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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cove Data Protection

    Score8.4 out of 10
    N/ACove Data Protection (formerly N-Able Backup) is designed to cover servers, datacenters, applications, and workstations, and is provided to ensure business continuity and at-a-glance assessment and fast issue resolution via customizable dashboard.N/A

    Smartsheet

    Score8.3 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Pricing
    Cove Data ProtectionSmartsheet
    Editions & Modules
    No answers on this topic
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Offerings
    Pricing Offerings
    Cove Data ProtectionSmartsheet
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsCove offers one flat rate per server or workstation and one flat per-user price for Microsoft 365, with cloud storage included. Each license carries a defined amount of included storage that is pooled across an MSPs customers, so smaller devices that use less can offset larger ones.A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    Cove Data ProtectionSmartsheet
    Considered Both Products
    N-able
    No answer on this topic
    Smartsheet
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    90%
    Would buy again
    62 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    97%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    12 Answers
    88%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    98%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    96%
    Implementation went as expected
    51 Answers
    Features
    Cove Data ProtectionSmartsheet
    Data Center Backup
    Comparison of Data Center Backup features of Cove Data Protection and Smartsheet
    Feature
    Cove Data Protection
    9.5
    19 Ratings
    12% above category average
    Smartsheet
    -
    Ratings
    Universal recovery8.616 Ratings00 Ratings
    Instant recovery9.515 Ratings00 Ratings
    Recovery verification9.617 Ratings00 Ratings
    Business application protection8.916 Ratings00 Ratings
    Multiple backup destinations8.817 Ratings00 Ratings
    Incremental backup identification9.817 Ratings00 Ratings
    Backup to the cloud10.018 Ratings00 Ratings
    Deduplication and file compression10.018 Ratings00 Ratings
    Snapshots10.012 Ratings00 Ratings
    Flexible deployment9.017 Ratings00 Ratings
    Management dashboard9.619 Ratings00 Ratings
    Platform support8.918 Ratings00 Ratings
    Retention options10.019 Ratings00 Ratings
    Encryption9.918 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Cove Data Protection and Smartsheet
    Feature
    Cove Data Protection
    -
    Ratings
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    Task Management00 Ratings9.8126 Ratings
    Resource Management00 Ratings10.0108 Ratings
    Gantt Charts00 Ratings9.0109 Ratings
    Scheduling00 Ratings9.8111 Ratings
    Workflow Automation00 Ratings9.2100 Ratings
    Team Collaboration00 Ratings10.0122 Ratings
    Support for Agile Methodology00 Ratings8.981 Ratings
    Support for Waterfall Methodology00 Ratings9.079 Ratings
    Document Management00 Ratings9.2101 Ratings
    Email integration00 Ratings9.0100 Ratings
    Mobile Access00 Ratings8.096 Ratings
    Timesheet Tracking00 Ratings9.762 Ratings
    Change request and Case Management00 Ratings8.169 Ratings
    Budget and Expense Management00 Ratings8.075 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Cove Data Protection and Smartsheet
    Feature
    Cove Data Protection
    -
    Ratings
    Smartsheet
    7.9
    66 Ratings
    3% above category average
    Quotes/estimates00 Ratings8.144 Ratings
    Invoicing00 Ratings7.537 Ratings
    Project & financial reporting00 Ratings8.760 Ratings
    Integration with accounting software00 Ratings7.332 Ratings
    Best Alternatives
    Cove Data ProtectionSmartsheet
    Small Businesses
    BDRShield
    Score6.5 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cove Data ProtectionSmartsheet
    Likelihood to Recommend
    7.7
    (19 ratings)
    9.3
    (146 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (24 ratings)
    Usability
    9.7
    (7 ratings)
    9.2
    (17 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.8
    (4 ratings)
    8.1
    (45 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (6 ratings)
    User Testimonials
    Cove Data ProtectionSmartsheet
    Likelihood to Recommend
    N-able
    Solarwinds Backup is ideal for individuals looking to keep a consistent backup of devices in their environment. We used it primarily for networking equipment. It is easy to set up, as it is one of the steps available when adding a new device to solarwinds. It is probably not an ideal product to use for long-term (1 month+) backups.
    Incentivized
    Read full review
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
    Read full review
    Pros
    N-able
    • Backup Reporting: Email alerts, and a great, easy to read Dashboard with detailed error logs and an easy to search Solarwinds FAQ for a lot of them.
    • Restores: So far I have restored files, full VMs, and VMs to other hardware, and so far it has not only been flawless, but so flexible that I can't imagine going back to any other software.
    Incentivized
    Read full review
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
    Read full review
    Cons
    N-able
    • Restore complete settings: IP settings, the setting of CPU/Memory for VMs, etc. would decrease management during a restore.
    • Individual file backup: more granular settings for backup.
    • Change of device name after setup: at times, computer names change after restore so it would be great to rename the device name.
    • Option to recovery security key.
    Incentivized
    Read full review
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
    Read full review
    Likelihood to Renew
    N-able
    No answers on this topic
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
    Read full review
    Usability
    N-able
    Cove Data Protection is very usable as it's easy to tell that it is made to not only do backup very well, but it's also easy to deploy. The agent-based deployment allows for flexible deployment options while ensuring a minimal amount of manual work is needed on the dashboard end. Recovery is also very easy, especially as it relates to one-off file recovery
    Read full review
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
    Read full review
    Support Rating
    N-able
    We have an Italian support partner, they are been very good b7y the first moment.
    All the partners are followed with a lot of attention, even the little ones.
    there is a site where you can learn everything, the single parts of the product are described perfectly.
    Every it specialist should evaluate it.
    Incentivized
    Read full review
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
    Read full review
    Implementation Rating
    N-able
    No answers on this topic
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
    Read full review
    Alternatives Considered
    N-able
    Cove is able to cover all aspects of backup in a single package. From the same dashboard I can check servers, workstations, and even Office 365. Cove is a much better solution in terms of overall management for a company such as ours. It also provides integration options with N-Able's RMM and Take Control solutions. This allows us to offer our customers with a full service suite in a single package.
    Incentivized
    Read full review
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
    Read full review
    Return on Investment
    N-able
    • There has been NO negative impact to out ROI, but it definitely helps our bottom line. Affordable pricing and solid support make Solarwinds Backup almost a no brainer. That interprets to a growing ROI.
    • The best thing to happen to our ROI is the growth brought in by very happy clients.
    Incentivized
    Read full review
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
    Read full review
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