What users are saying about
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Top Rated
666 Ratings
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Top Rated
538 Ratings

NetSuite ERP

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Top Rated
666 Ratings
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Score 7.7 out of 100

Xero

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Top Rated
538 Ratings
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Score 8.7 out of 100

Feature Set Ratings

  • Xero ranks higher in 7 feature sets: Payroll Management, Customization, Security, Reporting & Analytics, General Ledger and Configurable Accounting, Inventory Management, Order Management

Payroll Management

1.9

NetSuite ERP

19%
8.3

Xero

83%
Xero ranks higher in 5/5 features

Pay calculation

1.7
17%
13 Ratings
8.2
82%
64 Ratings

Benefit plan administration

1.6
16%
10 Ratings
8.2
82%
23 Ratings

Direct deposit files

2.4
24%
9 Ratings
8.9
89%
49 Ratings

Salary revision and increment management

2.3
23%
8 Ratings
8.8
88%
41 Ratings

Reimbursement management

1.8
18%
10 Ratings
7.6
76%
54 Ratings

Customization

7.6

NetSuite ERP

76%
7.7

Xero

77%
Xero ranks higher in 2/2 features

API for custom integration

6.7
67%
63 Ratings
7.3
73%
78 Ratings

Plug-ins

5.8
58%
47 Ratings
8.1
81%
85 Ratings

Security

6.6

NetSuite ERP

66%
8.6

Xero

86%
Xero ranks higher in 2/2 features

Single sign-on capability

6.6
66%
61 Ratings
8.8
88%
72 Ratings

Role-based user permissions

6.6
66%
79 Ratings
8.4
84%
114 Ratings

Reporting & Analytics

6.2

NetSuite ERP

62%
8.2

Xero

82%
Xero ranks higher in 3/3 features

Dashboards

6.2
62%
71 Ratings
8.0
80%
129 Ratings

Standard reports

6.2
62%
70 Ratings
8.7
87%
132 Ratings

Custom reports

6.1
61%
70 Ratings
7.9
79%
121 Ratings

General Ledger and Configurable Accounting

6.3

NetSuite ERP

63%
8.1

Xero

81%
Xero ranks higher in 21/21 features

Accounts payable

6.1
61%
65 Ratings
8.7
87%
130 Ratings

Accounts receivable

6.0
60%
64 Ratings
8.7
87%
131 Ratings

Global Financial Support

5.9
59%
26 Ratings
8.1
81%
36 Ratings

Primary and Secondary Ledgers

6.5
65%
28 Ratings
7.8
78%
34 Ratings

Intercompany Accounting

5.2
52%
30 Ratings
7.4
74%
40 Ratings

Localizations

6.5
65%
22 Ratings
8.2
82%
40 Ratings

Journals and Reconciliations

6.9
69%
41 Ratings
8.7
87%
89 Ratings

Enterprise Accounting

6.4
64%
35 Ratings
7.4
74%
33 Ratings

Configurable Accounting

6.6
66%
35 Ratings
8.3
83%
59 Ratings

Centralized Rules Framework

6.5
65%
24 Ratings
8.0
80%
33 Ratings

Standardized Processes

5.7
57%
37 Ratings
8.4
84%
59 Ratings

Cash management

N/A
0 Ratings
8.1
81%
121 Ratings

Bank reconciliation

N/A
0 Ratings
8.9
89%
137 Ratings

Expense management

N/A
0 Ratings
8.1
81%
125 Ratings

Time tracking

N/A
0 Ratings
6.9
69%
42 Ratings

Fixed asset management

N/A
0 Ratings
7.2
72%
86 Ratings

Multi-currency support

N/A
0 Ratings
8.2
82%
82 Ratings

Multi-division support

