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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NetSuite ERP

    Score8.1 out of 10
    N/ANetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A

    Zapier

    Score8.9 out of 10
    N/AThe Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.

    $29.99

    per month 750 tasks per month

    Pricing
    NetSuite ERPZapier
    Editions & Modules
    No answers on this topic
    Starter
    $29.99
    per month 750 tasks per month
    Professional
    $73.50
    per month 2k tasks per month
    Team
    $103.50
    per month 2k tasks per month
    Company
    Contact Sales
    Offerings
    Pricing Offerings
    NetSuite ERPZapier
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.33% discount for annual pricing.
    More Pricing Information
    Community Pulse
    NetSuite ERPZapier
    Considered Both Products
    NetSuite
    Chose NetSuite ERP
    NetSuite is as fully featured as other providers at a more competitive price. Easiest to implement versus some of the largest providers. Has a robust network of 3rd party consultants to draw upon for implementation and to hire into the office of finance.
    Incentivized
    Zapier
    Chose Zapier
    I'd consider Zapier a "pro-sumer" solution. It's not as powerful as more expensive solutions out there. But it's definitely for the business minded user.
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    280 Answers
    94%
    Would buy again
    47 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    240 Answers
    92%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    282 Answers
    96%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    79%
    Lived up to sales and marketing promises
    151 Answers
    93%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    70%
    Implementation went as expected
    154 Answers
    98%
    Implementation went as expected
    46 Answers
    Features
    NetSuite ERPZapier
    Payroll Management
    Comparison of Payroll Management features of NetSuite ERP and Zapier
    Feature
    NetSuite ERP
    1.1
    15 Ratings
    149% below category average
    Zapier
    -
    Ratings
    Pay calculation1.013 Ratings00 Ratings
    Benefit plan administration1.010 Ratings00 Ratings
    Direct deposit files1.39 Ratings00 Ratings
    Customization
    Comparison of Customization features of NetSuite ERP and Zapier
    Feature
    NetSuite ERP
    9.2
    74 Ratings
    20% above category average
    Zapier
    -
    Ratings
    API for custom integration9.264 Ratings00 Ratings
    Plug-ins9.947 Ratings00 Ratings
    Security
    Comparison of Security features of NetSuite ERP and Zapier
    Feature
    NetSuite ERP
    9.7
    81 Ratings
    14% above category average
    Zapier
    -
    Ratings
    Single sign-on capability9.762 Ratings00 Ratings
    Role-based user permissions9.880 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of NetSuite ERP and Zapier
    Feature
    NetSuite ERP
    9.9
    72 Ratings
    27% above category average
    Zapier
    -
    Ratings
    Dashboards9.971 Ratings00 Ratings
    Standard reports9.970 Ratings00 Ratings
    Custom reports9.970 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of NetSuite ERP and Zapier
    Feature
    NetSuite ERP
    7.9
    323 Ratings
    2% above category average
    Zapier
    -
    Ratings
    Accounts payable8.4317 Ratings00 Ratings
    Accounts receivable8.4293 Ratings00 Ratings
    Global Financial Support9.926 Ratings00 Ratings
    Primary and Secondary Ledgers9.928 Ratings00 Ratings
    Journals and Reconciliations9.341 Ratings00 Ratings
    Configurable Accounting9.935 Ratings00 Ratings
    Standardized Processes9.937 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of NetSuite ERP and Zapier
    Feature
    NetSuite ERP
    9.1
    48 Ratings
    13% above category average
    Zapier
    -
    Ratings
    Inventory tracking10.047 Ratings00 Ratings
    Automatic reordering8.928 Ratings00 Ratings
    Location management9.635 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of NetSuite ERP and Zapier
    Feature
    NetSuite ERP
    9.4
    261 Ratings
    17% above category average
    Zapier
    -
    Ratings
    Pricing9.953 Ratings00 Ratings
    Order entry8.1257 Ratings00 Ratings
    Credit card processing8.937 Ratings00 Ratings
    Cost of goods sold9.548 Ratings00 Ratings
    Order Orchestration9.921 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of NetSuite ERP and Zapier
    Feature
    NetSuite ERP
    7.9
    259 Ratings
    4% above category average
    Zapier
    -
    Ratings
    Billing Management8.5248 Ratings00 Ratings
    Cash and Asset Management9.927 Ratings00 Ratings
    Travel & Expense Management9.831 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting8.927 Ratings00 Ratings
    Period Close9.935 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of NetSuite ERP and Zapier
    Feature
    NetSuite ERP
    6.6
    32 Ratings
    14% below category average
    Zapier
    -
    Ratings
    Budgeting and Forecasting6.026 Ratings00 Ratings
    Project Costing6.023 Ratings00 Ratings
    Cost Capture6.022 Ratings00 Ratings
    Capital Project Management4.014 Ratings00 Ratings
    Customer Contract Compliance9.913 Ratings00 Ratings
    Project Revenue Recognition6.922 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of NetSuite ERP and Zapier
    Feature
    NetSuite ERP
    4.1
    17 Ratings
