New Relic vs. Serverless360

New - relic is well suited if you want to analyse the performance of your services and you want to improve it. Integration with multiple services with same account gives a clear picture of flow of your APIs if you have micro-service architecture. New-relic is less appropriate when you want to do logging of your system. As it does not emits every single calls

Incentivized

Serverless360 is a great tool for managing complex Azure serverless environments>it offers comprehensive monitoring,alerting, and automation features that are essential for maintaining the health and performance of our applications.However, for organizations with simpler setups or minimal Azure serverless usage, the advanced capabilities of Serverless360 may not be necessary. Overall it's been a valuable addition to our tool kit

• gives us an monitoring of all our underlying servers and also we can configure some alerts upon them like CPU and memory alerts.
• Kubernetes cluster monitoring with new relic for EKS gives us and minute details of our cluster utilisation like node usage, pods memory request and limits
• Network traceability for each and every request with response time analysis is great we can trace which component is responsible for generating response delay
• log managements of the logs the infrastructure is generating we can view logs through there only

Incentivized

• It provides comprehensive visibility of azure apps and manages several azure services in a safe way.
• It identifies and solves incidents efficiently and also pinpoints the root cause.
• Keeps track of enterprise wide information across integrations.

Incentivized

• I would like to see sort of simulator inside the user interface, that way we can send requests directly from it to test some configuration instead of setting up a test environment in our end.
• It would be nice if the data ingestion can be filtered by APM's. That way we can know which application is ingested most data.
• It would be nice if we could ingest logs (apache, system logs, and other logs) and correlate them with the APM.

Incentivized

• Requires some initial configuration to make sure Azure resources are monitored correctly.
• Needs flexibility in the type of alerts you can setup.
• It maybe good to have more customized options.

The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.

Incentivized

As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.

Incentivized

Turbo360 (formerly Serverless360) is the best software intelligence tool out there in market saving us time as it is easy to see data instantly. The software provides business and traffic data information helping our organization make scalability decisions.

Never observed an outage

Incentivized

there are times where browser cache will cause issues that require you to clear your browser before continuing.

Incentivized

There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous

Incentivized

It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.

New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.

Incentivized

Metric monitoring in Serverless360 is the best. It eliminates the lengthy process of manually looking through error logs and immediately performs root cause analysis on problems as they arise giving insight into the Azure environment. The team can foresee and fix issues. Our team could safely transfer the less valued support task to the L1 support person and free up the skilled Azure resources to focus on the development of the business.

Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless

Incentivized

• Less time debugging issues or letting issues go unknown
• We know of issues before our customers
• One common tool for logs, apm, infrastructure, and most alerting. Makes for easier developer experience.
• Cost is expensive and is one of highest engineering spends

Incentivized

• Serverless360 has greatly improved our business operations.
• it helps us detect and solve issues faster leading to happier customer and increased productivity.
• it help us save money by optimizing our cloud resources