N/A
0 Ratings
7.5
75%
74 Ratings

Regulations compliance

N/A
0 Ratings
8.3
83%
67 Ratings

Electronic tax filing

N/A
0 Ratings
8.3
83%
65 Ratings

Self-service portal

N/A
0 Ratings
7.8
78%
80 Ratings

Inventory Management

5.8

NetSuite ERP

58%
6.8

Xero

68%
Xero ranks higher in 3/4 features

Inventory tracking

6.2
62%
47 Ratings
6.1
61%
60 Ratings

Automatic reordering

5.4
54%
28 Ratings
7.1
71%
24 Ratings

Location management

6.0
60%
35 Ratings
7.7
77%
29 Ratings

Manufacturing module

5.7
57%
27 Ratings
6.3
63%
16 Ratings

Order Management

5.4

NetSuite ERP

54%
7.7

Xero

77%
Xero ranks higher in 7/7 features

Pricing

5.3
53%
53 Ratings
7.3
73%
61 Ratings

Order entry

5.4
54%
54 Ratings
7.8
78%
56 Ratings

Credit card processing

4.5
45%
37 Ratings
8.6
86%
57 Ratings

Cost of goods sold

6.1
61%
48 Ratings
8.1
81%
65 Ratings

Order Orchestration

5.6
56%
21 Ratings
7.3
73%
21 Ratings

End-to-end order visibility

5.8
58%
27 Ratings
7.4
74%
24 Ratings

Order exception Resolution

5.1
51%
21 Ratings
7.4
74%
17 Ratings

Subledger and Financial Process

5.5

NetSuite ERP

55%

Xero

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 14/14 features

Automated Invoice Processing

4.9
49%
35 Ratings
N/A
0 Ratings

Shared Services Payments

5.6
56%
17 Ratings
N/A
0 Ratings

Billings Management

5.6
56%
30 Ratings
N/A
0 Ratings

Customer Receipt Applications

5.8
58%
29 Ratings
N/A
0 Ratings

Customer Collections

5.5
55%
26 Ratings
N/A
0 Ratings

Revenue Recognition

5.7
57%
35 Ratings
N/A
0 Ratings

Cash Management

5.9
59%
27 Ratings
N/A
0 Ratings

Asset Management

5.3
53%
26 Ratings
N/A
0 Ratings

Travel & Expense Management

5.0
50%
31 Ratings
N/A
0 Ratings

Budgetary Control & Encumbrance Accounting

5.9
59%
27 Ratings
N/A
0 Ratings

Period Close

6.1
61%
35 Ratings
N/A
0 Ratings

Transactions Tax

5.8
58%
28 Ratings
N/A
0 Ratings

Subledger Reconciliations

6.0
60%
24 Ratings
N/A
0 Ratings

3rd Party Accounting Systems

3.7
37%
14 Ratings
N/A
0 Ratings

Project Financial Management

5.2

NetSuite ERP

52%

Xero

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 12/12 features

Budgeting and Forecasting

5.9
59%
26 Ratings
N/A
0 Ratings

Project Costing

5.6
56%
23 Ratings
N/A
0 Ratings

Cost Capture

5.2
52%
22 Ratings
N/A
0 Ratings

Capital Project Management

5.8
58%
14 Ratings
N/A
0 Ratings

Customer Invoicing

4.2
42%
25 Ratings
N/A
0 Ratings

Customer Contract Compliance

4.7
47%
13 Ratings
N/A
0 Ratings

Project Revenue Recognition

4.3
43%
22 Ratings
N/A
0 Ratings

Project Financial Performance Analysis

5.1
51%
23 Ratings
N/A
0 Ratings

Project Financials Dashboard

5.5
55%
24 Ratings
N/A
0 Ratings

Real-time Financial Reporting

6.4
64%
26 Ratings
N/A
0 Ratings

Embedded Business Intelligence

4.3
43%
13 Ratings
N/A
0 Ratings

Project Planning Collaboration

5.0
50%
14 Ratings
N/A
0 Ratings

Project Execution Management

5.0

NetSuite ERP

50%

Xero

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 15/15 features

