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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NetSuite ERP

    Score8.1 out of 10
    N/ANetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A

    Twilio SendGrid

    Score6.6 out of 10
    N/ATwilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber. Twilio SendGrid Marketing Campaigns aims to help users by providing: MORE EFFICIENT EMAIL BUILDING The campaign building process is free from frustrating, rigid step-by-step wizards that slow users down. The vendor says…

    $15

    per month

    Pricing
    NetSuite ERPTwilio SendGrid
    Editions & Modules
    No answers on this topic
    Basic
    $15
    per month
    Advanced
    $60
    per month
    Free
    Free
    Offerings
    Pricing Offerings
    NetSuite ERPTwilio SendGrid
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.—
    More Pricing Information
    Community Pulse
    NetSuite ERPTwilio SendGrid
    Considered Both Products
    NetSuite
    No answer on this topic
    Twilio
    Chose Twilio SendGrid
    I've used MailChimp and Mandrill as well. Neither is as easy or effective as SendGrid.
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    280 Answers
    75%
    Would buy again
    15 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    240 Answers
    72%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    282 Answers
    70%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    79%
    Lived up to sales and marketing promises
    151 Answers
    65%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    70%
    Implementation went as expected
    154 Answers
    70%
    Implementation went as expected
    14 Answers
    Features
    NetSuite ERPTwilio SendGrid
    Payroll Management
    Comparison of Payroll Management features of NetSuite ERP and Twilio SendGrid
    Feature
    NetSuite ERP
    1.1
    15 Ratings
    149% below category average
    Twilio SendGrid
    -
    Ratings
    Pay calculation1.013 Ratings00 Ratings
    Benefit plan administration1.010 Ratings00 Ratings
    Direct deposit files1.39 Ratings00 Ratings
    Customization
    Comparison of Customization features of NetSuite ERP and Twilio SendGrid
    Feature
    NetSuite ERP
    9.2
    74 Ratings
    19% above category average
    Twilio SendGrid
    -
    Ratings
    API for custom integration9.264 Ratings00 Ratings
    Plug-ins9.947 Ratings00 Ratings
    Security
    Comparison of Security features of NetSuite ERP and Twilio SendGrid
    Feature
    NetSuite ERP
    9.7
    81 Ratings
    14% above category average
    Twilio SendGrid
    -
    Ratings
    Single sign-on capability9.762 Ratings00 Ratings
    Role-based user permissions9.880 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of NetSuite ERP and Twilio SendGrid
    Feature
    NetSuite ERP
    9.9
    72 Ratings
    27% above category average
    Twilio SendGrid
    6.1
    50 Ratings
    22% below category average
    Dashboards9.971 Ratings4.748 Ratings
    Standard reports9.970 Ratings5.148 Ratings
    Custom reports9.970 Ratings8.631 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of NetSuite ERP and Twilio SendGrid
    Feature
    NetSuite ERP
    7.9
    323 Ratings
    2% above category average
    Twilio SendGrid
    -
    Ratings
    Accounts payable8.4317 Ratings00 Ratings
    Accounts receivable8.4293 Ratings00 Ratings
    Global Financial Support9.926 Ratings00 Ratings
    Primary and Secondary Ledgers9.928 Ratings00 Ratings
    Journals and Reconciliations9.341 Ratings00 Ratings
    Configurable Accounting9.935 Ratings00 Ratings
    Standardized Processes9.937 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of NetSuite ERP and Twilio SendGrid
    Feature
    NetSuite ERP
    9.1
    48 Ratings
    13% above category average
    Twilio SendGrid
    -
    Ratings
    Inventory tracking10.047 Ratings00 Ratings
    Automatic reordering8.928 Ratings00 Ratings
    Location management9.635 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of NetSuite ERP and Twilio SendGrid
    Feature
    NetSuite ERP
    9.4
    261 Ratings
    17% above category average
    Twilio SendGrid
    -
    Ratings
    Pricing9.953 Ratings00 Ratings
    Order entry8.1257 Ratings00 Ratings
    Credit card processing8.937 Ratings00 Ratings
    Cost of goods sold9.548 Ratings00 Ratings
    Order Orchestration9.921 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of NetSuite ERP and Twilio SendGrid
    Feature
    NetSuite ERP
    7.9
    259 Ratings
    4% above category average
    Twilio SendGrid
