Netlify Platform vs. Rackspace Managed Hosting vs. Superblocks

Netlify is a static website host, so it obviously wouldn't work for hosting dynamic websites built in PHP, such as WordPress or Drupal. It works very well with static sites with a git codebase on something like GitHub. It has automatic deployments, which include preview websites. It works very well with this workflow. There are solutions for allowing content authoring on static websites on Netlify, but I would probably reach for something like WordPress or Drupal for that.

Incentivized

Rackspace is very well suited as a IaaS (Infrastructure as a Service) provider, particularly when you're planning on leaving the infrastructure up for a period of time. They seem to focus a bit more on that aspect of infrastructure. That is to say, they seem to promote running servers for longer periods of time and not spinning up/shutting down servers frequently based on usage spikes. While, they do support that sort of availability -- they don't have features built into their offering, necessarily, that make it a lot easier to implement. Our experiences with Rackspace have been 100% around their cloud platform, but they have another entire part of their business that is centered around hosting/maintaining/supporting physical hardware (bare metal). They have had a great reputation over the last several years (10+) for being top-notch providers in this space, which is one reason we even considered them for our Cloud-based hosting needs. We don't have any direct experience with their "bare metal" offerings, but their reputation is certainly great, and worth noting.

Incentivized

Superblocks is great for building internal tools for your company. We have our finances running on Superblocks, our client services running on it, as well as a lot of internal tooling for our product. You can build full-apps using their API builder, Workflow builder, Scheduled Jobs, and UI builder. All without having to handle your own infrastructure. It's meant to be one extra abstraction layer on top of other developer infrastructure tools like AWS, Vercel, etc.

• I can connect Github/Gitlab repos or drag and drop code folders directly to host them onto the platform, and can customize build and publish details. It handles all granular details itself, so I don't have to worry about configuring everything like I would have to do on an IaaS like AWS
• Netlify Platform has inbuilt scalability support - meaning automatic upgrading of servers to handle traffic, without us needing to do anything at all, again, unlike IaaS, where we'd have to manually configure scaling
• It has a built in CDN, meaning static applications can be served blazing fast over the web without worrying about traffic or latency

Incentivized

• Fanatical Support - I can't stress how great their team is. Not only are they knowledgeable, whenever I call in (during the day or in the middle of the night), I never have to wait more than a minute to speak to someone.
• Webmail, Hosted Exchange, and Office365 Support - As an IT team of one, Rackspace's cloud solution and migration team has really helped me over the years to minimize issues for users, but also provide a reliable and flexible email platform.

Incentivized

• Easy to use User Interface builder for building internal apps
• Scheduled Jobs and Workflow builder in multiple languages
• API builder for support your User Interface for your internal apps

• it is not aimed at it but first party laravel support would be nice.
• their free tier was so handy, i wish they start some similar efforts
• incorporate more WebOps mindset

Incentivized

• Latest outage 12/2/22 and counting over 75 hours - in my opinion, support has been miserable. In my experience, there's little/no communication regarding the problem or cause. No support. In my opinion, erroneous advice. Virtually NOTHING for users. I feel we've been abandoned.
• Outage appears to have been caused by unpatched servers & no backup servers
• In my opinion, NO COMPANY should trust their data or services to a nonresponsive company like Rackspace.
• In my experience, there are NO published policies/practices re: server maintenance (patching) to mitigate hacking, NO published policies/practices re: backup servers in the event of problems. I feel it's stupid of me as a user to have chosen to trust them with critical services

• More flexibility on UI component designs

If I wake tomorrow completely incapable of managing a client cloud operation, our dedicated Rackspace Cloud Engineering Team is deployable as literal extension of our business, immediately addressing all needs and requirements without cause of business disruption for our consultancy, and more importantly for the mission-critical ones of our clients. For this reason alone, Rackspace is our choice of choices!

Incentivized

We interact with the CLI via our CI/CD pipeline. It was very straightforward to get set up, and their documentation is thorough. There are a ton of examples online of various setups. We needed to deploy a React SPA, so we required redirects, which was straightforward with Netlify.

Incentivized

The company does not put as much focus on usability as other cloud competitors and it is kind of clear. It would be good to take a quarter and gather intense feedback, and then another quarter and focus purely on UI enhancements and backend interoperability

Incentivized

In my experience, their support team is massively overworked — taking FOUR DAYS to look at tickets, and a MONTH to fix problems!

Incentivized

Netlify Platform is the first choice that we are using in this organization continuously and it's been a very promising platform to use. It also maintains the things very well. it also giving a very good updates. It is very easy to use and very easy to learn. overall it is good.

Incentivized

LiquidWeb or Amazon both offer some products that could be considered similar. I will say though, after years of dealing with Rackspace, their service is what always has me coming back. Their support is typically so much better than other vendors that I hesitate to use other vendors. Pricing might be cheaper, but when you have an issue and need it resolved ASAP, then Rackspace has come through in the majority of cases for me.

Incentivized

• it's free to get started and to work on small frontend projects for testing and qa
• very nice DNS Management
• quick and easy to use, reduces dev efforts

Incentivized

• We've found it helpful to host our own web sites on their cloud servers, which is a positive.
• We've also hosted our Nagios instance on a low-end cloud server, which is also a positive.
• A negative impact is that they've now decided to start charging for their support.

Incentivized

• We've saved thousands of developer hours that would have otherwise spent on maintaining infrastructure