Project Planning and Scheduling

4.7
47%
14 Ratings
N/A
0 Ratings

Project Manager Dashboard

5.1
51%
14 Ratings
N/A
0 Ratings

Resource Manager Dashboard

5.2
52%
12 Ratings
N/A
0 Ratings

Task Insight for Project Managers

4.9
49%
11 Ratings
N/A
0 Ratings

Project Manager Mobile Functionality

4.6
46%
10 Ratings
N/A
0 Ratings

Team Member Task Collaboration

4.6
46%
12 Ratings
N/A
0 Ratings

Team Member Mobile Functionality

4.6
46%
11 Ratings
N/A
0 Ratings

Project Candidate Search

4.7
47%
8 Ratings
N/A
0 Ratings

Project Candidate Comparison and Analysis

5.2
52%
8 Ratings
N/A
0 Ratings

Defineable Resource Pools

5.4
54%
8 Ratings
N/A
0 Ratings

Defineable Resource Pools

5.2
52%
8 Ratings
N/A
0 Ratings

Talent Profiles

4.8
48%
8 Ratings
N/A
0 Ratings

Real-Time Project Reporting

6.0
60%
13 Ratings
N/A
0 Ratings

Absence Management

4.7
47%
9 Ratings
N/A
0 Ratings

Product Lifecycle Management

4.9
49%
9 Ratings
N/A
0 Ratings

Grants Management

4.2

NetSuite ERP

42%

Xero

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 4/4 features

Award Lifecycle Management

4.5
45%
7 Ratings
N/A
0 Ratings

Spending Control

3.7
37%
9 Ratings
N/A
0 Ratings

Indirect Cost Management

4.1
41%
9 Ratings
N/A
0 Ratings

Billing

4.5
45%
12 Ratings
N/A
0 Ratings

Procurement

4.5

NetSuite ERP

45%

Xero

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 19/19 features

Sourcing Team Collaboration

4.0
40%
12 Ratings
N/A
0 Ratings

Sourcing Analysis

4.3
43%
12 Ratings
N/A
0 Ratings

Bids Analyzed and Compared

4.5
45%
8 Ratings
N/A
0 Ratings

Catalog Shopping E-Commerce for Employees

4.0
40%
7 Ratings
N/A
0 Ratings

Contract Authoring

3.7
37%
10 Ratings
N/A
0 Ratings

Contract Compliance Management

3.8
38%
10 Ratings
N/A
0 Ratings

Contract History

3.8
38%
10 Ratings
N/A
0 Ratings

Contract Renewal Automation

4.8
48%
8 Ratings
N/A
0 Ratings

Contract Repository

4.7
47%
8 Ratings
N/A
0 Ratings

Contract Standardization and Enforcement

4.6
46%
8 Ratings
N/A
0 Ratings

Electronic Signatures

5.2
52%
10 Ratings
N/A
0 Ratings

Invoice Automated Matching

5.1
51%
11 Ratings
N/A
0 Ratings

Purchasing Risk and Compliance Management

5.2
52%
10 Ratings
N/A
0 Ratings

Requisitions-to-Purchase Orders Integrated

5.2
52%
13 Ratings
N/A
0 Ratings

Spend Compliance Management

4.5
45%
12 Ratings
N/A
0 Ratings

Supplier Assessment

4.7
47%
9 Ratings
N/A
0 Ratings

Supplier Communication and Collaboration

3.8
38%
11 Ratings
N/A
0 Ratings

Supplier Management

4.7
47%
12 Ratings
N/A
0 Ratings

Supplier Portal

4.6
46%
8 Ratings
N/A
0 Ratings

Risk Management

4.4

NetSuite ERP

44%

Xero

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 9/9 features

Risk Repository

4.4
44%
8 Ratings
N/A
0 Ratings

Control Management

3.8
38%
11 Ratings
N/A
0 Ratings

Control Mapping

3.8
38%
9 Ratings
N/A
0 Ratings

Control Efficiency Assessments

4.6
46%
7 Ratings
N/A
0 Ratings

Automated Control Assessments

4.6
46%
