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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TruView

    Score8 out of 10
    N/ANETSCOUT TruView is a unified network monitoring and APM tool. TruView is deployed as hardware on-premises, and it can automate capacity planning and environment discovery and configuration.N/A

    AlertSite

    Score8 out of 10
    N/AAlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.N/A
    Pricing
    TruViewAlertSite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    TruViewAlertSite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    TruViewAlertSite
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of NETSCOUT TruView and AlertSite
    Feature
    NETSCOUT TruView
    9.5
    2 Ratings
    18% above category average
    AlertSite
    -
    Ratings
    Automated network device discovery10.02 Ratings00 Ratings
    Network monitoring10.02 Ratings00 Ratings
    Baseline threshold calculation10.02 Ratings00 Ratings
    Alerts10.02 Ratings00 Ratings
    Network capacity planning10.02 Ratings00 Ratings
    Packet capture analysis10.02 Ratings00 Ratings
    Network mapping10.02 Ratings00 Ratings
    Customizable reports5.12 Ratings00 Ratings
    Wireless infrastructure monitoring10.02 Ratings00 Ratings
    Hardware health monitoring10.02 Ratings00 Ratings
    Best Alternatives
    TruViewAlertSite
    Small Businesses
    Auvik
    Score8.8 out of 10
    SolarWinds Pingdom
    Score8 out of 10
    Medium-sized Companies
    PingPlotter
    Score9 out of 10
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    Enterprises
    Nmap
    Score8.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TruViewAlertSite
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.0
    (4 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    3.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    2.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    TruViewAlertSite
    Likelihood to Recommend
    NETSCOUT
    Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
    Incentivized
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    SmartBear
    AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
    Incentivized
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    Pros
    NETSCOUT
    • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
    • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
    • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
    Incentivized
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    SmartBear
    • The Deja-Click Recorder is an excellent tool.
    • Good UI that translates to large NOC screens well.
    • Easy Alerting and Reporting.
    Incentivized
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    Cons
    NETSCOUT
    • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
    • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
    • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
    Incentivized
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    SmartBear
    • Tool is complicated for Alert creation
    • AlertSite GUI need improvement. As compared to Datadog, it needs improvement in GUI
    • While using AlertSite, many times we faced false alerting, they need to take a look at it to improve performance.
    Incentivized
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    Likelihood to Renew
    NETSCOUT
    No answers on this topic
    SmartBear
    Reviewing other cost saving options
    Incentivized
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    Usability
    NETSCOUT
    No answers on this topic
    SmartBear
    Pretty good product only issue was cost
    Incentivized
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    Support Rating
    NETSCOUT
    As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
    Incentivized
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    SmartBear
    I've been unable to contact support after several attempts.
    Incentivized
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    Alternatives Considered
    NETSCOUT
    Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
    Incentivized
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    SmartBear
    We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
    Incentivized
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    Return on Investment
    NETSCOUT
    • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
    • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
    • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
    Incentivized
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    SmartBear
    • A negative thing is Monitoring locations would have issues and cause false-positive alerts and due to that monitoring team's repetitive work has increased.
    • A positive thing that I have noticed so far is the fact that the AlertSite customers support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently, and fix products issues.
    Incentivized
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    ScreenShots