What users are saying about
24 Ratings
33 Ratings
24 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
33 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

Namecheap

Namecheap is well suited for anyone wanting to register a new domain. Their prices are extremely hard to beat and the renewal costs are also acceptable. They make the search easy so it's the best place if you aren't sure which domain name you want yet. I cannot think of any scenarios where it would be a bad idea to use Namecheap. You can't beat the free whois privacy.
Joseph Condon | TrustRadius Reviewer

WP Engine

I think WP Engine is great for any company that wants a fully-featured WordPress host with several safety and security mechanisms. From automatic backups, to security management, to caching & CDN, all the tools are provided to deploy a world-class WordPress website.If budget is a concern, there are cheaper hosts but they offer fewer tools.If complicated server access or complicated proxying setups are required, I would not go with WP Engine. For example, last time I checked their documentation, they do not support reverse proxying to their sites. For complicated situations where reverse proxying is required, a different solution may be necessary.
Alec Dibble | TrustRadius Reviewer

Pros

Namecheap

  • Domain search: When you search for a domain you'd like to register, they provide a list of alternative options using other top level domains (TLDs)
  • Domain management: Managing domains in Namecheap is nice and simple. Plus, if you need to transfer ownership of a domain to another Namecheap user, the process is quite easy.
  • Domain sales: Namecheap always has some great domain sales/promotions going on. Need to pick up a domain for 88 cents? Check Namecheap.
  • Account security: They offer two factor authentication vie their Namecheap app. With that app, you're able to approve or deny login attempts. In my estimation, this is both easier and more secure than having a two factor auth security code emailed or sent to you phone.
  • Support: Their live chat support is a great option for getting in touch and solving any issues you might be having.
  • Hosting: They have some great low cost hosting options.
Brandon Zell | TrustRadius Reviewer

WP Engine

  • The enterprise level support is top-notch and available with little to no wait times.
  • The platform has given us self reliance to execute new ideas without complicating things with technology limitations.
  • WPEngine takes care of the security logistics so we can focus on new projects and initiatives.
Josh Peichoto | TrustRadius Reviewer

Cons

Namecheap

  • I wonder if it's feasible to have bulk discounts or a loyalty program?
  • They may have this already, but features to buy and sell premium domains, or browse ones for sale, would be great.
  • We don't use their hosting because there are higher quality options, but it'd be great if they did better hosting so we could keep it all under one roof.
Stephen Steinberg | TrustRadius Reviewer

WP Engine

  • I'd like to see WP Engine offer their own monitoring solution. When I say monitoring, I mean specific use cases that may end up being something you could script. This would keep customers from having to pay for additional services like Pingdom, New Relic, etc.
  • I would like to see some proactive analysis done by WP Engine on their customer sites - at least on their home pages, and offer up suggestions. This kind of goes along with the other example.
  • Finally, it would be nice to see a "lighter" offering, perhaps a plan that costs $49 for those who want to host only a few sites, or even 1 site.
Peter Filias | TrustRadius Reviewer

Likelihood to Renew

Namecheap

No score
No answers yet
No answers on this topic

WP Engine

WP Engine 3.0
Based on 1 answer
I was in a situation where I had to bolt Wordpress on to an existing infrastructure that could not support it. If I ever end up in that situation again, please kill me. Other than that reasonably common use case, I don't think it offers a lot of value over robust shared hosting, virtual private server (VPS) or dedicated servers.
Joe Preston | TrustRadius Reviewer

Usability

Namecheap

No score
No answers yet
No answers on this topic

WP Engine

WP Engine 10.0
Based on 1 answer
It took very little time to learn their dashboard for managing WordPress sites. Their built-in tools are really well done, and the addition of security and CDN tools is great.
Anonymous | TrustRadius Reviewer

Support Rating

Namecheap

Namecheap 8.5
Based on 2 answers
They're decently responsive. Although agent switching can take a while they resolve most issues even though it may take a while.The knowledge base is decent but not always updated. Their agents are European and can sometimes struggle with the language but they try.I'd give them a 7 because I think although they're okay I still think they can go the extra mile like with siteground or another host.
Craige Hardel | TrustRadius Reviewer

WP Engine

WP Engine 7.8
Based on 12 answers
The best in the business, hands down. You can speak to an actual person via chat almost on demand. It has personally saved my job on multiple accounts. It's nice to have an impartial 3rd party that truly knows WordPress in your corner at all times. No one else in the WordPress space is even close to their level that I've found.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Namecheap

Namecheap wins hands down on cost and ease of use. I have experienced zero compromise with using Namecheap. There was no trade-off to enjoy the cost savings. Namecheap does everything the other registrars do and more in some cases.
Cameron Renfro | TrustRadius Reviewer

WP Engine

By usability, DigitalOcean wins. I love DigitalOcean for a lot of reasons, but their setup process is clunky and their feature set is fairly limited. Their setup requires technical competence but after that they are a breeze to work with. For what they do, DigitalOcean is perfect. WP Engine is in a different class. Their products are aimed at somewhere between novices and experts depending on the specific feature, their UI is clunky and clearly designed by engineers, but their customer support is excellent. This is an odd comparison given the distinct feature sets.By features, WP Engine wins. There is no comparison. DigitalOcean is a simple server with simple functionality and stellar hardware. WP Engine is a complex product with a ton of bells and whistles, though they run on dated hardware (shared HDD instead of VPS SSD). DigitalOcean has virtually no features, WP Engine has all of them.
Robert Allen | TrustRadius Reviewer

Return on Investment

Namecheap

  • Namecheap has had a positive impact on my overall business objectives. We have been able to register more domains in less time and for less cost. The process of finding a domain and checking out couldn't be easier with these guys.
  • The free whois privacy has saved us from many headaches because while it is free, it also prevents many annoying telemarketing calls and emails since our information is not floating around on the internet.
Joseph Condon | TrustRadius Reviewer

WP Engine

  • Substantial lost time. After my "You have failed me for the last time" moment with WP Engine, I spent the week of October 22nd, 2018 migrating all our client sites to Kinsta - an emerging leader in Managed WordPress hosting.
  • Untold losses in unrealized revenue based on poor site performance.
  • Untold losses in brand damage to multiple clients whose sites were compromised.
Gordon Seirup | TrustRadius Reviewer

Pricing Details

Namecheap

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WP Engine

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison