SurveyLab vs. UserTesting
SurveyLab vs. UserTesting
Product | Rating | Most Used By | Product Summary | Starting Price |
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SurveyLab | N/A | SurveyLab is a professional survey tool that can be used in the multiple areas that include: Customer Experience Managerment, HR (incl. 360 Feedback), Market Research, online tests and forms. The product has been in the market for 10 years. The vendor says their distinguishing feature is providing dedicated customer support and on-demand development for clients. The system also provides white-label opition and integrations with other tools, via API, which means a wide variety of… | N/A | |
UserTesting | N/A | UserTesting aims to enable every organization to deliver the best customer experience powered by human insight. The vendor states that with UserTesting’s on-demand Human Insight Platform, companies across industries can make accurate customer-first decisions at every level, at the speed business demands. | N/A |
SurveyLab | UserTesting | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
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SurveyLab | UserTesting | |
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Top Pros |
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Top Cons | No answers on this topic |
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Survey Format & Appearance |
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Survey Content |
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Survey Logic |
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Survey Reporting & Analytics |
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Survey Administration & Security |
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Survey Distribution |
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SurveyLab | UserTesting | |
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Small Businesses | Square 9 Softworks Score 9.7 out of 10 | Smartlook Score 8.5 out of 10 |
Medium-sized Companies | Qualaroo Score 6.7 out of 10 | Optimizely Web Experimentation Score 8.7 out of 10 |
Enterprises | Medallia Score 9.1 out of 10 | Optimizely Web Experimentation Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SurveyLab | UserTesting | |
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Likelihood to Recommend | 9.1 (1 ratings) | 8.1 (135 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (5 ratings) |
Usability | - (0 ratings) | 8.4 (123 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (125 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (3 ratings) |
Configurability | - (0 ratings) | 7.3 (1 ratings) |
Product Scalability | - (0 ratings) | 7.3 (1 ratings) |
Vendor post-sale | - (0 ratings) | 9.1 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (1 ratings) |
SurveyLab | UserTesting | |
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Likelihood to Recommend | 7 Points Ltd. | UserTesting |
Pros | 7 Points Ltd. | UserTesting |
Cons | 7 Points Ltd. | UserTesting |
Likelihood to Renew | 7 Points Ltd. No answers on this topic | UserTesting |
Usability | 7 Points Ltd. No answers on this topic | UserTesting |
Reliability and Availability | 7 Points Ltd. No answers on this topic | UserTesting |
Performance | 7 Points Ltd. No answers on this topic | UserTesting |
Support Rating | 7 Points Ltd. No answers on this topic | UserTesting |
Implementation Rating | 7 Points Ltd. No answers on this topic | UserTesting |
Alternatives Considered | 7 Points Ltd. | UserTesting |
Scalability | 7 Points Ltd. No answers on this topic | UserTesting |
Return on Investment | 7 Points Ltd. | UserTesting |
ScreenShots | SurveyLab Screenshots | UserTesting Screenshots |