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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Picus Security

    Score8.2 out of 10
    N/APicus Security, headquartered in San Francisco, offers Continuous Security Validation and Mitigation as the most proactive approach to ensure cyber-resilience. The Picus Platform measures the effectiveness of defenses by using emerging threat samples in production environments, providing the insight required to build the right security strategy to better manage complex operations.N/A
    Pricing
    New RelicPicus Security
    Editions & Modules
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    New RelicPicus Security
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    New RelicPicus Security
    Considered Both Products
    New Relic
    No answer on this topic
    Picus Security
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    71 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    64 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    76 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    55 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    68 Answers
    No answers on this topic
    Best Alternatives
    New RelicPicus Security
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    Score8.9 out of 10
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    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    New RelicPicus Security
    Likelihood to Recommend
    7.3
    (148 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    8.8
    (16 ratings)
    -
    (0 ratings)
    Usability
    6.7
    (14 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (9 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    New RelicPicus Security
    Likelihood to Recommend
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Picus Security
    If you want to analyze the full path focusing on the signatures it’s the best product in the market. If you want to test phishing, data exfiltration/DLP, DNS I don’t recommend Picus. Scenario based attacks also lacking. However Picus support is awesome and I like the development team. When we open a case, they’ll always return with the right answer
    Incentivized
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    Pros
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    Picus Security
    • It has thousands of signatures and up-to-date attack vectors (It's the largest set in the market)
    • Attack vectors are mapped with existing vendors like Checkpoint and Mcafee, where you don't spend time finding out which cve mapped to which protection
    • Ability to focus/highlght solely new threats, it's superb for 0days and up-to-date protections. As there are always timing issue between updates and apply the updates on the products.
    • Blocked vs not blocked ratios on the dashboard with drill down menu specifiying the set of protections or signatures on the defensive measures
    • Already mapped mitre att&ck framework on the dasboard. SOC and analyst team using the Mitre framework.
    • Detection analytics enhance the analytics capabilities with pinpoint accuracy where to focus and how to prevent
    • Timeline and scheduled reports from the dashboard in flexible format
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    Cons
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
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    Picus Security
    • Visualization of network and the products
    • Complex/Scenario based attacks
    • Phishing tests
    • DNS and Data exfiltration attacks
    • Automatic action through the apis for the products on the path
    • Strategical and tactical reports for Cisos
    • Automatic SOAR entegration with already builtin playbooks
    Incentivized
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    Likelihood to Renew
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Picus Security
    No answers on this topic
    Usability
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Picus Security
    No answers on this topic
    Reliability and Availability
    New Relic
    Never observed an outage
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    Picus Security
    No answers on this topic
    Performance
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Picus Security
    No answers on this topic
    Support Rating
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    Picus Security
    No answers on this topic
    Implementation Rating
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Picus Security
    No answers on this topic
    Alternatives Considered
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
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    Picus Security
    We use other vendors Verodin, AttackIQ, SafeBreach, Cymulate etc. All of them have their advantages and disadvantages. Please take a look at TrustRadius reviews of each product. I don’t want to go head to head for each product in this
    review. I select Picus because it's local startup company in our region. I like their support and engineering team. Support is marvelous. Product is giving what we expected from the product. Price is adequate. Reporting and dashboard is superb.
    Incentivized
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    Scalability
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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    Picus Security
    No answers on this topic
    Return on Investment
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
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    Picus Security
    • With Picus we have the tangible KPIs for the security
    • Detetcion and Prevention rates for the latest attacks are significantly increased
    • We work with many security vendors. We use picus scores and share specific outputs with the company in case of decreasing score rates where the development and product team analyzes their updates or product engines to increase the rates.
    • It helps our strategic plans where to focus and invest for the following years and planning/prioritizing the security budgets to specific highlighted areas
    Incentivized
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    ScreenShots