
    2 Ratings

    Availability

    8.0

    myStaffingPro

    80%
    2 Ratings

    UKG Dimensions

    N/A
    0 Ratings

    Support Rating

    8.0

    myStaffingPro

    80%
    8 Ratings
    7.0

    UKG Dimensions

    70%
    2 Ratings

    Online Training

    1.0

    myStaffingPro

    10%
    1 Rating

    UKG Dimensions

    N/A
    0 Ratings

    Likelihood to Recommend

    Paychex, Inc.

    myStaffingPro is very easy to configure and setup and takes less than 2 business days to configure and get it up and running. It facilitates the HR Business Partners in their recruitment activities. For the Open Position in the Organization, with the use of the software, they can quickly shortlist the candidates with quick mix and match of the requirements. Interviews can be scheduled with the candidate. If a Candidate is selected, the proper background screening process is initiated and finally, the Onboarding process is also tightly integrated within the software.
    Read full review

    UKG

    UKG Dimensions will work well with a company size of [fewer] than 10,000 employees. Once you hit over 10K, you start to notice that batch jobs will time out, clocks will perform slower or become unresponsive requiring manual restarts and the employee demographic will take hours to complete. Will the vendor has on their roadmap to increase the performance of the product, it is not at that point.
    Read full review

    Pros

    Paychex, Inc.

    • One strength of myStaffingPro is because of its heavy manual interface, there is a lot of detail and very specific reason codes. This is very useful for later reporting to get specific information on hires and rejects.
    • Also the ability to upload documents (CVs, resumes, phone screen notes, etc) is all located in a convenient place
    • The calendar function is good, there are stop measures to prevent double booking and the time zones are preset
    Read full review

    UKG

    • rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
    • The level of granularity on FAPs is very helpful for configuring access compared to other platforms
    • UI is very easy to follow and intuitive
    Read full review

    Cons

    Paychex, Inc.

    • This product is not particularly easy to use because it is not intuitive.
    • It is difficult to generate accurate reports.
    • It is difficult to add notes and find particular requisitions.
    • Does not integrate well with our internal system in changes candidates to employees.
    • If a step in the hiring process is missed, it does not give any notifications.
    Read full review

    UKG

    • You got to have a solution for employees with multiple jobs
    • Need to allow customers to easily access your integration technology
    • Your business structure is too restrictive and making the application far less flexible
    • Your professional service team needs a lot of improvement, especially in the execution part
    • Need to have a proven and working interface for business structure automation.
    Read full review

    Pricing Details

    myStaffingPro

    Starting Price

    Editions & Modules

    myStaffingPro editions and modules pricing
    EditionModules
    myStaffingPro Express1
    myStaffingPro2
    myStaffingPro Premier3

    Footnotes

    1. Per User per Month
    2. Per User per Month
    3. Per User per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Pricing is based on the number of users and configuration selected.

    UKG Dimensions

    Starting Price

    Editions & Modules

    UKG Dimensions editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Contact

      Likelihood to Renew

      Paychex, Inc.

      If I were a decision maker, I would not choose to renew myStaffingPro because of the overly manual process and lost productivity. I've found other ATS's that have the same functionality but are more intuitive, user friendly and appealing. Getting a hold of customer service and support was difficult and they were rarely able to fix the immediate issue.
      Read full review

      UKG

      No answers on this topic

      Usability

      Paychex, Inc.

      I have used a lot of applicant tracking systems in my career. I've always gone back to MSP saying that it's always been my favorite. It's easy to use, I've never worked with a system so easy to use. It's also easy to figure out if you don't know where something is located - you can typically figure it out on your own without having to ask anyone.
      Read full review

      UKG

      UKG Dimensions is very user-friendly from an employee and supervisor standpoint. It is very robust on an admin level and can get complicated; however, you can do so many things with it that is outweighs the complexity. The security for UKG Dimensions needs to be revamped however. It is very cumbersome and not user-friendly.
      Read full review

      Reliability and Availability

      Paychex, Inc.

      They are good about scheduling maintenance during overnight periods. There have been a few server issues with the e-signature system over the weekends.
      Read full review

      UKG

      No answers on this topic

      Support Rating

      Paychex, Inc.

      We recently had an issue where it was brought to our attention by a candidate that specializes in Information Assurance and Network Engineering that their site was missing a secure socket layer for entering in your ssn, which means that when entering it, your ssn is in plain text in plain site. It should hide it with dots or asterisks as you type it to make it secure like when you enter passwords online. I turned off the field that collects SSN's immediately and have been waiting for a response as to when this would be updated so I could turn it back on. I submitted this to our rep back in October 2013 and they said they would forward it to their IT team. I never received any further follow up as to whether or not they would be updating this. I sent a follow up email and left voice messages asking for a status update in Jan. 2014 with no response. I finally called again at the end of Feb. 2014 and emailed. The rep seemed put out that I was telling her I was frustrated with the lack of follow through and that I told her I needed a response on whether or not this would be resolved. She then forwarded me an email from the IT team that said they didn't think this was an actual requirement, they would look into it. Today she emailed to let me know the IT team will not be making any changes.

      Whether or not the issue above is a DoD issue or not, the length of time to receive the final response was way too long and involved too much follow up on my part. The fact that they are unwilling to update the SSN field is also troublesome. Even if this is not an actual DoD violation or a mandate, it's a pretty common practice on most websites for collecting private information. Would you enter your PIN number into an ATM if it showed your PIN number until you hit enter? Identity theft is very high these days and people should feel like the company cares enough to help provide that extra layer of protection of their personal information.

      This recent development has really changed my opinion of MyStaffingPro drastically since I last wrote my review
      Read full review

      UKG

      • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
      • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
      • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
      Read full review

      Alternatives Considered

      Paychex, Inc.

      We thought it would've been better than ADP, but it wasn't. Also, the sales person who sold us on Paychex promised that this and Paychex would be able to do a lot of things we needed, which turned out to be a lie when we were implementing it, and the MyStaffingPro expert told us it wasn't possible, and it never was. It wasn't as user friendly either.
      Read full review

      UKG

      UKG Dimensions provides an enterprise-wide integrated suite for timekeeping, staff scheduling, and clocks. We were an existing Workforce Central customer for timekeeping only and were interested in providing holistic experience between staff scheduling and timekeeping. In addition, [UKG] Dimensions established a great foundation for transitioning our organization from departmental focused scheduling solutions to enterprise.
      Read full review

      Return on Investment

      Paychex, Inc.

      • Positive - Went from tracking candidates to excel to having a proper tracking system to move candidates through the hiring process faster
      • Positive - Always working to improve current program to make it easier to use for recruiter, hiring managers, and candidates applying
      • Negative - Bumpy start, but after building a relationship with the staff, smooth sailing to what we invested in
      Read full review

      UKG

      • It is neutral. We enjoy having somewhat of a seamless system between HR, PR, and timekeeping.
      • When a person uses the Reset Password link, the system sends the user an email with a link to set their password. Then when the person logs in with their new password, the system forces the user to change their password a second time. This second password change is unnecessary and creates confusion.
      Read full review

      Screenshots

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