7 Ratings
N/A
0 Ratings

Assessment Capture

4.7
47%
7 Ratings
N/A
0 Ratings

Issue Detection

4.5
45%
8 Ratings
N/A
0 Ratings

Automatic Notification

4.7
47%
9 Ratings
N/A
0 Ratings

Remediation and Certification

4.6
46%
8 Ratings
N/A
0 Ratings

Logistics

3.4

NetSuite ERP

34%

Xero

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 13/13 features

Transportation Planning and Optimization

3.5
35%
9 Ratings
N/A
0 Ratings

Transportation Sourcing Management

3.6
36%
9 Ratings
N/A
0 Ratings

Transportation Process Integration

3.6
36%
9 Ratings
N/A
0 Ratings

Transportation Execution Management

3.6
36%
8 Ratings
N/A
0 Ratings

Freight Payment Automation

3.5
35%
9 Ratings
N/A
0 Ratings

Trade Management

3.5
35%
8 Ratings
N/A
0 Ratings

Trade Regulatory Compliance Management

3.6
36%
6 Ratings
N/A
0 Ratings

Customs Entry Management

2.0
20%
8 Ratings
N/A
0 Ratings

Customs Document Management

2.1
21%
8 Ratings
N/A
0 Ratings

Customs Document Collaboration

2.1
21%
8 Ratings
N/A
0 Ratings

Fulfillment Management

4.6
46%
13 Ratings
N/A
0 Ratings

Inventory Visibility

4.8
48%
15 Ratings
N/A
0 Ratings

Warehouse Workforce Management

3.2
32%
11 Ratings
N/A
0 Ratings

Manufacturing

4.8

NetSuite ERP

48%

Xero

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 9/9 features

Production Process Design

5.0
50%
12 Ratings
N/A
0 Ratings

Supply Chain Business Flows

4.8
48%
13 Ratings
N/A
0 Ratings

Production Management

5.1
51%
14 Ratings
N/A
0 Ratings

Contracted Manufacturing Management

4.7
47%
12 Ratings
N/A
0 Ratings

Configuration Management

4.8
48%
10 Ratings
N/A
0 Ratings

Work Definition

5.0
50%
14 Ratings
N/A
0 Ratings

Work Execution

4.5
45%
12 Ratings
N/A
0 Ratings

Advanced Fulfillment

4.9
49%
11 Ratings
N/A
0 Ratings

Manufacturing Costs

4.7
47%
14 Ratings
N/A
0 Ratings

Supply Chain

4.9

NetSuite ERP

49%

Xero

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 4/4 features

Forecasting

4.6
46%
17 Ratings
N/A
0 Ratings

Inventory Planning

4.6
46%
18 Ratings
N/A
0 Ratings

Multi-tier Supply Chain Planning

5.2
52%
12 Ratings
N/A
0 Ratings

Performance Monitoring

5.0
50%
14 Ratings
N/A
0 Ratings

Product Lifecycle Management

4.2

NetSuite ERP

42%

Xero

Feature Set Not Supported
N/A
NetSuite ERP ranks higher in 7/7 features

Ideation Management

4.5
45%
9 Ratings
N/A
0 Ratings

Requirements Management

4.3
43%
8 Ratings
N/A
0 Ratings

Proposal Management

3.5
35%
10 Ratings
N/A
0 Ratings

Innovation Portfolio Management

4.2
42%
9 Ratings
N/A
0 Ratings

Product Master Data Management

4.5
45%
9 Ratings
N/A
0 Ratings

Vendor Portal

4.2
42%
11 Ratings
N/A
0 Ratings

Project Portfolio Management

4.1
41%
8 Ratings
N/A
0 Ratings

Attribute Ratings

  • NetSuite ERP is rated higher in 1 area: Availability
  • Xero is rated higher in 9 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Performance, Support Rating, In-Person Training, Online Training, Implementation Rating, Product Scalability

