What users are saying about
3 Ratings
3 Ratings
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Score 8 out of 100
13 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Netchex

I think Netchex is great for a small to mid-sized business where employee turnover is low. The most time-consuming and frustrating parts of Netchex are also associated with the number of employees I have to add/delete from the system each season.
Mindy Yeager, PHR | TrustRadius Reviewer

Patriot Software

Patriot PAY is well-suited to a company that has a 10-day window between the end of the pay period and the payday. The company size makes very little difference and it is easy to use for any company. It is also very progressive in development and improvement. If a company has a small window for turn-around, but fairly consistent payroll amounts (such as a lot of salary workers), Patriot PAY might also be a good fit for them.

Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.
Jake Douglas | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Netchex
Patriot Software
8.9
Pay calculation
Netchex
Patriot Software
9.7
Support for external payroll vendors
Netchex
Patriot Software
10.0
Benefit plan administration
Netchex
Patriot Software
8.0
Direct deposit files
Netchex
Patriot Software
8.8
Salary revision and increment management
Netchex
Patriot Software
9.2
Reimbursement management
Netchex
Patriot Software
8.0

Pros

Netchex

  • Processing payrolls is easy and convenient. This web based product makes it easy to access and key in payroll data anytime.
  • Customer service is top notch! The whole team goes above and beyond to make sure I have the tools I need each day and answers to questions as they arise.
  • Netchex connects our HR department to our employees beautifully. We can easily direct them to data in their Netchex profile that they may need. We can also post news, articles and documents for them to easily access from their dashboard.
Karen Stuart, CSP | TrustRadius Reviewer

Patriot Software

  • It is simple, intuitive and straightforward in its design. Someone with little experience with roles in human resources roles, bookkeeping or payroll can quickly learn how to set-up the software and run payroll regularly by reading through the support portion of the site, or by contacting the helpful staff at Patriot. Patriot staff have walked me through issues or guided me on the phone as I learned how to use a function of the software.
  • Patriot provides comprehensive quarterly tax filing records, including 941s, state unemployment compensation tax payments, state employer's tax and local employer's tax filings. You can also generate payroll or tax deposit reports over a specific time period or per employee.
  • The support and FAQ pages available on Patriot are very practical and written in an easy to understand manner. Using the information provided there, I was able to properly set up new employees according to local and state filing requirements.
Shannon Bronico | TrustRadius Reviewer

Cons

Netchex

  • One step in the login process needs to be corrected
  • The non-working aspect of the login process is easily bypassed, so it doesn't prevent you from gaining access
Anonymous | TrustRadius Reviewer

Patriot Software

  • Setting up a bank account to pay employees thru ACH is cumbersome.
  • Doesn't have the option to print multiple pay stubs for a specific employee at once. Have to re-print each pay stub individually.
Andy Leiterman | TrustRadius Reviewer

Support Rating

Netchex

Netchex 9.0
Based on 1 answer
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Mindy Yeager, PHR | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Alternatives Considered

Netchex

Reporting features available in Netchex far exceed those we were able to get from optimum. Customer service from Netchex is light years ahead of the competition!!
Karen Stuart, CSP | TrustRadius Reviewer

Patriot Software

QuickBooks Online Payroll is literally the devil. They make things unclear, very difficult to tell what has been filed and what has been missed, hard to adjust owner salary whenever you want. I hate it! Gusto is more robust than Patriot and so for bigger companies with more going on, I am referring people to Gusto, but it's also a lot more expensive. Intuit Payroll is just archaic.
Stephanie Majeran | TrustRadius Reviewer

Return on Investment

Netchex

  • It's fully automated for online processing
  • It allows us to process payroll without having to hire additional personnel, thus saving us money.
Anonymous | TrustRadius Reviewer

Patriot Software

  • It boosts my time available for client-facing activities by not having to spend as much time processing payroll.
  • It helps me deliver accurate reports to my CPA at tax time regarding employee wages and employer taxes.
  • Through the online portal, I can easily track year-to-date taxes my company has paid.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Netchex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Patriot Software

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$0*

* We offer free payroll setup.

Rating Summary

Likelihood to Recommend

Netchex
8.0
Patriot Software
8.4

Support Rating

Netchex
9.0
Patriot Software

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