    -
    Ratings
    Billing Management8.5248 Ratings00 Ratings
    Cash and Asset Management9.927 Ratings00 Ratings
    Travel & Expense Management9.831 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting8.927 Ratings00 Ratings
    Period Close9.935 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of NetSuite ERP and Twilio SendGrid
    Feature
    NetSuite ERP
    6.6
    32 Ratings
    14% below category average
    Twilio SendGrid
    -
    Ratings
    Budgeting and Forecasting6.026 Ratings00 Ratings
    Project Costing6.023 Ratings00 Ratings
    Cost Capture6.022 Ratings00 Ratings
    Capital Project Management4.014 Ratings00 Ratings
    Customer Contract Compliance9.913 Ratings00 Ratings
    Project Revenue Recognition6.922 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of NetSuite ERP and Twilio SendGrid
    Feature
    NetSuite ERP
    4.1
    17 Ratings
    53% below category average
    Twilio SendGrid
    -
    Ratings
    Project Planning and Scheduling8.914 Ratings00 Ratings
    Task Insight for Project Managers3.311 Ratings00 Ratings
    Project Mobile Functionality3.010 Ratings00 Ratings
    Definable Resource Pools3.68 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of NetSuite ERP and Twilio SendGrid
    Feature
    NetSuite ERP
    3.1
    12 Ratings
    82% below category average
    Twilio SendGrid
    -
    Ratings
    Award Lifecycle Management3.57 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of NetSuite ERP and Twilio SendGrid
    Feature
    NetSuite ERP
    3.3
    19 Ratings
    73% below category average
    Twilio SendGrid
    -
    Ratings
    Bids Analyzed and Compared3.58 Ratings00 Ratings
    Contract Authoring1.910 Ratings00 Ratings
    Contract Repository3.58 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated3.613 Ratings00 Ratings
    Supplier Management9.913 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of NetSuite ERP and Twilio SendGrid
    Feature
    NetSuite ERP
    3.1
    11 Ratings
    74% below category average
    Twilio SendGrid
    -
    Ratings
    Risk Repository3.58 Ratings00 Ratings
    Control Management1.911 Ratings00 Ratings
    Control Efficiency Assessments3.57 Ratings00 Ratings
    Issue Detection3.58 Ratings00 Ratings
    Remediation and Certification3.58 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of NetSuite ERP and Twilio SendGrid
    Feature
    NetSuite ERP
    3.1
    17 Ratings
    77% below category average
    Twilio SendGrid
    -
    Ratings
    Transportation Planning and Optimization2.89 Ratings00 Ratings
    Transportation Execution Management2.88 Ratings00 Ratings
    Trade and Customs Management2.88 Ratings00 Ratings
    Fulfillment Management9.914 Ratings00 Ratings
    Warehouse Workforce Management2.511 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of NetSuite ERP and Twilio SendGrid
    Feature
    NetSuite ERP
    9.4
    16 Ratings
    23% above category average
    Twilio SendGrid
    -
    Ratings
    Production Process Design8.912 Ratings00 Ratings
    Production Management8.914 Ratings00 Ratings
    Configuration Management9.910 Ratings00 Ratings
    Work Execution9.912 Ratings00 Ratings
    Manufacturing Costs8.914 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of NetSuite ERP and Twilio SendGrid
    Feature
    NetSuite ERP
    8.3
    177 Ratings
    12% above category average
    Twilio SendGrid
    -
    Ratings
    Forecasting8.817 Ratings00 Ratings
    Inventory Planning7.6174 Ratings00 Ratings
    Performance Monitoring8.914 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of NetSuite ERP and Twilio SendGrid
    Feature
    NetSuite ERP
    3.9
    13 Ratings
    62% below category average
    Twilio SendGrid
    -
    Ratings
    Proposal Management2.610 Ratings00 Ratings
    Product Master Data Management3.29 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of NetSuite ERP and Twilio SendGrid
    Feature
    NetSuite ERP
    -
    Ratings
    Twilio SendGrid
    6.8
    50 Ratings
    17% below category average
    WYSIWYG email editor00 Ratings9.337 Ratings
    Dynamic content00 Ratings6.740 Ratings
    Ability to test dynamic content00 Ratings4.438 Ratings
    Landing pages00 Ratings8.024 Ratings
    A/B testing00 Ratings9.330 Ratings
    Mobile optimization00 Ratings8.938 Ratings
    Email deliverability reporting00 Ratings5.050 Ratings
    List management00 Ratings4.744 Ratings
    Triggered drip sequences00 Ratings4.624 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of NetSuite ERP and Twilio SendGrid
    Feature
