N-able N-sight RMM vs. AlertSite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
N-able N-sight RMM
Score 7.5 out of 10
N/A
SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.N/A
AlertSite
Score 8.1 out of 10
N/A
AlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.N/A
Pricing
N-able N-sight RMMAlertSite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
N-able N-sight RMMAlertSite
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
N-able N-sight RMMAlertSite
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
N-able N-sight RMM
10.0
15 Ratings
34% above category average
AlertSite
-
Ratings
Remote monitoring10.015 Ratings00 Ratings
Network device monitoring10.014 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
N-able N-sight RMM
10.0
15 Ratings
33% above category average
AlertSite
-
Ratings
Patch Management10.015 Ratings00 Ratings
Policy-based automation10.015 Ratings00 Ratings
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
N-able N-sight RMM
-
Ratings
AlertSite
7.6
4 Ratings
0% below category average
Application monitoring00 Ratings8.04 Ratings
Database monitoring00 Ratings6.53 Ratings
Threshold alerts00 Ratings8.04 Ratings
Predictive capabilities00 Ratings7.03 Ratings
Application performance management console00 Ratings7.54 Ratings
Collaboration tools00 Ratings6.02 Ratings
Out-of-the box templates to monitor applications00 Ratings8.04 Ratings
Application dependency mapping and thresholding00 Ratings7.53 Ratings
Virtualization monitoring00 Ratings8.02 Ratings
Server availability and performance monitoring00 Ratings8.54 Ratings
Server usage monitoring and capacity forecasting00 Ratings8.03 Ratings
IT Asset Discovery00 Ratings7.53 Ratings
Best Alternatives
N-able N-sight RMMAlertSite
Small Businesses
Panda Systems Management
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Score 9.4 out of 10
GitLab
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Score 8.7 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.3 out of 10
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.7 out of 10
Enterprises

No answers on this topic

ManageEngine Site24x7
ManageEngine Site24x7
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
N-able N-sight RMMAlertSite
Likelihood to Recommend
6.2
(28 ratings)
8.0
(4 ratings)
Likelihood to Renew
-
(0 ratings)
3.0
(1 ratings)
Usability
9.3
(2 ratings)
7.0
(1 ratings)
Support Rating
7.4
(2 ratings)
2.0
(1 ratings)
Implementation Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
N-able N-sight RMMAlertSite
Likelihood to Recommend
N-able
SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
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SmartBear
AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
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Pros
N-able
  • It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
  • SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
  • Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.
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SmartBear
  • The Deja-Click Recorder is an excellent tool.
  • Good UI that translates to large NOC screens well.
  • Easy Alerting and Reporting.
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Cons
N-able
  • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
  • Load times in certain menus, regardless of server specs.
  • Integration with 3rd party applications.
  • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
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SmartBear
  • Tool is complicated for Alert creation
  • AlertSite GUI need improvement. As compared to Datadog, it needs improvement in GUI
  • While using AlertSite, many times we faced false alerting, they need to take a look at it to improve performance.
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Likelihood to Renew
N-able
No answers on this topic
SmartBear
Reviewing other cost saving options
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Usability
N-able
The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
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SmartBear
Pretty good product only issue was cost
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Support Rating
N-able
The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
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SmartBear
I've been unable to contact support after several attempts.
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Alternatives Considered
N-able
SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
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SmartBear
We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
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Return on Investment
N-able
  • The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
  • Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
  • The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.
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SmartBear
  • A negative thing is Monitoring locations would have issues and cause false-positive alerts and due to that monitoring team's repetitive work has increased.
  • A positive thing that I have noticed so far is the fact that the AlertSite customers support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently, and fix products issues.
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ScreenShots

N-able N-sight RMM Screenshots

Screenshot of N-able RMM Dashboard