Likelihood to Recommend

6.9

NetSuite ERP

69%
130 Ratings
8.8

Xero

88%
155 Ratings

Likelihood to Renew

8.5

NetSuite ERP

85%
34 Ratings
9.0

Xero

90%
29 Ratings

Usability

7.9

NetSuite ERP

79%
17 Ratings
8.9

Xero

89%
80 Ratings

Availability

9.4

NetSuite ERP

94%
26 Ratings
9.0

Xero

90%
20 Ratings

Performance

7.7

NetSuite ERP

77%
24 Ratings
10.0

Xero

100%
16 Ratings

Support Rating

6.7

NetSuite ERP

67%
31 Ratings
7.2

Xero

72%
37 Ratings

In-Person Training

7.3

NetSuite ERP

73%
2 Ratings
9.1

Xero

91%
1 Rating

Online Training

7.8

NetSuite ERP

78%
9 Ratings
10.0

Xero

100%
5 Ratings

Implementation Rating

6.8

NetSuite ERP

68%
27 Ratings
9.5

Xero

95%
18 Ratings

Product Scalability

8.4

NetSuite ERP

84%
5 Ratings
10.0

Xero

100%
6 Ratings

Likelihood to Recommend

NetSuite ERP

NetSuite helps us a lot in managing the expenses we have in our organization. For example, if we do not have the purchase requisition / purchase order in the system, we wont be able to track our expenses. So it really helps us a lot in this scenario. Can't say anything less appropriate for NetSuite aside from being slow when entering or saving the task we have in NetSuite. All in all we love to use it for monitoring expenses.
Anonymous | TrustRadius Reviewer

Xero

Xero is a 10-point software since it streamlines accounting and financial processes with great agility, generating immediate productivity. I recommend using all its features since, from creating reports to paying bills, the whole process is easy and does not require much knowledge. We can use it remotely with our phones and still build fluidity, plus it can be integrated with Salesforce, building even more power for short-term results.
Bernadette Johnsen | TrustRadius Reviewer

Pros

NetSuite ERP

  • Integration. From Accounting to ERP to CRM, I don't imagine there is much NetSuite can't handle. For a small to medium sized business, and ever for many large organizations, I believe it is entirely possible to put all of the corporate system 'eggs' into one basket - that is on the NetSuite platform.
  • Architecture. The back-end database and inner workings of the NetSuite platform, I would describe as 'different.' Not necessarily better and definitely not worse. However, working in the data is different and maybe not as traditional as when working with a traditional relational database. Because of this, it does take a little bit of getting used to. However, once you are 'used to' it - the ease and simplicity of the back end is a beautiful thing and makes extracting and working with data, again once you cross the learning curve, something to be desired. Took me a few months to get the hang of things, but now, I couldn't imagine a more productive system.
  • Performance. While not lighting fast compared to some on-premise tools, the performance of the NetSuite platform is better that adequate and is quite useable on a day-to-day basis.
  • Consultants. We have had great success working with implementation specialists and consultants directly at Oracle. They are highly knowledgeable and easy to work with. I would highly recommend the native teams for implementation success.
Mitchel Laman | TrustRadius Reviewer

Xero

  • Reporting (customizing look and contents and the ability to add multiple comparative periods is brilliant and not found in many other competitors.
  • Bank feeds. The way they organize bank feed and subsequent matching or coding is very user-friendly for non-accountants and fast for accountants.
  • Can file VAT returns and is MTD compliant in UK.
  • Customer support has been helpful (at least in my experience).
Mohsin Ejaz | TrustRadius Reviewer

Cons

NetSuite ERP

  • NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
  • NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
  • The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
Sonny Spencer, ACA | TrustRadius Reviewer

Xero

  • Overall it is a great platform and quite comprehensive for US based users.
  • However, if we focus on multinational companies that want to integrate the information of different companies in several countries within the same solution, we find the need to carry out reports outside the platform to provide the accounting structure and compliance necessary in countries outside the US.
Anonymous | TrustRadius Reviewer

Pricing Details

NetSuite ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$99 per user per month

NetSuite ERP Editions & Modules

Edition
Base License$9991
Access Cost$992
  1. per month
  2. per user per month
Additional Pricing Details

Xero

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$11 per month

Xero Editions & Modules

Edition
Early$111
Growing$321
Established$621
  1. per month
Additional Pricing Details

Likelihood to Renew

NetSuite ERP

NetSuite ERP 8.5
Based on 34 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Xero

Xero 9.0
Based on 29 answers
In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.
Sarang Mandke | TrustRadius Reviewer

Usability

NetSuite ERP

NetSuite ERP 7.9
Based on 17 answers
I give Netsuite [CRM] a value of 8 because it's very user friendly IF the user is properly trained and is dedicated to using the system as the administrator and company has intended. There are few items such as overall navigation that could be better but really that's splitting hairs as with any CRM, nothing's perfect.
Anonymous | TrustRadius Reviewer