    NetSuite ERP
    -
    Ratings
    Twilio SendGrid
    8.2
    12 Ratings
    1% above category average
    URL Validation00 Ratings7.911 Ratings
    Link Tracking00 Ratings7.512 Ratings
    Image Validation00 Ratings8.29 Ratings
    Inbox Display00 Ratings8.011 Ratings
    Email Accessibility Tools00 Ratings9.012 Ratings
    Spelling and Grammar Check00 Ratings8.19 Ratings
    Spam Testing00 Ratings8.111 Ratings
    Email Previews00 Ratings9.112 Ratings
    Best Alternatives
    NetSuite ERPTwilio SendGrid
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NetSuite ERPTwilio SendGrid
    Likelihood to Recommend
    8.5
    (422 ratings)
    4.7
    (61 ratings)
    Likelihood to Renew
    7.6
    (50 ratings)
    7.0
    (1 ratings)
    Usability
    8.0
    (283 ratings)
    4.9
    (8 ratings)
    Availability
    9.0
    (16 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (15 ratings)
    -
    (0 ratings)
    Support Rating
    5.4
    (217 ratings)
    3.0
    (9 ratings)
    In-Person Training
    7.3
    (2 ratings)
    -
    (0 ratings)
    Online Training
    6.4
    (10 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.4
    (17 ratings)
    -
    (0 ratings)
    Configurability
    8.7
    (5 ratings)
    -
    (0 ratings)
    CPA Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (8 ratings)
    -
    (0 ratings)
    Vendor post-sale
    4.8
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    NetSuite ERPTwilio SendGrid
    Likelihood to Recommend
    NetSuite
    NetSuite ERP is a very robust ERP. For a small business, it might be overkill and even too expensive. What I mean by this is that there are advanced functionalities that NetSuite ERP has, such as forecasting, warehouse management, and custom workflows, that are not necessary for a small business. However, as a business starts to grow, NetSuite ERP provides endless growth opportunity to meet a companies needs. We are still technically a small company of only 15 employees, but NetSuite ERP has the ability to help us grow and we will not outgrow NetSuite ERP. NetSuite ERP can handle financial tracking with P&L, tax calculations, shipping, vendor management, and so much more.
    Incentivized
    Read full review
    Twilio
    If you're prepared to build out your whole staff UX, audience creation, email production, and analytics on your own using API, this tool may have that flexibility. If you require a sturdy drag and drop production tool, this tool has it but at the expense of a lot of other critical functionality. Out of the box analytics/reporting, is extremely limited. Complex queries, even something like pulling those who haven't engaged in email within a certain time period, is clunky. If you require any support at all, this is not the tool for you. I'm a deliverability consultant and have used many of the top email marketing tools and SendGrid has been extremely difficult for my team. I do not recommend it. Shiny and bright during sales, pretty disappointing thereafter.
    Read full review
    Pros
    NetSuite
    • It is an accounting system first and foremost.
    • We can add Manufacturing/Inventory features that we need for a manufacturing environment.
    • System Information/System Notes - Tracking of changes to almost everything. This is incredibly helpful for audits and investigations.
    • NetSuite ERP is integrating AI into their processes which will be super interesting!
    Incentivized
    Read full review
    Twilio
    • Managing email lists / audiences is easy with features like groups and segments.
    • They provide pre-built email templates that are very easy to modify. It is also super easy to create new email templates with their drag-and-drop email builder.
    • Provides clear / easy-to-read analytics of email campaigns.
    • I can easily import large email contact lists all at once or add a user manually one-at-a-time, when needed.
    Incentivized
    Read full review
    Cons
    NetSuite
    • I have found it to be a bit slow sometimes when saving.
    • I am not sure if this is Chase Bank or NetSuite, but a direct link to upload bank transactions or credit card transactions would be nice.
    • This is too hard, bc Netsuite works really well.
    Read full review
    Twilio
    • Not necessarily their Email API but their email in general - they are currently in beta for automated email sequences but are still bare bones. Much more work is needed before it can be used mainstream and be able to convert everything to SendGrid.