    53% below category average
    Zapier
    -
    Ratings
    Project Planning and Scheduling8.914 Ratings00 Ratings
    Task Insight for Project Managers3.311 Ratings00 Ratings
    Project Mobile Functionality3.010 Ratings00 Ratings
    Definable Resource Pools3.68 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of NetSuite ERP and Zapier
    Feature
    NetSuite ERP
    3.1
    12 Ratings
    83% below category average
    Zapier
    -
    Ratings
    Award Lifecycle Management3.57 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of NetSuite ERP and Zapier
    Feature
    NetSuite ERP
    3.3
    19 Ratings
    73% below category average
    Zapier
    -
    Ratings
    Bids Analyzed and Compared3.58 Ratings00 Ratings
    Contract Authoring1.910 Ratings00 Ratings
    Contract Repository3.58 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated3.613 Ratings00 Ratings
    Supplier Management9.913 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of NetSuite ERP and Zapier
    Feature
    NetSuite ERP
    3.1
    11 Ratings
    74% below category average
    Zapier
    -
    Ratings
    Risk Repository3.58 Ratings00 Ratings
    Control Management1.911 Ratings00 Ratings
    Control Efficiency Assessments3.57 Ratings00 Ratings
    Issue Detection3.58 Ratings00 Ratings
    Remediation and Certification3.58 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of NetSuite ERP and Zapier
    Feature
    NetSuite ERP
    3.1
    17 Ratings
    77% below category average
    Zapier
    -
    Ratings
    Transportation Planning and Optimization2.89 Ratings00 Ratings
    Transportation Execution Management2.88 Ratings00 Ratings
    Trade and Customs Management2.88 Ratings00 Ratings
    Fulfillment Management9.914 Ratings00 Ratings
    Warehouse Workforce Management2.511 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of NetSuite ERP and Zapier
    Feature
    NetSuite ERP
    9.4
    16 Ratings
    23% above category average
    Zapier
    -
    Ratings
    Production Process Design8.912 Ratings00 Ratings
    Production Management8.914 Ratings00 Ratings
    Configuration Management9.910 Ratings00 Ratings
    Work Execution9.912 Ratings00 Ratings
    Manufacturing Costs8.914 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of NetSuite ERP and Zapier
    Feature
    NetSuite ERP
    8.3
    177 Ratings
    12% above category average
    Zapier
    -
    Ratings
    Forecasting8.817 Ratings00 Ratings
    Inventory Planning7.6174 Ratings00 Ratings
    Performance Monitoring8.914 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of NetSuite ERP and Zapier
    Feature
    NetSuite ERP
    3.9
    13 Ratings
    62% below category average
    Zapier
    -
    Ratings
    Proposal Management2.610 Ratings00 Ratings
    Product Master Data Management3.29 Ratings00 Ratings
    Cloud Data Integration
    Comparison of Cloud Data Integration features of NetSuite ERP and Zapier
    Feature
    NetSuite ERP
    -
    Ratings
    Zapier
    9.3
    107 Ratings
    14% above category average
    Pre-built connectors00 Ratings9.6103 Ratings
    Connector modification00 Ratings9.091 Ratings
    Support for real-time and batch integration00 Ratings8.389 Ratings
    Data quality services00 Ratings9.672 Ratings
    Data security features00 Ratings9.871 Ratings
    Monitoring console00 Ratings9.580 Ratings
    Best Alternatives
    NetSuite ERPZapier
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Make
    Score9.3 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    IBM App Connect
    Score9 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Workato
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NetSuite ERPZapier
    Likelihood to Recommend
    8.5
    (422 ratings)
    9.4
    (112 ratings)
    Likelihood to Renew
    7.6
    (50 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (283 ratings)
    9.7
    (11 ratings)
    Availability
    9.0
    (16 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (15 ratings)
    -
    (0 ratings)
    Support Rating
    5.4
    (217 ratings)
    1.0
    (10 ratings)
    In-Person Training
    7.3
    (2 ratings)
    -
    (0 ratings)
    Online Training
    6.4
    (10 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.4
    (17 ratings)
    -
    (0 ratings)
    Configurability
    8.7
    (5 ratings)
    -
    (0 ratings)
    CPA Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (8 ratings)
    -
    (0 ratings)
    Vendor post-sale
    4.8
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    NetSuite ERPZapier
    Likelihood to Recommend
    NetSuite
    NetSuite ERP is a very robust ERP. For a small business, it might be overkill and even too expensive. What I mean by this is that there are advanced functionalities that NetSuite ERP has, such as forecasting, warehouse management, and custom workflows, that are not necessary for a small business. However, as a business starts to grow, NetSuite ERP provides endless growth opportunity to meet a companies needs. We are still technically a small company of only 15 employees, but NetSuite ERP has the ability to help us grow and we will not outgrow NetSuite ERP. NetSuite ERP can handle financial tracking with P&L, tax calculations, shipping, vendor management, and so much more.
    Incentivized
    Read full review
    Zapier