Xero

Xero 8.9
Based on 80 answers
It has deep functionality, and it's easy to use for invoicing, quoting, financial reporting, and customer management. This product manages financial information for small business owners in a unique way. The phone interface is really good as well-meaning I can keep on top of the finances on my phone and feel confident about the financial decisions I'm making.
Carolyn Swora | TrustRadius Reviewer

Reliability and Availability

NetSuite ERP

NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Anonymous | TrustRadius Reviewer

Xero

Xero 9.0
Based on 20 answers
We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
Scott Scharf | TrustRadius Reviewer

Performance

NetSuite ERP

NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Xero

Xero 10.0
Based on 16 answers
Pages generally load quickly, but it's a fairly common occurrence to have pages taking a bit longer than I'd like to load (as in, 4+ seconds). Occasionally I have to refresh a page to get it to work. Bank feed and integrations tend to be slow in general, but that could easily be due to API latency on the side of the other parties. Most of the time, though, the bank feeds refresh before I login so it's not a huge problem. Not necessarily good performance compared to a local app like QuickBooks desktop, but definitely good performance for a cloud application. Room for growth? yes.
Anonymous | TrustRadius Reviewer

Support Rating

NetSuite ERP

NetSuite ERP 6.7
Based on 31 answers
The high technical support is closer to a 9: they are very responsive and provide great examples for you to be able to replicate and resolve any scripting issue. The general support is about an 8: they address the issues relatively quickly and provide appropriate feedback although too often quoting NetSuite Support documents instead of providing relevant examples. For product enhancement issues it's a 5: very little feedback on when or whether they will happen.
Felix Garbuz | TrustRadius Reviewer

Xero

Xero 7.2
Based on 37 answers
Support has always been responsive and quickly resolved any questions I have. The only reason I don't give full points is because there's no way to call for immediate help. I'm fine with this because I don't need it badly enough to pay for it
Dave Olsen | TrustRadius Reviewer

In-Person Training

NetSuite ERP

NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Anonymous | TrustRadius Reviewer

Xero

Xero 9.1
Based on 1 answer
The format was great; someone was there to ask questions or help if you were stuck.
Garreth Collard | TrustRadius Reviewer

Online Training

NetSuite ERP

NetSuite ERP 7.8
Based on 9 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Anonymous | TrustRadius Reviewer

Xero

Xero 10.0
Based on 5 answers
All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
Scott Scharf | TrustRadius Reviewer

Implementation Rating

NetSuite ERP

NetSuite ERP 6.8
Based on 27 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

Xero

Xero 9.5
Based on 18 answers
If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.
Andre Yeu | TrustRadius Reviewer

Alternatives Considered

NetSuite ERP

I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
Chris Snelling, CFA | TrustRadius Reviewer

Xero

Solely the ease of use. This has saved me so much time on day-to-day tracking it is astonishing. Not only does it make it super easy to send invoices, but it also makes it easy to print invoices off, eases the process of partial payments, and keeps good track of all notes made to the account.
Molly Felber | TrustRadius Reviewer

Scalability

NetSuite ERP

NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler | TrustRadius Reviewer

Xero

Xero 10.0
Based on 6 answers
Over 600 plus apps available for integration and easy to create standard charts of account and report templates to implement across multiple entities. Same pricing regardless of number of transactions or users. Real benefit is variety of integrated apps that allow you to automate processes and have functionality that 10 years ago was only available in ERP systems costing hundreds of thousands.
Anonymous | TrustRadius Reviewer

Return on Investment

NetSuite ERP

  • Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
  • Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
  • Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Joshua Henke | TrustRadius Reviewer

Xero

  • Makes bookkeeping easier for clients or for us to do on behalf of clients.
  • Time saving reports for BAS preparation.
  • Picks up on potential issues in General Ledger Exceptions report.
  • Dashboard can show accounts watchlist and current payables/receivables.
  • Matches bills/sales to bank feed transactions and you can select multiple or split payments.
Lauren Boyle | TrustRadius Reviewer

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NetSuite ERP

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