    • Helping with warming up our dedicated IP for the best-sending score.
    • We seem to hit the promotions folder a decent amount (maybe the IP problem above) and even a lot of their emails hit my spam or promotions folder (whether they be transactional or marketing) which isn't a great sign when trusting an ESP.
    • Transactional email sequences would be a huge plus.
    • Now that Twilio owns SenGrid, having an integrated platform where you could see all our transactional emails together.
    • Better reporting and split reporting between transactional and marketing emails.
    Incentivized
    Read full review
    Likelihood to Renew
    NetSuite
    NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
    Incentivized
    Read full review
    Twilio
    No answers on this topic
    Usability
    NetSuite
    NetSuite is a cloud tool, and is easy to implement for mid-sized organizations. It comes with standard forms/ printing layouts, and financial reporting (both summary and detailed), which are very handy for business users. In addition to these, with 99.99% service availability, NetSuite makes it one of the most reliable ERP tools available on the market.
    Incentivized
    Read full review
    Twilio
    It is usable but needs improvement in overall user experience and ease of use. A new joinee/anyone new to the tool would need more tarining currently before he can use the platform seamlessly. The set-up to value realization time for Twilio SendGrid customers is generally high because of this concern.
    Incentivized
    Read full review
    Reliability and Availability
    NetSuite
    It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
    Read full review
    Twilio
    No answers on this topic
    Performance
    NetSuite
    Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
    Incentivized
    Read full review
    Twilio
    No answers on this topic
    Support Rating
    NetSuite
    I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
    Incentivized
    Read full review
    Twilio
    Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.
    Incentivized
    Read full review
    In-Person Training
    NetSuite
    I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
    Read full review
    Twilio
    No answers on this topic
    Online Training
    NetSuite
    Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
    Read full review
    Twilio
    No answers on this topic
    Implementation Rating
    NetSuite
    I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
    Incentivized
    Read full review
    Twilio
    No answers on this topic
    Alternatives Considered
    NetSuite
    NetSuite by far is the most expensive; However, compared to the 3 systems notated, the overall functionality, capability and reporting advantages make it my top choice for companies experiencing exponential growth across all departments. Its a best in class solution for just about any user.
    Incentivized
    Read full review
    Twilio
    Sendgrid has a lot of features that other providers have and a few more - like the dynamic template builder, which AWS SES doesn't have. We choose the provider based on the scenario of use and the provider we're using. If we're going to be making regular changes to a template, then we'd go with Sendgrid, as the changes will be easier to make and don't necessarily require developer intervention.
    Incentivized
    Read full review
    Scalability
    NetSuite
    We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
    Read full review
    Twilio
    No answers on this topic
    Return on Investment
    NetSuite
    • NetSuite software has improved our process controls and enhanced cash management, especially in huge projects.
    • The software has helped us with budgeting, forecasting, and real-time financial reporting.
    • Introduction of NetSuite ERP into our organisation has completely changed the way we do things by enhancing compliance, ensuring real-time project milestone tracking, and enabling portfolio management.
    Read full review
    Twilio
    • As it was cheaper than the transactional service we previously used, it saved costs.
    • The API was relatively easy to work with so it helped us ship the service and test it quickly.
    • We still use the transactional email service, even though we recognize its limits as it meets our immediate needs.
    Incentivized
    Read full review
    ScreenShots

    NetSuite ERP Screenshots

    Screenshot of Roles-based dashboardsScreenshot of MCP AI ConnectorScreenshot of NetSuite Cash 360 Dashboard