    If you have processes that are now managed and controlled using a spreadsheet, Zapier will give you a lot more control over what is happening and will help you increase productivity by eliminating simple steps such as sending emails and sharing information with your colleagues. It frees time for very transactional activities.
    Incentivized
    Read full review
    Pros
    NetSuite
    • It is an accounting system first and foremost.
    • We can add Manufacturing/Inventory features that we need for a manufacturing environment.
    • System Information/System Notes - Tracking of changes to almost everything. This is incredibly helpful for audits and investigations.
    • NetSuite ERP is integrating AI into their processes which will be super interesting!
    Incentivized
    Read full review
    Zapier
    • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
    • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
    • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
    • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
    Incentivized
    Read full review
    Cons
    NetSuite
    • I have found it to be a bit slow sometimes when saving.
    • I am not sure if this is Chase Bank or NetSuite, but a direct link to upload bank transactions or credit card transactions would be nice.
    • This is too hard, bc Netsuite works really well.
    Read full review
    Zapier
    • Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
    • Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
    • Communication when support is actually needed basically doesn't happen
    Incentivized
    Read full review
    Likelihood to Renew
    NetSuite
    NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
    Incentivized
    Read full review
    Zapier
    Zapier is now very much an integral part of our business and we could not operate without it!
    Incentivized
    Read full review
    Usability
    NetSuite
    NetSuite is a cloud tool, and is easy to implement for mid-sized organizations. It comes with standard forms/ printing layouts, and financial reporting (both summary and detailed), which are very handy for business users. In addition to these, with 99.99% service availability, NetSuite makes it one of the most reliable ERP tools available on the market.
    Incentivized
    Read full review
    Zapier
    The interface is very user-friendly, and there are also many tools to help a brand-new user get started. For example, you can put your Zap idea into the AI bot, and it will basically build a shell of your Zap to get started on. The format for each step within a Zap is also very helpful (set up the connection/app, set up the fields/details, then test).
    Incentivized
    Read full review
    Reliability and Availability
    NetSuite
    It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
    Read full review
    Zapier
    No answers on this topic
    Performance
    NetSuite
    Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
    Incentivized
    Read full review
    Zapier
    No answers on this topic
    Support Rating
    NetSuite
    I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
    Incentivized
    Read full review
    Zapier
    Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
    Incentivized
    Read full review
    In-Person Training
    NetSuite
    I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
    Read full review
    Zapier
    No answers on this topic
    Online Training
    NetSuite
    Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
    Read full review
    Zapier
    No answers on this topic
    Implementation Rating
    NetSuite
    I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
    Incentivized
    Read full review
    Zapier
    No answers on this topic
    Alternatives Considered
    NetSuite
    NetSuite by far is the most expensive; However, compared to the 3 systems notated, the overall functionality, capability and reporting advantages make it my top choice for companies experiencing exponential growth across all departments. Its a best in class solution for just about any user.
    Incentivized
    Read full review
    Zapier
    We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working with API calls (not just webhooks), complex multi-step integrations with Routing/parsing/etc, and large volume integrations. Integromat is perfect for these use cases, but doesn’t provide the simplicity and account scalability that Zapier offers.
    Incentivized
    Read full review
    Scalability
    NetSuite
    We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
    Read full review
    Zapier
    No answers on this topic
    Return on Investment
    NetSuite
    • NetSuite software has improved our process controls and enhanced cash management, especially in huge projects.
    • The software has helped us with budgeting, forecasting, and real-time financial reporting.
    • Introduction of NetSuite ERP into our organisation has completely changed the way we do things by enhancing compliance, ensuring real-time project milestone tracking, and enabling portfolio management.
    Read full review
    Zapier
    • It has saved me the money in hiring an administrative assistant
    • It also saved me the time it took to do these tasks
    • It also allowed me to automate things that increased my lead generation
    • It also allowed me to automate several processes
    Incentivized
    Read full review
    ScreenShots

    NetSuite ERP Screenshots

    Screenshot of Roles-based dashboardsScreenshot of MCP AI ConnectorScreenshot of NetSuite Cash 360 Dashboard