Natterbox vs. Webex Calling

Overall, when comparing Webex Calling with one of its main competitors, it has proven to be more stable and less prone to hang-ups. The audio and video call quality is superior, with clearer and louder sound, making it an ideal choice for remote communication. It works well across a variety of devices, both on phones and laptops. There were some issues experienced when trying to use the app with certain internet service providers, but these were resolved by switching providers. It's possible that these issues were specific to certain internet service providers.

• Ability to join via phone in the event that you don't have internet connection
• Providing call in numbers and local global numbers
• Chat feature allows you to communicate with the whole group or just one member if needed.
• Background options if you want to block out your real background
• The ability to assign additional owners in case you can't be there to manage the call and its features (i.e., recording)
• Easy to make updates to the settings of an already scheduled meeting.
• Let's you know when someone has joined the call (makes a sound for each person)

• The mobile app could use some work with regard to the integration of calendars.
• It would be fantastic to see any improvements made to the control of background noise, regardless of the headsets that are being used and regardless of the devices.
• Changing user locations requires removing their license. After changing location, re-licensing is possible. Voicemail and call settings are lost.
• Multiple domain and ADFS login flexibility is missing.

because have been using it and its easy to configure and manage

It is a very easy product to deploy and configure and to really take advantage of. It does not matter if you are using it in an office or your home, or for a security office or a collaboration meeting room - you have the right endpoint available for each case and the configuration parameters to improve the functionality you need.

I have been working for a long time with Cisco as a provider and also Cisco TAC and Cisco Support Engineers. The support starts right beforehand in the documentation of the product you are interested in. From the start you have a good, complete, and detailed and easy to read datasheet and there's always someone available to answer any questions.

Webex Calling provides additional features and a greater ease of access compared to Microsoft Teams. Though teams is free, the capacity to host larger meetings with professional noise/background cancellation was not present. Webex Calling has a sense of notoriety as well, showing that there was an investment into a solid meeting platform for our customers.

• I don't make decisions on ROI, but Webex Calling is used quite widely in the organization.
• The ease of calling definitely makes it easy to coordinate across teams and geographies.
• Good performance in low bandwidth situations means that employees with lower bandwidths don't necessarily need to upgrade internet speeds to have video calling.