Netchex vs. Rippling

I LOVE THE EASE OF THE TIMECLOCK AND PULLING INTO PAYROLL. PREVIOUSLY I HAD TIME CLOCK ON MY DMS AND PAYROLL THROUGH PAYCHEX. IT DIDNT INTEGRATE SO I HAD TO KEY IN EVERY SINGLE TIMESHEET....THIS IS SO MUCH EASIER. ONLY THING I DONT LIKE IS ONCE YOU START PAYROLL IF SOMEONE TIME HAS TO BE FIXED YOU HAVE TO DELETE AND START OVER. THE ONLY PROBLEM I HAVE HAD WHICH IS NOT A BIG PROBLEM.

Incentivized

It has a favourites section for commonly used functions. This is perfect for logging in pre-sift and managing my timekeeping. It is easy to view my payslip. It is well-documented and accurate, and it also provides me with an accurate timeline for when to expect my pay to clear. Overall, very easy to use and great interface.

Incentivized

• My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
• Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
• Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.

Incentivized

• It is really easy to navigate, I barely needed instruction on how to do things in it as it is very intuitive.
• Ease of workflow mapping, it was easy to have emails auto-generated to our staff regarding their eLearn content or compliance requirements.
• Onboarding was made much easier with the workflows, auto emails sent at different points in the onboarding process, ensuring everything gets done to prepare the company to accept the new hire and to inform the new hire of what to expect.

• Support needs to be available more times than just normal business hours.
• Tax support is basically non-existent. This seems that it should be TOP NOTCH.
• Some of the functionality of the Netchex program could be tweaked. It is not a keyboard friendly program at all. Must mouse your way through. When the program times out, it takes 2 to 3 screens before it really logs you out.
• When submitting from Netchex to Dealertrack, it would be nice to show the payroll # or payroll date that has been submitted. Currently once you hit submit, the screen reverts back to the last successful payroll submit. This process is just a bit confusing, especially for new users.

• Rippling could improve their payment days. Currently they make employee payments around the 15th and 30th of the month, but it varies slightly with every month. It would make more sense to do this payment on every other Friday or every other Monday.

Incentivized

Easy to work with.

I've been fully impressed with the tool so far in my 6 months of being a daily user. It's rare to run into an issue that can't be solved. Customer service is quick to respond and are usually very helpful. The price is great for the upgrade we got from our past tool. We hit our ROI within the first month.

Incentivized

Very user friendly and great interface.

Incentivized

Very intuitive, user-friendly, and modern interface that doesn't make you cringe when you have to access it for anything. The admin navigation is easier compared to our previous system, and doesn't feel like a maze of complicated jargon. On the user side, the benefits enrollment process was a breeze, and felt so much more informative and efficient. Accessing the benefits post-enrollment is also very straightforward.

Incentivized

I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.

Incentivized

Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.

Incentivized

The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.

Incentivized

The highlight of my customer support experience was my first interaction with them: I had a small issue with my birthdate, and it was fixed very quickly—on the same day. It's pretty incredible to have things like that sorted out in the same day, which is a rare thing to see lately.

Incentivized

The trainer went slow and and answered our questions.

Incentivized

Implementation took some time but was pretty much error free.

It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!

Incentivized

Netchex is much more user-friendly and much more of a robust payroll system. Netchex also takes care of everything regarding employees and their entire time with the company, but GP is much more limited.

I am not the one who actually changed from Clockify; I am just a Rippling user. But what I can tell you is that I used Clociky for almost a year, and it's the best. Rippling has more features, and those actually impact how the job is done and our daily production.

Incentivized

I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.

Incentivized

• Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
• NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
• Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.

• As an individual contributor we have not used Rippling yet in terms of goal calculation and it would be nice to see where I'm at for my bonus payout
• Many employees are very happy having Rippling compared to their other HR softwares at previous jobs which helps retention
• Documentation that needs to be signed is much easier to track as opposed to tracking documentation through simple emails