What users are saying about
36 Ratings
54 Ratings
36 Ratings
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Score 8.9 out of 100
54 Ratings
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Score 8.9 out of 100

Attribute Ratings

  • Namecheap is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

10.0

Namecheap

100%
12 Ratings
8.9

WP Engine

89%
28 Ratings

Likelihood to Renew

Namecheap

N/A
0 Ratings
3.0

WP Engine

30%
1 Rating

Usability

Namecheap

N/A
0 Ratings
10.0

WP Engine

100%
1 Rating

Support Rating

10.0

Namecheap

100%
2 Ratings
7.7

WP Engine

77%
12 Ratings

Likelihood to Recommend

Namecheap

Namecheap is the absolute best domain registrar that I have used, and I have used just about all of the big names. They are priced right; they offer excellent customer service, their FAQs and documentation are excellent. They don’t spam you with offers for things you don’t want, and they don’t have misleading practices like hiding that the first-year fee is 1/10 of the regular annual cost. They don’t try to sneak in a change to your bill and charge you for multiple years when you’ve already set it to a one-year renewal. The only negative of Namecheap is its brand name. I have had a few raised eyebrows when I have told executives that we are using Namecheap. It doesn’t sound like a professional service. It sounds like a consumer service. This is terrible because they are the MOST professional service and reliable service of all the services I work with on a daily basis.
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WP Engine

New users to WordPress can rejoice with a very hands-off hosting approach. If 100% uptime is not essential, you can get breakneck speeds with minimal tinkering using their platform. If you need to get up and running quickly and scale as required, the cost-benefit is here, although you need to pay a lot to get the most from it.
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Pros

Namecheap

  • Domain registration is easy. This is big because when finding the perfect domain name, you have to do a lot of domain checking to see what is available. Namecheap not only makes this easy, but they recommend other domains that you might like instead, if the one you want is taken. They also allow you to sell domains and buy premium domains from other sellers if they are already registered to them.
  • Free Whois Guard & privacy. This is HUGE. All those annoying phone calls and emails you get the second you register a domain, they will stop when you start using NameCheap to register your domains. This is because they provide free Whois and domain privacy with all domains, for the life of the domain as long as it is registered with them. I love this and it is a huge selling point.
  • Easy updating and management of domains. This is a must. At many time, I need to update the nameservers of multiple domains at once. Namecheap makes it extremely easy to do this and allows for bulk updating. Things also seem to propagate quicker than other domain providers.
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WP Engine

  • I love the database backups and how quickly & easy it is to restore from an old backup point. This gives me & my clients confidence that any change can be rolled back.
  • The built in caching & CDN mean that I have to spend less time worrying about the speed of the server & site. The caching has some side-effects that take getting used to (on-page dynamic PHP code sometimes needs to be moved to API endpoints), but this is true for most caching systems.
  • They have really good support for multiple environments. It's very easy to have separate production & staging environments. It's also very simple to deploy from staging to production, making product launches and large scale website copy changes much easier to coordinate.
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Cons

Namecheap

  • I wonder if it's feasible to have bulk discounts or a loyalty program?
  • They may have this already, but features to buy and sell premium domains, or browse ones for sale, would be great.
  • We don't use their hosting because there are higher quality options, but it'd be great if they did better hosting so we could keep it all under one roof.
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WP Engine

  • I'd like to see WP Engine offer their own monitoring solution. When I say monitoring, I mean specific use cases that may end up being something you could script. This would keep customers from having to pay for additional services like Pingdom, New Relic, etc.
  • I would like to see some proactive analysis done by WP Engine on their customer sites - at least on their home pages, and offer up suggestions. This kind of goes along with the other example.
  • Finally, it would be nice to see a "lighter" offering, perhaps a plan that costs $49 for those who want to host only a few sites, or even 1 site.
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Pricing Details

Namecheap

Starting Price

$5.98 per year

Editions & Modules

Namecheap editions and modules pricing
EditionModules
domain - .com$5.981
domain - .net$10.982
domain - .org$8.983
Shared Hosting - Stellar Business$58.884
Business Email - Starter$10.885
Business Email - Pro$25.886
Dedicated Server Hosting - Xeon E-2234$915.887
Dedicated Server Hosting - Xeon E-2236$1175.888
Dedicated Server Hosting - Dual Xeon Silver 4208$2171.889
VPS Hosting - Pulsar$118.5610
VPS Hosting - Quasar$214.5611

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

WP Engine

Starting Price

$29 per month

Editions & Modules

WP Engine editions and modules pricing
EditionModules
Startup$25.001
Growth$95.002
Scale$241.003

Footnotes

  1. *Per Month
  2. *Per Month
  3. *Per Month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

*Pricing for annual contract.

Likelihood to Renew

Namecheap

No answers on this topic

WP Engine

I was in a situation where I had to bolt Wordpress on to an existing infrastructure that could not support it. If I ever end up in that situation again, please kill me. Other than that reasonably common use case, I don't think it offers a lot of value over robust shared hosting, virtual private server (VPS) or dedicated servers.
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Usability

Namecheap

No answers on this topic

WP Engine

It took very little time to learn their dashboard for managing WordPress sites. Their built-in tools are really well done, and the addition of security and CDN tools is great.
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Support Rating

Namecheap

We very rarely have to reach out to customer support because the service is so quick, easy and intuitive to use. But when we have had to use it, the customer service was quick, reliable, answered our questions and addressed our problems without too much back and forth, and was native English speaking.
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WP Engine

Support is generally great. Enterprise support is fantastic, with little to no wait times. I find that chat support can almost always take care of the problem without escalating to a ticket for a higher level of troubleshooting. The chat support for many other hosting providers can only handle basic issues. This is a big bonus for us to get quick and helpful answers.
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Alternatives Considered

Namecheap

Namecheap wins hands down on cost and ease of use. I have experienced zero compromise with using Namecheap. There was no trade-off to enjoy the cost savings. Namecheap does everything the other registrars do and more in some cases.
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WP Engine

While we still use GoDaddy for some services, WP Engine definitely has been a major upgrade for our WordPress hosting. In addition to faster load speeds, WP Engine has been more adept at allowing us to manage a high number of websites without straining the system. We have never used Network Solutions for our own hosting needs, but when we do interact with them on behalf of our clients, their systems always seem to be clunky and hard to use, and they often overcharge customers by selling them products they do not need.
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Return on Investment

Namecheap

  • Namecheap has saved us hundreds of dollars a year on services that we were required to pay extra for by NetworkSolutions that Namecheap provides for free.
  • Namecheap has made managing our domains simpler, saving us dozens of labor hours a year.
  • Namecheap has encouraged us to experiment with new domain names to see which ones work best. We couldn’t do this with our previous registrars because it was too hard to change from one domain to another.
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WP Engine

  • WP Engine reduces our time investment and upkeep costs which increases our margins.
  • WP Engine simplifies site management with a built-in development server, which saves us headaches.
  • WP Engine itself is positioned as a premium service, which allows us to use their branding as a tool to close sales.
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