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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    N-able Take Control

    Score7.2 out of 10
    N/AN-able™ Take Control is a cloud-based remote control solution for MSPs, to access & troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from these or iOS® or Android® devices with the N-able native app.

    $45

    per month

    Omnissa Horizon

    Score8.1 out of 10
    N/AA VDI solution used for the secure delivery of virtual desktops and apps from on-premises to the cloud. It is used to deploy, manage, monitor and scale desktops and apps across private, hybrid and multi-cloud infrastructure using a cloud-based console and SaaS management services.

    $4.67

    per month per user

    Pricing
    N-able Take ControlOmnissa Horizon
    Editions & Modules
    Take Control Plus
    $45
    per month
    Take Control Plus
    Contact Vendor
    Take Control
    Contact Vendor
    Horizon Apps Standard
    $4.67
    per month per user
    Horizon Standard Plus
    $5.79
    per month per user
    Horizon Apps Universal
    $6.00
    per month per user
    Horizon Enterprise Plus
    $10.71
    per month per user
    Horizon Universal
    $12.50
    per month per user
    Offerings
    Pricing Offerings
    N-able Take ControlOmnissa Horizon
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo credit card required. Login info sent directly to your email. Access technical support during your trial.—
    More Pricing Information
    Community Pulse
    N-able Take ControlOmnissa Horizon
    Considered Both Products
    N-able
    No answer on this topic
    Omnissa
    No answer on this topic
    Key User Insights
    Would buy again
    67%
    Would buy again
    4 Answers
    100%
    Would buy again
    19 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    84%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    12 Answers
    Features
    N-able Take ControlOmnissa Horizon
    Remote Administration
    Comparison of Remote Administration features of N-able Take Control and Omnissa Horizon
    Feature
    N-able Take Control
    7.9
    14 Ratings
    0% above category average
    Omnissa Horizon
    -
    Ratings
    Screen sharing8.013 Ratings00 Ratings
    File transfer10.014 Ratings00 Ratings
    Instant message5.012 Ratings00 Ratings
    Secure remote access with Smart Card authentication8.21 Ratings00 Ratings
    Access to sleeping/powered-off computers1.05 Ratings00 Ratings
    Over-the-Internet remote session10.013 Ratings00 Ratings
    Initiate remote control from mobile9.08 Ratings00 Ratings
    Remote management of servers & workstations10.013 Ratings00 Ratings
    Remote Active Directory® management10.05 Ratings00 Ratings
    Centralized management dashboard7.011 Ratings00 Ratings
    Session record8.07 Ratings00 Ratings
    Annotations9.05 Ratings00 Ratings
    Monitoring and Alerts8.011 Ratings00 Ratings
    Multi-platform remote control7.011 Ratings00 Ratings
    Best Alternatives
    N-able Take ControlOmnissa Horizon
    Small Businesses
    RemotePC
    Score9.1 out of 10
    VMware Fusion
    Score7.4 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    VMware Fusion
    Score7.4 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    VMware Workstation Player
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    N-able Take ControlOmnissa Horizon
    Likelihood to Recommend
    6.0
    (14 ratings)
    8.5
    (40 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    8.1
    (7 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (11 ratings)
    Ease of integration
    -
    (0 ratings)
    8.7
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    N-able Take ControlOmnissa Horizon
    Likelihood to Recommend
    N-able
    I have used a number of remote access systems over my IT/MSP career, and Take Control stands out as the best I have ever used. If you are using the N-Able RMM I highly recommend, Take Control over the other options that can be integrated into the platform
    Read full review
    Omnissa
    VMware is well suited to a business where there will be many remote users needing to connect to the companies desktop. The installation on a remote computer is simple and is easy to use remotely but can be complicated to set up on the back end on the office system. It may not be worth the effort for a company that has few people who need remote access.
    Incentivized
    Read full review
    Pros
    N-able
    • Take Control is really good at accessing a device with no end-user involvement. The user doesn't have to click on permissions or visit a particular site. We simply can take control of their device from the RMM dashboard.
    • If Microsoft issues a patch/update, I can schedule a release of a mass install to all client sites at the click of a mouse from within my office.
    Incentivized
    Read full review
    Omnissa
    • It provides a robust, secure, rich desktop environment that is able to access all internal network resources.
