What users are saying about
16 Ratings
7 Ratings
16 Ratings
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Score 8.1 out of 100
7 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

TruView

Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
Claudio Hoffer | TrustRadius Reviewer

AlertSite

AlertSite works exceptionally well if you need to analyze how your digital assets perform over time and, based on provided reports, determine the potential slow down root cause to make data-driven decisions instantly. In case you are used to analyzing by visually representing your availability and performance, AlertSite might not be the perfect solution for you.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

TruView
9.5
AlertSite
Automated network device discovery
TruView
10.0
AlertSite
Network monitoring
TruView
10.0
AlertSite
Baseline threshold calculation
TruView
9.9
AlertSite
Alerts
TruView
10.0
AlertSite
Network capacity planning
TruView
10.0
AlertSite
Packet capture analysis
TruView
9.9
AlertSite
Network mapping
TruView
10.0
AlertSite
Customizable reports
TruView
5.2
AlertSite
Wireless infrastructure monitoring
TruView
10.0
AlertSite
Hardware health monitoring
TruView
10.0
AlertSite

Application Performance Management

TruView
AlertSite
6.7
Application monitoring
TruView
AlertSite
7.1
Database monitoring
TruView
AlertSite
6.4
Threshold alerts
TruView
AlertSite
7.2
Predictive capabilities
TruView
AlertSite
6.0
Application performance management console
TruView
AlertSite
7.6
Collaboration tools
TruView
AlertSite
7.4
Out-of-the box templates to monitor applications
TruView
AlertSite
7.7
Application dependency mapping and thresholding
TruView
AlertSite
6.7
Virtualization monitoring
TruView
AlertSite
6.6
Server availability and performance monitoring
TruView
AlertSite
6.1
Server usage monitoring and capacity forecasting
TruView
AlertSite
5.7
IT Asset Discovery
TruView
AlertSite
5.4

Pros

TruView

  • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
  • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
  • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
Victor Arana | TrustRadius Reviewer

AlertSite

  • The Deja-Click Recorder is an excellent tool.
  • Good UI that translates to large NOC screens well.
  • Easy Alerting and Reporting.
Rob Bates | TrustRadius Reviewer

Cons

TruView

  • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
  • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
  • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
Claudio Hoffer | TrustRadius Reviewer

AlertSite

  • The pricing model is very pricey when compared to alternatives.
  • Lost of upfront costs.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

TruView

No score
No answers yet
No answers on this topic

AlertSite

AlertSite 3.0
Based on 1 answer
Reviewing other cost saving options
Anonymous | TrustRadius Reviewer

Usability

TruView

No score
No answers yet
No answers on this topic

AlertSite

AlertSite 7.0
Based on 1 answer
Pretty good product only issue was cost
Anonymous | TrustRadius Reviewer

Support Rating

TruView

TruView 10.0
Based on 1 answer
As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
Claudio Hoffer | TrustRadius Reviewer

AlertSite

AlertSite 4.0
Based on 3 answers
What we have noticed so far is the fact that AlertSite customer support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues. They are quick to respond and provide sufficient guidance about how to implement product features efficiently, integrate new tools, and fix product issues.
Anonymous | TrustRadius Reviewer

Alternatives Considered

TruView

Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
Victor Arana | TrustRadius Reviewer

AlertSite

We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
Rob Bates | TrustRadius Reviewer

Return on Investment

TruView

  • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
  • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
  • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
Victor Arana | TrustRadius Reviewer

AlertSite

  • Creating complex web monitor scripts in just a few clicks reduced time to create monitoring improvements.
  • AlertSite Single Sign-On feature reduced integration costs.
Anonymous | TrustRadius Reviewer

Pricing Details

TruView

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AlertSite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

TruView
10.0
AlertSite
7.1

Likelihood to Renew

TruView
AlertSite
3.0

Usability

TruView
AlertSite
7.0

Support Rating

TruView
10.0
AlertSite
4.0

Implementation Rating

TruView
AlertSite
7.0

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