    • Addresses security and compliance concerns as all data resides within the internal network. All data accessed stays within the internal network and does not need to traverse a VPN to the local desktop where it may be cached, etc.
    • The connection is thin client that does not require large amount of bandwidth.
    • Client application is available for all common devices and O/S’s.
    • No need to install, configure and maintain applications on local desktop.
    Incentivized
    Read full review
    Cons
    N-able
    • Performance on low-end machines.
    • Verbosity when changing stream quality.
    • File manager needs improving, dragging files causes graphical issues.
    • Connection time needs to be reduced.
    • Ability to adjust re-connection time.
    • Integration with more password-storage applications.
    • Screen blanking is buggy in some instances and makes the session unusable.
    Incentivized
    Read full review
    Omnissa
    • Move away from Adobe Flash version in UI, currently on the path but they need to hurry up
    • Speed up the boot process of the environment when servers need maintenance
    • Provide clear steps on what should be upgrade path in terms of components, the order
    • price! A bit too much
    Incentivized
    Read full review
    Likelihood to Renew
    N-able
    No answers on this topic
    Omnissa
    We are committed to VMware Horizon and we plan to stick with it for the future unless something drastically changes.
    Incentivized
    Read full review
    Usability
    N-able
    The interface needs a lot of updating. It's just too "busy."
    Incentivized
    Read full review
    Omnissa
    Because it delivers what it promises, I am giving this rating. While there is scope for improvement, it does the job and meets our requirements reasonab;y well. It helps our remote resources connect to our environment securely and improves their productivity. We also get to access our client environment from remote locations and complete the tasks assigned to us.
    Incentivized
    Read full review
    Performance
    N-able
    No answers on this topic
    Omnissa
    There are a lot of things that went into my rating from the ease of use compared to other systems to the limited amount of issues I have had with this one. Any issue with this system has been identified and resolved in a much quicker manner than I have seen with like systems.
    Incentivized
    Read full review
    Support Rating
    N-able
    No answers on this topic
    Omnissa
    It is surely way better than Citrix, but it could improve a bit. Usually, they send us the solution without saying what was the root cause so we can avoid breaking something in the future. Besides that, VMWare support answers in an OK time-frame and even speaks our language (Portuguese).
    Incentivized
    Read full review
    Alternatives Considered
    N-able
    We were primarily a team-viewer customer before this point but the continued increases on cost, feature issues as well as core functionality and load issues we were beginning to see on the host machines we started looking for other options. As we were already a solar-winds customer utilizing the SAAS and Take Control for our Managed customers it was a no-brainer to look into Take Control. After a short review and the fact that we are already very familiar with the system via our management dashboard, it was an easy yes
    Incentivized
    Read full review
    Omnissa
    Although I really prefer Microsoft Remote Desktop for accessing Windows servers (from Windows machines especially), and this can be done from off-site with a VPN, this entails much more effort, namely getting everyone's Active Directory in the correct group to have access. VMWare Horizon is a much simpler solution in terms of granting access. Chrome Remote Desktop and TeamViewer are really not viable solutions for remotely accessing servers in business settings, although they work alright for home servers and such, especially from off-site.
    Incentivized
    Read full review
    Return on Investment
    N-able
    • We we're able to bundle Take Control into our RMM pricing removing the need to pay for a separate system and maintain its intergration
    • Remote access is only a click away saving our techs time
    • Reliable connection mean issues are resolved without having to 'fix' the remote access first
    Read full review
    Omnissa
    • Saved money on PC purchases.
    • Save a lot of man hours by not having to image new PCs. We just create one Template VM and clone the others from that.
    • Bit of a learning curve to get the deployment right for the environment.
    • Ability to make sure VMs always turn back on once they are shutdown. This speeds up load times for users.
    • Less management for our PCs. If one gets a virus or something corrupts we just refresh it and within 5 minutes the user is back to work.
    Incentivized
    Read full review
    ScreenShots

    N-able Take Control Screenshots

    Screenshot of N-able Take Control DashboardScreenshot of Take Control - home